Talking Tourism

How can join the ranks of tourism award winner? What sort of things are the judges actually looking for? How do we decide where to focus our attention?  What do national award winners do that makes them stand out? We'll answer all these and MORE on this special hour long episode specifically made for tourism awards nominees.

For the past ten years, Brad Nowland has been one of the key staff members behind the rise of the Liberal Party from opposition to Government.  Developing and executing innovative and high impact media and campaign strategies, he is amongst the longest-serving Press Secretaries in Tasmanian politics.  Brad also served as the Deputy Chief of Staff to the Treasurer.  Brad is now a public relations c...

It’s so hard to keep up with the fast paced, ever changing landscape of social media. Starting up a Facebook page might be easy but with the falling organic reach and engagement from business accounts, actually growing a Facebook page can be challenging. We’ll discuss with a social media expert living in WA, the best ways to get your customers to engage with your efforts on Facebook.  Social media...

With almost 21% of bookings coming from OTA (online travel agent) channels, it is important to ensure the relationship between OTA and providers is effective, easy, and mutually beneficial. During his master class Greg will share key learnings from his years as Expedia Groups Market Manager to ensure everyone gets what they need from any online supply channel, with some quick and easy wins that wi...

Humorous, honest, provocative, thought provoking, confronting, challenging – much like the man himself! 2018 Tasmanian Tourism Champion and industry legend, Simon Currant, shares his remarkable story in our inaugural Talking Tourism Podcast; Champion Tales.

During this Podcast we discuss some simple approaches that we can adopt to really connect with our visitors. Contact: larni.davies@TasTAFE.tas.edu.au

This episode covers:  Why your online reputation is critical to your success How to embrace complaints and improve Tips for how to respond to both good and bad feedback Good customer service is the cheapest form of marketing you’ll ever do  Contact: sam@greenhattourism.com.au

Rob Cameron is a business consultant with Collins SBA. Listen for some tips on bringing your business vision to life and some tools to analyse underperforming products and what to do when you uncover them. Contact: rcameron@collinssba.com.au