Reinventing Professionals

I spoke with Jody Glidden , the Founder and CEO of Postilize , a company leveraging generative AI to support business development for lawyers, accountants, and professional services firms. We discussed pitfalls that legal services providers should avoid in marketing, how the type of professional service that one provides affects the approach to marketing and business development, and ways that gen...

In this 29th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed ILTACON 2024, the practical application of generative AI, and creating new opportunities.

I spoke with Debbie Foster , CEO of Affinity Consulting , Jen Sherman , Chief Operating Officer at CARET , and Laura Wenzel , Global Marketing and Insights Director at iManage . The three companies are part of a consortium that supported The Changemakers Report: How Midsize Law Firms Are Achieving Growth Through Adaptation, featuring the perspectives of 30 law firm leaders.

What a fun and informative mixtape from #ILTACON2024, featuring Susana Branum , Director of Marketing, Opus 2,  David Cambria , Managing Director - Legal Business Advisory, Epiq,  Aaron Crews , Chief Innovation Officer, UnitedLex,  Mike Fouts , Global VP, Sales & Marketing, ShareFile,  Ross Guberman , CEO, BriefCatch,  David Horrigan , Discovery Counsel & Legal Education Director, Relativi...

I spoke with Eleanor Lightbody , the CEO of Luminance , a provider of artificial intelligence technology that empowers contract generation, negotiation, and analysis. We discussed the company's artificial intelligence platform, its $40 million Series B round of funding to expand its operations in the U.S., and how legal professionals should evaluate AI-powered tools to ensure trustworthy results.

I spoke with Nic Beique , the Founder and CEO of Helcim , a digital payments company for various professional services providers, including law firms. We discussed the qualities and capabilities law firms should look for in a payment provider, the advantages of using payment technology separate from practice management tools, and how artificial intelligence affects how law firms process payments.

I spoke with Rich Hale , the Chief Technology Officer of ActiveNav , a data discovery and governance software provider that serves various sectors, including legal. We discussed Zero Dark Data, how ActiveNav leverages AI, and the way the company uniquely approaches data discovery and governance.

I spoke with Bill Potter , the Vice President of Presales Engineering at Nuix , a leading provider of investigative analytics and intelligence software. We discussed the whitepaper Burnout to Breakthrough: The Role of Technology in Reshaping Legal Wellness , the factors that contribute to burnout among legal data services professionals, ways that teams can address this, and why e-discovery profess...

I spoke with Karl Chapman , the CEO of Kim Technologies , a no-code, patent-protected SaaS solution that generates and operates enterprise applications from content, including large language models. We discussed advice for chief technology officers facing the opportunities and challenges presented by generative AI and LLMs.

I spoke with Jonathon Fishman , the CEO of LeanLaw , a timekeeping and billing platform for small and midsize law firms. We discussed how midsize law firms can leverage financial data to improve operational efficiency and profitability, the challenges they face in managing financial operations, and where AI can enhance their ability to monitor the status of legal matters and predict financial outc...

I spoke with Travis Hoechlin , CEO of RizeUp Media , a digital marketing agency focused on website design, SEO, Google pay-per-click ads, and social media for law firms. We discussed how law firm marketing teams should allocate investments in website design, SEO, Google pay-per-click ads, and social media, ways that law firms can assess the return on their online marketing, and common pitfalls tha...

In this 28th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed unicorns, enthusiasm for legal tech, and moving from the era of wonder to practicality in generative AI.

I spoke with Steve Reynolds , the Chief Strategy Officer for Emburse , a travel and expense management technology company. We discussed the release of Air Contract Audit , which analyzes and audits business travel contracts with airlines, best practices for measuring contract performance and highlighting underperforming terms, and how corporate counsel and legal operations leaders can assess contr...

I spoke with Francesc Muñoz , Chief Information Officer at Cuatrecasas in Barcelona. We discussed the most important technology issues that law firms in Europe face, the success of Cuatrecasas Acelera , the advantages of law firms creating new models of supporting clients, and how law firms will continue to reimagine their services and business models.

I spoke with Adrienne Lester , the Senior Director of Business Services at ShareFile . We discussed the trends driving the need for more content collaboration and real-time engagement, how ShareFile's solutions help law firms keep pace with changes in the practice of law, where legal professionals are leveraging technology to support their compliance requirements, and how lawyers are taking advant...

I spoke with Andrea Miskolczi , the Founder and Director of InterAlia Consulting , a strategy and transformation advisory boutique for legal leaders. We discussed best practices for promoting the adoption of new tools in a legal organization, how lawyers are adopting AI, and whether there is a fear of AI in legal.

In this 27th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed litigation trends, AI applications, self-service training, and ILTACON .

I spoke with Steve Orrin , the Federal Chief Technology Officer for Intel Corporation , where he leads Intel's Federal and Public Sector Solution Architecture, Strategy, and Technology engagements. We discussed how public and private sector organizations are dealing with the rise in cybersecurity attacks, how they can enhance their security controls with Zero Trust, and how those in regulated indu...

I spoke with Nicolas Leroux , the Founder and CEO of Odyssey , a global corporate governance services provider. We discussed how the demand for in-house legal services has changed, the benefits of outsourcing legal entity management, and good governance practices for international subsidiary management.

I spoke with Sean West , a co-founder of Hence Technologies , a strategic legal management platform. We discussed how geopolitical and economic factors influence the need for legal risk management, ways that legal tech empowers risk management, and the connection to legal operations.

I spoke with Chris Egan , president and founder, and James Bickley , managing director of Celeritas Recruiting , a specialized recruiting firm representing leading organizations and professionals at the intersection of law and technology. We discussed the roles and skills in greatest demand today, the challenges associated with talent acquisition in the current market, and how employers and candid...

In this 26th episode of Charting Change in Legal, Caroline Hill , Editor and Publisher of  Legal IT Insider , and I discussed Lexpo , ILTACON , ConnectLive , LegalTechTalk , and the conference renaissance.

I spoke with Sandra Aldi , the Chief Marketing Officer at Neota Logic , Michael Powers , the Global Director of Product Marketing at iManage , and Thomas Suh , the Co-Founder and Chief Operating Officer for LegalMation . The three companies are part of a consortium that supported a newly released report called: Legal Operations at a Crossroads - Understanding How Corporate Legal Teams are Driving...

I spoke with Danette Shaifer , the founder and Chief Empowerment Officer at Florishion Consulting and Coaching, LLC . We discussed how leaders in legal align digital transformation with personal growth, creative ways to train leaders to reinvent the workplace, and how coaching in legal is evolving.

I spoke with Aaron Lee , the co-founder and CEO of Smith.ai , a company that provides 24/7 answering services through phone or chat for small to midsize businesses using a combination of AI and human support, including law firms, among others. We discussed why the legal industry has embraced AI, ways to make lawyers more comfortable with AI, balancing AI with human talent, and where the use of AI...