Money Box

According to the Association of British Insurers, average motor insurance premiums dropped by 1% last year. But the experiences of many Money Box listeners tell a different story. Louise Cooper and panel discuss why the cost of car insurance is so high. How do insurers work your premium out? Is it ever a good idea to stick with your existing provider? And how common is it for young people to pay m...

Administrators have been appointed to the Dream Lodge Group leaving people, some of whom invested hundreds of thousands of pounds in the luxury holiday park lodge business, at risk of losing most if not all of their money. In return for their cash they were promised an 8% return on their investment plus a guaranteed buy back of their capital. In a statement to Money Box administrators Deloitte sai...

Private parking firms are issuing penalties to drivers at the rate of one every five seconds. That's a 20% increase compared to last year. Council income from parking penalties has never been higher. So why this increase? Every motorist has a parking ticket story. So what's yours? Email us moneybox@bbc.co.uk or call us from 1300 on 23rd January: 03 700 100 444, geographic charges from landlines an...

New rules are set to change access to pension credit. At the moment the benefit can be claimed to top up income when the older partner in a couple reaches the qualifying state pension age. From May 15th it will switch to when the younger person in the relationship qualifies. Pensioners with younger partners who are already on pension credit or pension-age Housing Benefit will not be affected by th...

A New Year, a new you! Many of us have committed to eat better and get fitter. But just as popular is to save more. We want to know how you have resolved to improve YOUR personal finances. Email us: moneybox@bbc.co.uk or call us from 1300 on 16th January on 03 700 100 444, geographic charges from landlines and mobiles apply. Let us know how you're doing. Presenter: Louise Cooper Producer: Alex Lew...

Two banks have taken the unusual step of refunding a fraud victim all her money. With new rules for banks on this issue coming into force soon, is this a sign of things to come and are more victims likely to benefit? We hear from bank fraud consultant, Richard Emery, of 4 Keys international. Economy Energy has become the ninth energy supply company to go bust in the last year. 235,000 customers ar...

Is it time to turn to the small claims court? It’s only 9 days into the New Year and your relaxed demeanour may have already waned. Especially if faced with a mountain of Christmas presents that never worked and a feeling of resentment about the botched boiler repair. Help is at hand in the form of the small claims court – a low cost way for you to claim what you feel you are owed by an individual...

Have you had an accident in the last 5 years - even if it wasn't your fault? Ticking that box on a car insurance application can be very costly - even if you weren't to blame. Money Box reporter Dan Whitworth has been investigating why. Around 14,000 investors who put their money into a mini-bond sold by London Capital & Finance are in limbo this week after the Financial Conduct Authority froz...

In August, Jessica Hurst wrote to the media asking them to investigate how her dad’s debts of just under £12,000 became a bill of just under £73,000. Nigel Hurst killed himself eighteen months ago after learning that bailiffs were to repossess his family home. It was the bailiff who found him. Student, Jessica, was left with a pile of debt recovery letters and bank statements which she hoped would...

More than 2000 steel workers - many of them in the Welsh steel town of Port Talbot - were persuaded to transfer out of their final salary pension scheme. Many now deeply regret their decision, and believe they were mis-advised by"sharks" who descended on the town to take advantage of a period of confusion. Tony Bonsignore hears how the men's lives have been affected, what lessons have been learnt,...

Steven Long, the founder of the collapsed inheritance planning firm, Universal Wealth Preservation, has been jailed for eight months for failing to disclose the whereabouts of his clients' money. It's now emerged that at least twenty-five million pounds has gone missing. Money Box hears from Shivani Varma, the solicitor acting for around 30 claimants who have lost millions of pounds and talks to o...

More than 45% of UK households keep a pet. It's estimated that we spend almost £4.5 billion a year on them. Yet research suggests we underestimate what it costs to keep them.

You may not have heard of some of them; transaction charges, custody charges, collateral management costs, but these hidden pensions costs can have a real effect on your savings over the years. It's been estimated that charges - including a notional 1% which are hidden - could destroy a quarter of the value of a pension over 30 years. Why, when they matter so much, is it so hard to get the full pi...

In March of this year Money Box listener Nicola's financial adviser made his first attempt to move her investment fund, valued at £40,000, from Aegon to another provider. Nine months later, despite making a formal complaint and taking their case to the Financial Services Ombudsman, the money has yet to arrive. To date Aegon has offered Nicola £100 which it increased this week to £500, as an apolog...

The competition regulator has stepped up its investigation into the £2 billion a year funerals market, after finding prices have risen above inflation for over a decade.

Infertility affects one in seven couples. Many people seek medical treatment to help them conceive. Some fertility treatment is available on the NHS, but the majority of couples go privately and pay for it themselves. It can be incredibly expensive, costing tens of thousands of pounds. Money Box Live is looking at the costs involved in fertility treatments. If this has affected you or your loved o...

Money Box reporter Dan Whitworth investigates complaints from customers of a small energy supplier, Outfox the Market, who suddenly found themselves facing huge increases to their direct debit payments. Outfox the Market emailed Anna and her husband Rob to say their direct debit amounts would be split, meaning they would pay much more during winter and less in summer. The couple are already around...

The way we work is changing. By 2025, only 13% of people believe they will be working in traditional 9-5 employment. For the last 15+ years the number of self-employed workers has been increasing - tripling for the over 65's and doubling for the 16-24's whether it be as a sole trader or on zero hours or as part of the 'gig' economy. And that doesn't account for the rise of people on short term con...

This week the government's publication of its draft Brexit Withdrawal Agreement was followed by the cabinet resignations of Dominic Raab and Esther McVey. The financial markets responded with a sharp drop in the pound before it stabilised and a fall in the share price of UK focused companies. Guest: Tom Stevenson Investment Director at Fidelity Worldwide Investments. Some of the biggest clothing r...

What’s your experience of the biggest change ever made to the benefits system? Universal Credit - which is being gradually introduced across the UK - is supposed to make things simpler, by merging six benefits into one single payment. But it's been plagued by controversy, especially over delays in paying claimants, causing severe hardship in some cases. In Budget 2018, the Chancellor introduced ne...

Tens of thousands of free educational books about personal finance are being sent to every secondary school in England. For free. Funded by money saving expert Martin Lewis, written by Young Money and supported by the Government, it 's the UK's first ever financial education textbook. The Government’s announced its second attempt to try to increase probate fees, this time from just a few hundred t...

A big change to the UK's tax system starts next April, but are firms ready to comply? In barely five months' time, every business which is above the threshold for VAT must ditch paper-based record-keeping and get new approved software instead. The new rules are part of Making Tax Digital - and make it compulsory for them to keep electronic records of VAT and file returns to the Revenue directly fr...

If you're thinking of buying a new greener motor car you might want to hurry up. In less than three weeks' time government subsidies on more environmentally friendly vehicles, worth thousands of pounds, are going to be cut or disappear altogether. Pay. UK have just released plans for banks to introduce confirmation payee in 2019 to help cut bank fraud. What's taken so long? New figures out this we...

How can you legally reduce the inheritance tax your loved ones have to pay when you die? If you have accumulated substantial wealth during your life, inheritance tax can cost family and friends hundreds of thousands of pounds after your death. But there are legal ways to avoid being hit with a hefty IHT bill. Whether by donating to charity or giving away cash from surplus income, you can reduce th...

If you haven't switched energy suppliers in recent years, what does the energy price cap mean for you? The regulator, Ofgem, has announced plans to prevent gas and electricity companies charging a typical household more than £1,136 a year, saving households £75 a year, on average. But will it mean companies stop offering some of their cheapest deals currently on the market? And will consumers be l...