Scaling UP! H2O

Our guest today is James McDonald . James has been in the water treatment industry since 1997 and is a Chemical Engineer by degree with a Master's from the University of Louisville. After college, James worked for an environmental compliance company, doing environmental assessments for the likes of the FAA and various army bases. Later James went on to work for Crown Solutions and today is also a...

Our guest today is Tim Fulton , my Vistage coach. Tim is the Vistage Chair to some of the most successful CEOs in Atlanta. It's why in 2013 he launched the Small Business Matters Conference , which has become an all-star, exclusive gathering that attracts some of the best small business owners in the state. And it's why he's a tireless advocate for small businesses, every single day. Small Busines...

Our guest today is Lt. Rob Pendleton of the Snellville, GA Police Department .  Snellville, GA is located about 35 miles north of Atlanta, GA.  In the aftermath of the Las Vegas shootings, we are all asking ourselves what we can do.  Many cannot think of a good answer to that question.  It is my hope that we can take the information discussed in today's episode and keep ourselves safer and more aw...

It's been a while since it was just the two of us on an episode.   To fix that, I am only answering questions from the Scaling UP! Nation, for the whole episode.  No guest, no rant from the host, just your questions.  Truly, the show for you, by you.   LSI, RSI, PSI Can you tell us more about LSI, RSI and PSI?  (1:04) LSI, RSI and PSI are all scaling indices.  Each tells us whether the water is sc...

Our guest today is Mike Highum , Vice President of McGowan Insurance Group . McGowan is a trusted provider of insurance and risk management products and services across the United States. McGowan Insurance Group just received the AWT Supplier of the Year for 2016.  Specialty protection includes Primary and Excess Liability, Pollution Liability, Professional/E&O, Executive Liability, Workers Compen...

Currently on the show we are doing a multi-episode series on getting your Certified Water Technologist (CWT) designation. The CWT is the highest professional designation in the water treatment industry and is administered by the Association of Water Technologies (AWT). A CWT exam is a rigorous, 200-question, four-hour exam that water technologists can take after five years of experience in the ind...

Today on the show, we welcome recently Certified Water Technologists, Andy Morcomb of Jaytech and Andy Williams of South Eastern Laboratories. We are continuing our series on how to become a Certified Water Technologist (CWT.)  We invited the Andys on the show to hear about their experience with the CWT process, from start to finish. As you know from our previous episode (Episode 26) there are two...

On this year's last episode of Scaling UP!, we will be talking again about the Certified Water Technologist Designation, CWT. I was only planning on doing 2 shows on the CWT, but with getting so much response from the Scaling UP! Nation!, I decided to do one more.   Timestamps: A review of the last few weeks on the CWT. [1:52] Do I need to be a AWT member to become a CWT? [5:20] Is there a cost di...

Our guest today is Cpt. David Marquet of The United States Navy. David (now retired), was the Commander of the nuclear submarine Santa Fe – probably the most amazing job in the world! (in my opinion)  In addition to commanding nuclear powered submarines, David is also the author of Turn The Ship Around, which was written in 2013 and tells the remarkable true story of how David was able to turn the...

On today's show we talk to the 2018 president of the Association of Water Technologies, Marc Vermeulen .  Marc tells us about his life from becoming a water treater to becoming the AWT president.  We will also learn about specific items that you can take advantage of that the AWT is offering this year. AWT Technical Training: If you have listened to the show before, you know that I am proud to be...

The most requested guest in Scaling UP! History! (Mark was the one doing all the requesting) It can be lonely out there as a water treater.  Having friends you can count on is a must.  Mark Lewis is that kind a friend to me.  After meeting Mark over 12 years ago, we have encouraged each other to be better water treaters. In this episode, we are going to learn how Mark became a water treater.  We w...

Today on the show we welcome Dick Hourigan . Dick is a Retired US Army Special Forces Lieutenant Colonel and an Analytical Chemist who has been in the water treatment industry since 1973. After being retrenched from his job in 1992, Dick founded Richard Hourigan Inc., as an Illinois water treatment company serving Illinois and southern Wisconsin customers. In 2007, Dick also launched his own websi...

Our guest today is Taylor Technologies ' Chris Golden, CWT .  Chris is a great resource to the water treatment community as a water testing expert.  He also provides a great perspective to our industry because he was a water treater himself. In this episode, we will hear about several articles Chris wrote that deal with the opposite of treating equipment.  He addresses what will happen if you don'...

The most 2 nd requested guest in Scaling UP! History! (Mark was the one doing all the requesting this time too). Today on Scaling UP! we re-welcome Mark Lewis, CWT.  On this episode, Mark takes the interviewer position and asked me questions.  As different as this experience was, I found it very interesting to be on the other side of the mic. Mark also joins me for a Pinks and Blues session, that...

Today on the show, we welcome one of the leading experts on the topics of reverse osmosis – Wes Byrne . Reverse osmosis (RO) is a relativ ely new technology whose applications are rapidly growing. Wes Byrne is the perfect guest to tackle RO as he has literally written the book on reverse osmosis titled: Reverse Osmosis: A Practical Guide For Industrial Users. Wes's book is a go-to guide in the ind...

My guest today is one of the pastors of my church, Clay Scroggins .  Clay wrote a book called "How to Lead When You're Not In Charge, Leveraging Influence When You Lack Authority."  The book is unique in several ways, it is the story of how he began to lead when he wasn't in charge and, the reason that really caught my attention, it is a book written for all of us.  Not just the leaders who are al...

  Today on the show, we welcome Chris Nagle . Chris has a background in water treatment and today works at Evapco , one of the largest cooling tower manufacturers in the world. Have you ever heard the term white rust? It is a problem that many water treaters face and is the topic of this episode today. In a nutshell, white rust is the galvanizing coming off of a cooling tower. Galvanizing is a coa...

Being a water treater, that's easy… Well, maybe not.  However, I have found it easier than running my own business.  As with everything, you don't know what you don't know.  So, when I learn something, that I didn't know, and it works, I want to share it with you.   About 3 years ago, we started using a program at my company called EOS, The Entrepreneur Operating System.  This system was introduce...

Today on the show we welcome Justin Roff-Marsh , Founder of Ballistix and author of The Machine: A Radical Approach to the Design of the Sales Function. When was the last time you thought about sales? About how it is managed and who does what job? And whether the method you're using is really the best method? As water treater's, our job is to go out there and sell what it is that we do. But if you...

On today's episode, we welcome Pat Williams . Pat was the keynote speaker at the 2016 AWT Convention, as well as,  a basketball Hall-of-Famer and co-founder and senior vice president of the NBA's Orlando Magic. As one of America's top motivational speakers, he has addressed thousands of executives in organizations ranging from Fortune 500 companies and national associations to universities and non...

I don't have time to do the things I need to do! Ever heard this? I'm sure you've not just heard it, you've said it! And you probably heard someone tell you to work smarter not harder. This advice sounds great, but how do you do it? What is "working smarter? I say working smarter is letting someone or something do your work for you. Think of how long calculations used to take in the dawn of the sp...

The topic that surrounds most of the question I receive are about tests kits and testing in general.  Ever since I shared with the Scaling UP! Nation what was in my personal test kit, these types of questions keep coming.   So, I thought rather than me answer these questions, I will ask a guest to answer them for us. Our guest today is Harland Pond of AquaPheonix Scientific.  Harland manufactures...

043 The One with the WaterCycle Guy Episode  43 : Show Notes Did you know we all have something in common?  Well, I'm willing to bet that we have many things in common but the one I want to focus in on is  we all start something new as someone  new to starting that something . I know that is not very profound, but it's true. In my career I have been concerned about how someone would view my presen...

If you've listened to the show for any length of time, you know I love business!  Due my love of business, I study businesses in how they conduct regular transactions and issues. This can sometimes get on my wife's nerves since I'm always turning every customer service experience into a learning opportunity, just ask her...  In my observations, I have noticed that successful businesses seem to ral...

Our theme this month is team building. The last episode demonstrated how well a business can run when the team comes together. So, this episode helps us build a team to get there.     Our guest today is Rick Packer of the Table Group.  The Table Group is Pat Lencioni's company, author of the Five Dysfunctions of a Team. Rick has years of experience working with companies and making their team more...