Syncing with ServiceNow

Today’s business demands that IT transform from a cost center to an innovation engine. To foster a business mindset, IT leaders need full visibility into operations so they can achieve desired business outcomes. At ServiceNow, we run IT like a business to deliver value quickly, improve productivity, and create great user experiences. The CIO Dashboard is one of the capabilities our IT leadership u...

Anyone involved in any kind of datacenter or physical IT operations faces multiple challenges every day: Manual tracking in Excel spreadsheets Entering data into multiple systems, depending on the asset type and information needed Tracking down assets that were never received or recorded Scanning assets during audits Generating compliance reports What if there were an easier way? Host: Andy Whites...

Today’s employees and customers expect modern, frictionless IT service management (ITSM) experiences that incorporate digital workflows. But how do enterprise IT leaders deliver on this expectation? The answer is simple: human-centered IT service management . Human-centered ITSM means incorporating human-centered design to simplify IT technology and make it easy for people to use. It’s not a compl...

Join us each week as we select a ServiceNow blog and dive into the topic. We will topics like: Business Impact Culture Customer Stories Digital Transformation Digital Workflows Knowledge Conferences Now on Now Now Platform Research Work Better Host: Andy Whiteside Co-Host: Eric Schwartz