Process Pioneers

Join Daniel Rayner and Pieter Hefer, Business Process Management Specialist, as they discuss all areas of business process management. ✅ You can't improve your processes without understanding your processes... ✅ The best way to start your BPM journey is to...just start! ✅ Why just having a documented process will already deliver significant value... These are just a few of the questions they ta...

Join Daniel Rayner and Rafael Accorsi, Principal Director at Accenture, as they discuss all areas of business process management. ✅ How do you foster a culture that values process improvement? ✅ How do you create win win situations with your key stakeholders? ✅ How can you use your existing data to discover the insights you are already looking for? These are just a few of the questions they tac...

Join Daniel Rayner and Jan Recker, Professor for Information Systems and Digital Innovation at the University of Hamburg, as they discuss all areas of business process management. ✅ How technology has reshaped BPM... ✅ Where should organisations be investing their time, effort and energy when it comes to BPM? ✅ What does the future of BPM look like? These are just a few of the questions they ta...

Join Daniel Rayner and Dr. Marcell Vollmer, Partner & Director at Boston Consulting Group, as they discuss all areas of business process management. ✅ Why do you want to do a transformation? ✅ Which process should you start with? ✅ What does a holistic digital transformation look like? These are just a few of the questions they tackle as they explore what needs to be considered when impleme...

Join Daniel Rayner for episode 100 of Process Pioneers! In this episode I recap our first 99 episodes and my biggest takeaways from the series. There are too many fantastic episodes to go through each, so I try my best to pick out my highlights. In 2022 we aim to add 100 more episodes to the series, though we are looking to change things up a bit. If you have any nominations or suggestions for the...

Join Daniel Rayner and Robin Schrijvers, Director of Digital Transformation at Deloitte, as they discuss all areas of business process management. ✅ What should your core goal be for Business Process Management? ✅ How do you become the Hero of your senior leadership? ✅ Do you know what the levels are that will impact each process? These are just a few of the questions they tackle as they explor...

Join Daniel Rayner and Sander Leemans, Lecturer and Assistant Professor at QUT, as they discuss all areas of business process management. ✅ Why everyone in your organisation should have access to a BPM tool... ✅ The core strength of process mining... ✅ How process mining can work in different industries... These are just a few of the questions they tackle as they explore what needs to be consid...

Join Daniel Rayner and Sander Leemans, Lecturer and Assistant Professor at QUT, as they discuss all areas of business process management. ✅ Why everyone in your organisation should have access to a BPM tool... ✅ The core strength of process mining... ✅ How process mining can work in different industries... These are just a few of the questions they tackle as they explore what needs to be consid...

Join Daniel Rayner and Tim Butara, Podcast Host at Agile Digital Transformation, as they discuss all areas of business process management. ✅ What's the ROI of Agile? ✅ How does Agile and BPM compliment one another? ✅ How does an organisation get started with Agile? These are just a few of the questions they tackle as they explore what needs to be considered when implementing BPM in an organisat...

Join Daniel Rayner and Lloyd Dugan, Lead Business Architect / Lead Solution Architect at Serco, Chief Architect at BPM.com and the host of the BPM.com podcast, as they discuss all areas of business process management. ✅ What are the biggest drivers for an organisation to adopt BPM? ✅ How should an organisation get started with a process-based management approach? ✅ What must organisations under...

Join Daniel Rayner and Julie Dimmick, leading problem-solving professional, as they discuss all areas of business process management. ✅ How do you know when your processes are successful? ✅ How do you manage risk in your business activity? ✅ What questions should you be asking your organisation to assist with a successful transformation? These are just a few of the questions they tackle as they...

Join Daniel Rayner and Jakub Dvorak and Patrick Bogner, both Data Scientists at Processand as well as Podcast Hosts on the hit podcast series "Mining Your Business", as they discuss all areas of business process management. ✅ What are the 3 key tasks you need to complete before you embark on a process mining initiative? ✅ Which process should you mine first? ✅ What are the top use cases for pro...

Join Daniel Rayner and Jun Matsuo, process mining evangelist, as they discuss all areas of business process management. ✅ What are the biggest drivers for an organisation to adopt process mining? ✅ What are the biggest challenges an organisation will face when implementing process mining? ✅ What value is possible for a successful process mining implementation? These are just a few of the questi...

Join Daniel Rayner and Mobin Barati, Consulting Principal at Digital Twin Consulting, as they discuss all areas of business process management. ✅ How do you get executive support for your BPM initiative? ✅ What skillsets do you need to build out your BPM capability? ✅ Do you understand how everything fits into the bigger picture? These are just a few of the questions they tackle as they explore...

Join Daniel Rayner and Mark Higgins, Business Process Lead, as they discuss all areas of business process management. ✅ How does a customer-centric organisation operate? ✅ How do you know what resources your customer is bringing to the table? ✅ How easy is it to find the right information exactly when you need it? These are just a few of the questions they tackle as they explore what needs to b...

Join Daniel Rayner and Helen Goltsios, Senior Business Process Consultant, as they discuss all areas of business process management. ✅ Why should you have a clear structure that your process maps sit within? ✅ How do you tie your process documentation to the overall strategic objectives of the organisation? ✅ What is one of the most effective tools for getting buy-in to BPM? These are just a fe...

Join Daniel Rayner and John Murray, a Business Architect specialising in the Fintech and Supply Chain space, as they discuss all areas of business process management. ✅ How are you educating your organisation from "I've heard of BPM" to "I get BPM"? ✅ How do you talk about process measurement and ownership without people becoming nervous? ✅ How can you align the work being done and the strategi...

Join Daniel Rayner and Anton Alexandru Nicolae, Chief Process Architect at BRD - Group Societe Generale, as they discuss all areas of business process management. ✅ How has BPM played a part in the last 18 months of COVID? ✅ What is the importance in having a process architecture? ✅ How do you encourage a BPM mindset within your organisation? These are just a few of the questions they tackle as...

Join Daniel Rayner and Jan Mendling, Professor at Humboldt University, as they discuss all areas of business process management. ✅ How can you leverage analytical tools to discover better insights about your operations? ✅ Why is it so important to have senior leadership support when driving a BPM initiative? ✅ What risk may you face if change is happening too slowly? These are just a few of the...

Join Daniel Rayner and Joseph Drasin, Senior Director of Enterprise Planning and Continuous Improvement, as they discuss all areas of business process management. ✅ How do you avoid ending up with poor processes? ✅ How can you prepare an organisation for BPM? ✅ Why is it so important to foster blue-sky thinking? These are just a few of the questions they tackle as they explore what needs to be...

Join Daniel Rayner and Antriksh Raje, Process Design Lead at the The NRMA, as they discuss all areas of business process management. ✅ What is the League of Extraordinary Process Champions? ✅ Why should every organisation be developing their process hierarchy? ✅ Why is mental health so important to consider when it comes to BPM? These are just a few of the questions they tackle as they explore...

Join Daniel Rayner and Mirko Kloppenburg, Head of Process Excellence, Methods & Tools at Lufthansa and Founder of NewProcessLab.com, as they discuss all areas of business process management. ✅ Why is it important to have a clear vision, post-mapping? ✅ Why is it important to speak the language of the key stakeholders? ✅ What is a Human Centric BPM Approach? These are just a few of the quest...

Join Daniel Rayner and Lee Rowland, Supply Chain Digital Transformation Lead at Bega Dairy & Drinks, as they discuss all areas of business process management. ✅ Where do bad processes come from? ✅ How do you get support for BPM within your organisation? ✅ Where should you start with BPM? These are just a few of the questions they tackle as they explore what needs to be considered when imple...

Join Daniel Rayner and Karan Kanchan, Senior Director Financial Services Lead for Inteligent Banking Operations, as they discuss all areas of business process management. ✅ How do you define what 'good' looks like? ✅ How do you get the right people on board early? ✅ Why is benchmarking vital to your success? These are just a few of the questions they tackle as they explore what needs to be cons...

Join Daniel Rayner and Sandy Kemsley, BPM Industry Analyst & Architect, as they discuss all areas of business process management. ✅ How can BPM help you pivot quickly in challenging times? ✅ How can BPM help you adapt to change? ✅ How has BPM supported organisations through COVID? These are just a few of the questions they tackle as they explore what needs to be considered when implementing...