SCRS Talks

Mohammad Millwala, CEO of DM Clinical Research and 2025 Christine K. Pierre Impact Award recipient, joins SCRS Honorary President David Vulcano to unpack the most pressing challenges clinical research sites are navigating today. New findings from the 2025 SCRS Global Landscape Survey show protocol complexity topping the list, persistent communication gaps affecting most sites, and ongoing difficul...

Join Dr. Michael Koren, CEO and Executive Director of MedEvidence , to explore how education and transparency can reshape the public’s understanding of clinical research. Dr. Koren shares his passion for putting patient welfare first and highlights how Med Evidence empowers individuals to make informed decisions about participating in trials. He discusses the importance of building trust, breaking...

Sit down with Kate Shaw, Founder and CEO of Innovative Trials , to explore how humanized, bespoke approaches are reshaping patient recruitment and retention in clinical research. Kate breaks down the difference between one-to-one, in-country support and automated recruitment systems, showing how local expertise and cultural understanding can dramatically improve trial outcomes. You’ll also hear ho...

Discover how stronger CRO–site partnerships are reshaping clinical trials with Scott Palmese, Executive Director of Site-Focused Solutions at Worldwide Clinical Trials . He shares why listening to sites, reducing burdens, and building trust are game-changers for successful clinical research. Tune in to learn how rethinking these relationships through transparency and communication empowers sites a...

Join Kevin Cooley and Ashley Patil from Scout to explore how innovative technology is transforming the patient reimbursement process in clinical trials. They discuss the most common administrative challenges sites face, and how tools like the Scout Portal are easing the burden on site staff while improving the patient experience. From automated payments and travel coordination to real-time support...

Ready to rethink the role of training in clinical research? Joseph Kim, Chief Strategy Officer at ProofPilot explores why traditional training models often miss the mark and how shifting from compliance-based checkboxes to performance-driven guidance can boost site effectiveness. Drawing insights from the recent SCRS West Conference, Joe shares practical strategies—like just-in-time guidance, sand...

How can clinical research move beyond one-time community outreach to build lasting relationships that advance health equity? Kristin Tolbert of Jumo Health shares how grassroots partnerships and sustained engagement are reshaping patient participation in trials. Drawing from the recent Health Equity Congress, she discusses why this work is more urgent than ever, offering practical strategies to bu...

Jen Stacy, Director of Clinical Operations at Novotech , shares how building trust and alignment with your CRA from the outset leads to smoother study execution and better results. With a background as a nurse and site coordinator, Jen brings a site-centric perspective to common challenges like delayed payments, protocol deviations, and data quality concerns. Learn actionable best practices that C...

A powerful new partnership is transforming clinical trial budgeting. Join Medidata’s Tina Mincher and NIHR's  Laura Bousfield as they dive into the evolution of the UK’s Interactive Costing Tool (iCT) and its integration into Medidata’s Grant Manager platform—unlocking new levels of standardization, transparency, and efficiency. With growing international interest, they discuss global collabo...

Join Amy Franco, Senior Director of Patient Liaisons at Scout , to explore how prioritizing patient satisfaction can lead to improved clinical trial outcomes. Amy shares Scout’s unique approach to easing the burden on both patients and sites through personalized travel coordination, reimbursements, and around-the-clock support.  She highlights how arranging transportation or reimbursing for childc...

Veeva 's VP of Strategy, Bree Burks, reveals the strategic vision behind their groundbreaking free CTMS platform—a bold move designed to democratize technology access for clinical research sites of all sizes. Discover why Veeva prioritizes site success through standardization and simplicity, and how selecting the right technology partnerships can empower sites to scale operations and thrive.

Early investment in proper training doesn't just benefit new staff—it strengthens your entire organization and the research ecosystem. SCRS is ready to tackle industry-wide training gaps, transforming research assistants, coordinators, and business teams into confident contributors. Learn how this foundational knowledge accelerates success and helps your team navigate challenges with clarity...

Sit down with Rick Ward, Chief Commercial Officer at CRIO, to discuss the emerging concept of central eSource in clinical research. Rick explains how this model, which builds on the traditional eSource framework, can enhance standardization, streamline data collection, and reduce the burden of manual transcription. The conversation highlights the importance of site-driven technology, the flexibili...

Clinical research in Europe presents unique challenges, from navigating country-specific regulations to addressing language barriers and patient travel logistics.  Scout ’s Moisha Platto and Courtney Dodge share how tailored solutions are enhancing clinical trial efficiency across Europe and what this means for sites, sponsors, and patients. Hear strategies for improving patient engagement, stream...

SCRS’s Karri Venn takes a deep dive into the current state of clinical research coordinator salaries with Stacie Merritt, Director at Ascension St. John Clinical Research Institute. We analyze compensation trends, including salary ranges and bonuses, and how organizations can remain competitive in a rapidly evolving job market. Learn how sites of all sizes and types are compensating their workforc...

Clinical trials must represent the communities they serve—and the SCRS IncluDE Program is equipping research sites to make that a reality. In this episode, SCRS' Kathy Mickel sits down with Kim Ribeiro, IncluDE Program co-chair, to discuss how sites and industry partners can make trials more accessible to all communities. We tackle the importance of staying focused on the science, cutting thr...

Megan Gross, Associate Director of Clinical Site Services at AiCure, shares how innovative strategies and AI-driven solutions are shaping the future of patient-centric clinical research. We explore common barriers to medication compliance, the role of trust and engagement, and how AI-powered technology can enhance adherence. Hear practical interventions that sites can implement to support particip...

David Vulcano, SCRS Honorary President, breaks down the recent ICH GCP R6 E3 revisions and explores their practical impact on clinical research sites. He discusses key topics such as the decentralization of trials, updated record retention guidelines, and the rising importance of digital health technologies and cybersecurity. David highlights that, although there’s considerable hype and some uncer...

Mike Stratton, President of CSSi , an Elixia company, discusses best practices for building trust and transparency with clinical trial participants. Mike shares the impact of trust-building initiatives and patient-centric communication on retention, medication adherence, and overall trial success. Tune in to hear how CSSi is reshaping patient engagement—ensuring participants feel valued, informed,...

Rani Khetarpal, Executive Lead at TSTrials , discusses their recent collaboration with SCRS as a Global Impact Partner. TSTrials, a South American site management organization, specializes in infectious disease, oncology, and rare disease trials. Rani highlights their success in patient retention through innovative navigation programs and their vision to position South America as a key destination...

Dr. William (Bill) Smith, CEO of Alliance for Multispecialty Research (AMR) and the 2024 Christine K. Pierre Site Impact Award winner, unpacks the industry's biggest challenges—from investigator shortages to study oversaturation—and why site advocacy is more critical than ever. With over 40 years in clinical trials, he reflects on SCRS Founder Christine K. Pierre’s lasting legacy and how he c...

Adam Kinsey, Associate VP of Clinical Operations at Merck, shares the site-focused initiatives that earned Merck the Eagle Award for three years in a row. Discover how Merck stands out through transparency, site support, and initiatives like streamlined site payments and protocol simplification. Tune in for insights on how industry partners can adopt similar strategies to improve site partnerships...

Scout is on a mission to alleviate logistical and financial burdens for patients globally. Courtney Dodge, Executive Director of Strategic Initiatives at Scout, shares insights on Scout’s recent partnership with SCRS and practical advice for sponsors and sites to strengthen patient-centered strategies and reduce participation barriers. Learn how Scout is driving patient-centric strategies through...

Jonathan Gardow, VP of Business Development at FOMAT Medical Research , shares insights into the strategies that earned FOMAT recognition for their patient-centric approach to clinical research. Hear about FOMAT’s innovative use of AI-powered tools like their virtual assistant "Lucy," AI-driven voiceovers, and automated text messaging to enhance patient engagement and retention. Learn ho...

In this episode, SCRS takes a deep dive into some of the most pressing challenges that clinical trial sites are confronting in 2025. Join us as we explore the current state of site payments, workforce trends, diverse recruitment, and the growing role of technology-enabled trials. We’ll unpack the reasons behind these challenges, from payment terms and reimbursement struggles to the complexities of...