Service Alliance Podcast

Brother B Shares about his new book coming out

In this episode of the Appliance Alliance Podcast, TK sits down with industry veteran Mark Kelly—a man who's been turning wrenches and serving customers for over four decades. From humble beginnings as a 12-year-old helping his dad, to now running a respected family business, Mark shares insights, laughs, and hard-earned wisdom from a lifetime in appliance repair. Whether you’re new to the trade o...

In this episode of the Appliance Alliance Podcast, T.K. sits down with Andrew Soaper of Great Miami Appliance Repair to talk shop, business growth, and the power of peer groups. Andrew shares insights on asking the right questions, surrounding yourself with smart people, and leveraging mastermind groups for success. Whether you're a seasoned pro or just starting in the appliance repair industry, t...

Pulled from our weekday livestreams- The Morning Grind - Zach and Travis chat with James Dolbeare about being an authorized warranty company. There are many opinions on if you should do warranty work or not.  James shares, do it or don't but you can't make the decision without knowing your numbers! You must know if your company can actually afford to run calls for warranty or not. Once you ha...

On today's episode Zach and TK interview Stan Kanevsky, CEO of Airsled.  We find out the history of Airsled, what sets them apart from the imitations, and a sneak peak into some new stuff coming.  Airsled has been a huge supporter in the appliance industry but they aren't limited to just appliances. Check out the interview for more and we got the link for you to check out their website....

Growing a business is difficult.  At times we feel like we have to tough it out and push through the ups and downs of entrepreneurship all on our own.  It's even harder to find a tribe that helps you grow and succeed without feeling like you are ships passing in the night!    On todays episode Zach sits down with a member of his tribe Jennifer Clements. Through a shared communi...

On today's podcast Zach interviews Paul Blanchard, Co-Founder of Habit Finder. With over 20 years of experience and 200,000 lives changed, the Habit Finder is an assessment unlike any other. Through disruptive innovation, scientific measurement, transformational coaching, mindset calibration, and intrinsic connections, Habit Finder equips and empowers people to step into their real, genuine, authe...

Oh you better believe I made a click bait title! But seriously our guest, Jay Mills and his company have and do repel off roofs to clean dryer vents among many other services. We chat business, coaching, and community throughout the podcast. Did you expect any less? NO you didn't! Ok So what else does Jay do? His company also replaces sections of dryer venting, finishes dry wall after a vent repai...

On today's podcast Zach interviews fellow business owner and technician Mark Kelly. Mark has 39 years in the industry most of that owning his own service company. Mark shares from years of experience, bumps and mistakes made. Zach and Mark also chat about what it's like to be interviewed for a podcast, what it's like to be apart of the SERVICE ALLIANCE GROUP Masterminds, and what it is like being...

On today's podcast Zach and EJ have a conversation with Moniqueca Sims (Mona) about her company SSG Appliance Academy. She shares that the need for better hands on training in her area lead her to start SSG Appliance Academy. There are several appliance technician schools around the country but the technicians or applicants in Mona's area were not going to those trainings and she needed a better w...

Today we are talking Compliance, employee handbooks, and all things Human Resources. Our Guest is Ian Schotanus CEO of The Big Picture Consulting and guru of all things Human Resources for the trades.  Ian has over 13 years of experience directly in HR and working with service companies. The team at The Big Picture Consulting can handle all our HR needs from ala carte documents all the way to HR o...

On today's podcast, Zach Crider chat's with one of his partners from the Service Alliance Group, Mike Carson about SEO, Website Development, and Marketing. Mike is CEO of ITDwebdesign.com & SEO Marketing in Chicagoland. Mike's credentials in Search Engine Optimization and web development stretch back to 2004 and his team of experts round out that experience. Mike's digital marketing agency spe...

Zach sits down with a past guest, David Oliva. David has a couple decades of experience in the appliance industry, all of it in his family business R&D Appliance based in Long Island, New York.  Over the course of the episode they talk about business, personal growth, United Appliance Servicers Association, appliances, technicians, office staff, and the list goes on. David is very passion...

Zach sits down with a past guest, David Oliva. David has a couple decades of experience in the appliance industry, all of it in his family business R&D Appliance based in Long Island, New York.  Over the course of the episode they talk about business, personal growth, United Appliance Servicers Association, appliances, technicians, office staff, and the list goes on. David is very passion...

Today Zach interviews Tim Burdick Jr. about his experiences in all different roles throughout the appliance industry. Tim has about a 10 minute long resume that covers many facets of the appliance industry; from parts sales to service company owner, to technical trainer Tim has almost done it all.  No matter if you are a technician, an owner, a CSR, or another trainer, this interview has valu...

Zach interviews a legend in the industry, creator of The Appliance Bluebook pricing; Dean Landers. As you will hear in this episode Dean has a heart for the appliance industry and really business owners from every industry.  In candid talk he share that he feel most businesses do not know how to price accordingly. You can hear Dean's heart for people in his own business and outside of his bus...

Join Zach as he chats with some amazing ladies. Sydney, Alexis, and Leslie bring a fresh and often unheard perspective to our channel.  Those in the office, especially the women are often push to the side, unheard, or down right disrespected.  The panel brought fresh insight and shined a light on the often ignored side of the service industry. Hope you enjoy!    ***************...

Today TK and Zach are in person at ASTI 2022 sharing a Look ahead at what is planned for the podcast in 2022.  Sit back and enjoy the spastic and ADD fueled chat. Let's Go!   https://linktr.ee/theappliancealliance

TK and Zach look back on this last year! They started the podcast on a whim in January after having the idea to launch one this time last year. It's been a wild ride and it would not have been possible with out all of you who subscribe and share and show us love. Thanks to EJ & Ms Ward for stepping up as Co-hosts this year. Y'all rock and it's been a blast working alongside each of ya.  T...

Today Zach and Ej chat with their business partner and friend Justin Gandy about scaling a business the right way. They chat about taking care of people first. So many nuances in running a business and Justin shares some of the lessons he's learned doing it the wrong way over the last 21 years. Sit back, relax, and let's get after it.   LINKS BELOW:  https://linktr.ee/theapplianceallianc...

Zach and Ms. Ward chat about health and how it directly impacts you as a business owner or technichian.  It's a deep and touchy topic but we don't pull punches on the podcast. Sit back and enjoy https://linktr.ee/theappliancealliance

Today is the Final of 3 episodes, we recorded earlier. Today we chat Brandon Lucero founder of TMM Appliance Repair and TMM Academy.  Sit back and Enjoy!  https://www.tmmacademics.com  https://www.youtube.com/c/TMMApplianceRepair   https://linktr.ee/theappliancealliance

Today is the second of 3 episodes, we recorded earlier. Today we chat Michael Sneed founder of Appliance Boot Camp. Sit back! https://linktr.ee/theappliancealliance

We chat with Stephen Hughes, a Mr. Appliance Franchise owner from Lexington, KY about business and all that jazz.  Please, Please, Please forgive the audio and video this was recorded quite some time ago before the platform switch.  Enjoy! https://linktr.ee/theappliancealliance

In this Episode Zach and EJ chat with Alex Tiberi from APT digital about marketing, Google My Business, and how to respond to customers.  Let's tune in! https://aptdigital.io https://linktr.ee/theappliancealliance