Running Great Stores

This episode shares three secrets for experiencing success as a store manager. Ron Thurston inspires all of us in retail to take pride in working in the largest industry in America and shares tips from his perspective on how to be a high performing store manager.

Franco D’Ambrosio is the Leader of the ascena Retail Group Service Desk Experience and has set the Gold Standard for service delivery. He ensures over 4000 stores receive A+ service every day. In this podcast, Franco shares his passion and secret to creating remarkable experiences. It is a can’t miss episode.

Traffic and Conversion are two of perhaps the most important metrics that brick and mortar retailers should be evaluating to understand the opportunity to drive sales results. In this podcast, we discuss just how simple driving conversion really is and some powerful tips to help store managers and district managers impact their results through a proper focus on Conversion driving behaviors.

Creating a store schedule is something managers do every week, almost without thinking about it.  In today’s podcast, we delve into the impact of effective scheduling on sales results.  There is compelling data that shows with the execution of three simple action steps, managers will have the right people at the right time with the right skills resulting in strong financial results. &nbs...

Personal Branding is not just for the rich and famous. We all have a personal brand, the question is, is it the brand you want? In this podcast, we dig into the basics of personal branding with easy to use action steps to create the brand you want.

This podcast reviews the common myths and mistakes managers make when managing their store payroll along with solutions and recommended actions retail managers can take as they gear up for the holiday season.