Simply Hospitality

Are you doing enough to attract families to dine with you? This week, we’re joined by hospitality research expert Katy Moses, founder and MD of KAM Insights, to explore what makes or breaks the family dining experience. With over 600 million family dining occasions annually and an average spend of £4,015 per family per year on eating out, families are a key demographic for hospitality businesses....

In this episode of Simply Hospitality , we’re joined by the incredible Kat Thorne, an international keynote speaker, teacher, and consultant specializing in positive habits and well-being. Kat is the founder and director of The Morning Gamechanger , an initiative dedicated to helping teams lead happier, healthier, and high-performing lives through intentional habits and personalized morning routin...

Building your network: you don’t have to do it all alone In this episode Ruth and Lucy discuss the importance of using the skillset around you to build a team of people to support you in your venture. You can find support both internally and externally in: • Social media management • HR support • Health and Safety compliance And much more. Thinking about what you can delegate is key so listen to g...

Bitesize: Hospitality New Years Resolutions This week Lucy and Ruth discuss what to focus on to give you the best chance of success and growth in 2025. - Lucy reminds everyone of the importance of one to ones – that 99% of your problems are caused by a lack of communication and how issues can be avoided with preventative action! - Ruth discusses the importance of making sure you have everything in...

Happy Christmas One and All! To all those working in our vibrant sector this season, we hope you have a wonderful festive time and we look forward to sharing more insights with you in 2025! Thank you for your support in 2024. Please continue to follow, subscribe and check us out on social media.

The Worker Protection (Amendment of Equality Act 2010) Act 2023 came into effect on 26 October 2024, introducing a legal duty for employers to proactively take reasonable steps to prevent sexual harassment. In light of everything in the media recently around high profile figures, this is particularly topical. - We discuss how good employers should be creating psychologically safe spaces to ensure...

In this episode of Simply Hospitality, we’re joined by Peter Collingridge, founder of branding and design agency Good Noise, to explore the value of working with experts to elevate your brand strategy. Tune in as we discuss: ⭐️ The key advantages of using a branding and design agency versus managing everything in-house. ⭐️ Common mistakes businesses make when tackling branding and design themsel...

Understanding Employee Happiness: How Happy Are Your Staff, Really? In this episode of Simply Hospitality, we sit down with Andrew Heath from WeThrive to explore the critical link between employee happiness and performance in the hospitality sector. Here’s what we cover: Why Staff Happiness Matters - Why should hospitality businesses focus on staff happiness and engagement? The connection between...

In this episode of Simply Hospitality , we dive intobest practices for conducting a risk assessment to create a safer, more efficient cellar environment. Ruth and Lucy speak with Simon Ambridge an industry professional with over 20 years of experience in drink distribution, about the essential steps for identifying, assessing, and managing risks in cellars. Whether you’re managing a pub cellar or...

Recruitment: Where are the good ones hiding? In this episode, where we discuss effective approaches to navigating the recruitment challenges faced by hospitality, we welcome two guests! Liz from Whitehead Ross Education talks about theirinnovative Hospitality Skills Boot Camps, which are designed to get people back into the workforce with leadership skills tailored for the hospitality industry. Li...

In this episode of Simply Hospitality , we discuss how to navigate the slower periods between summer and Christmas, as well as the post-holiday lull in January and February. We share five actionable tips to help boost sales during these quieter months. Some strategies may already be on your radar, but others might inspire new ideas! 1. Maximise Key Date Promotions Use upcoming events like Hallowee...

In this episode of Simply Hospitality , we dive back into the Employment Rights Bill, dubbed the "biggest upgrade to workers' rights in a generation." These changes are designed to benefit your most important asset—your people. Check out Episode 1 for further insight here. We’re joined by Alice Hosker from Home of HR; an HR consultancy based in Southsea. Here's what we cover in Part 2: Zero-Hours...

In this episode of Simply Hospitality , we dive into the Employment Rights Bill, dubbed the "biggest upgrade to workers' rights in a generation." These changes are designed to benefit your most important asset—your people. A happy team can make all the difference in running a successful hospitality business. To break down what the proposed reforms mean for you, we’re joined by Alice Hosker from Ho...

Understanding Food Hygiene Ratings and Their Impact on Your Business In this episode of Simply Hospitality, Lucy and Ruth dive into the world of food hygiene ratings and why they matter for your business. Ruth breaks down what the different food hygiene ratings mean from “0” to “5” and what each score tells your customers about your establishment. The discussion highlights the direct impact hygien...

Post Summer Food Safety Reset In this bite-sized episode of Simply Hospitality , Lucy and Ruth dive into the importance of a food safety reset after the busy summer season and before the upcoming Christmas or October half-term rush. They share practical tips to help restaurant owners and managers ensure their teams and kitchens are ready to meet food safety standards. Key Takeaways : Staff Trainin...

Episode Title: Employee Wellbeing After a Busy Summer Season in HospitalityHosts: Lucy & RuthEpisode Summary:In this episode of Simply Hospitality, Lucy and Ruth tackle a vital yet often overlooked topic in the hospitality industry—employee wellbeing, especially after the demanding summer season. The summer rush can leave teams exhausted, making it crucial for leaders to refocus on supporting...

Welcome to Simply Hospitality. Ruth and Lucy are back for another season of unfiltered discussion to help real restauranteurs to tackle the highs and lows of the hospitality sector! With insights from experts, combined with their own experience, Simply Hospitality will empower you to take small actions to help your restaurant and teams thrive. Let’s go!

Hello! Welcome to Simply Hospitality!

Hello From The Other Side Of The Pass! And hello from the other side of the pond! As this week Ruth joins us from Long Beach, California as she attends the International Food Safety Conference and recounts for us some of the interesting and helpful things she has learned!

Hello From The Other Side Of The Pass! This week Ruth and Lucy chat multi-generational teams and the key to adapting your communication style to get the best out of every single team member regardless of their age. They dive into the wonderful world of Gen Z and talk strategies for engaging and motivating this unique generation and unlocking their potential. They are our future after all! Happy li...

Hello From the Other Side Of The Pass! Emma joins Ruth and Lucy once more to highlight the risks of “Sole Trader” status, and what we should be aware of when it comes to signing contracts with suppliers. One of those nitty gritty issues, that’s so useful to get right now, in order to avoid paying the price in the future. 

Hello From The Other Side Of The Pass! This week our hosts discuss all things music, lighting and ambiance with our special guest and Interior Designer Charlie Smith.

Hello From The Other Side Of The Pass! Our host Ruth is live from Glastonbury festival talking to food stall owners about the challenges of operating at the biggest festival in the country!

Hello From The Other Side Of The Pass! Ever wanted to know what goes on inside the workings of one of the most prestigious racecourses in the world? James shares his story of a deep-rooted passion for this English Insitution and the challenges that come with running such a large scale operation in the current climate.

Hello From The Other Side Of The Pass! Ruth and Lucy record from Hampshire Fare and Portsmouth City Councils local food and drink expo to launch Southsea Food Festival. They meet suppliers, educators and the CEO of Portsmouth City Council 🎉