Insurance Sync

In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan engage with Valkyrie Holmes, CEO and Co-founder of Faura, a company focused on helping insurance companies assess property risk through a lens of survivability. Valkyrie shares insights into the challenges faced in the insurance industry, innovative approaches to underwriting, and the importance of positioning and profita...

In this episode, James Benham shares his journey of founding a software company focused on the insurance industry, discussing the challenges and innovations he has encountered along the way with Bobbie Shrivastav and Laurel Jordan. He emphasizes the importance of solving real problems, the need for a shift in business models, and the significance of team culture and continuous learning. James also...

In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan welcome Jane J Wang, Co-Founder of Optimity, to discuss the mission of her company, the challenges faced in the insurtech space, and the importance of a positive mindset. Jane shares insights on how Optimity aims to help individuals improve their physical, mental, and financial health through a gamified platform. The conv...

In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan interview Cody Eddings, CEO of SnapRefund. They discuss the mission of SnapRefund, the challenges faced in the InsurTech space, the importance of self-care for entrepreneurs, and how SnapRefund differentiates itself in a crowded payments market. Cody shares insights on navigating trends like AI and machine learning, build...

Season 4 of Insurance Sync has launched with Startup CEOs and executives leading the path of innovation and disruption in our space. In this episode of Insurance Sync, hosted by Bobbie Shrivastav and Laurel Jordan, features a special guest, Evgeny Aleksandrov, Founder of Pilotbird. Evgeny discusses innovative approaches in the insurtech space and during the episode, the conversation explored chall...

This episode of Insurance Sync, hosted by Bobbie Shrivastav and Laurel Jordan, features a special guest, Gina Bez, Vice President of Claims at illumifin. Gina shares her insights on overseeing claims quality across long-term care, health, annuity, and life insurance. We explore the upcoming ICA conference in Dallas, the challenges and opportunities in claims processing, and the importance of netwo...

Welcome to this episode of Insurance Sync, hosted by Bobbie Shrivastav and co-host Laurel Jordan, as they dive into the world of claims with special guest Jake Obstfeld, co-founder of Evadata. Jake shares his insights on the evolving landscape of life and annuities claims, highlighting the industry's shift towards automation, customer experience improvements, and the growing importance of tech...

In this episode, we kick off a special season dedicated to the International Claim Association (ICA) and its annual conference. We’re joined by Tim Quick, a veteran of the ICA and head of Global Claim Solutions at Swiss Re. He shares his journey in the insurance industry, insights on technological advancements, and the importance of networking and education in claims processing. Whether you're...

In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan delve into the intricacies of the claims industry with a special focus on the upcoming International Claims Association (ICA) Conference, affectionately dubbed #Dallas400. Joining them is Enrique R. Monzon, Chief Claims Officer at Pan American Life Insurance Company and ICA board member. Enrique shares insights into the I...

In this episode of Insurance Sync , hosts Bobbie Shrivastav and Laurel Jordan are joined by Adam Formus, the 115th president of the International Claim Association (ICA). Adam shares insights on the ICA's mission to advance education, advocacy, and networking in the life, health, and disability insurance sectors. The discussion highlights the upcoming ICA Annual Conference, its focus on absenc...

On this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan, dive deep into fraud, waste, and abuse in the long-term care insurance industry with expert guest Roy Christenson. Roy, who leads the accuracy and fraud innovation operations at GE Aerospace, shares his insights and experiences from his extensive career in the industry. Roy covers everything from the importance of detect...

In this episode of Insurance Sync, host Bobbie Shrivastav and Laurel Jordan were thrilled to have Tina Marshall, the Special Investigation Unit Manager at American Fidelity Corporation, join us. Tina brings over 40 years of insurance industry experience and shares her journey from being the first SIU coordinator to leading a dedicated team tackling insurance fraud. In this episode, Tina delves int...

In this episode of Insurance Sync, our guest is Jonathan Ayers, a senior SIU investigator at Standard Insurance Company. In this episode, Jonathan shares his journey into insurance, memorable fraud cases, and the crucial role of human intelligence in fraud detection. Discover how AI shapes the future of fraud investigations and gain practical insights for identifying red flags. Tune in for an enga...

In this episode, we are excited to welcome Sandy Ferrer, a seasoned investigator with over 20 years of experience in combating insurance fraud. Sandy shares her unique insights from both carrier and law enforcement perspectives, revealing the hidden costs of fraud and the importance of ongoing education and vigilance. Together, we'll uncover the complexities of insurance fraud, discuss real-li...

In this episode, we are thrilled to have Max Drucker, CEO of Carpe Data, as our guest. Max will share his insights on injury fraud and the innovative approaches his company is taking to tackle this pervasive issue. We'll discuss the spectrum of fraud, from intentional criminal activities to exaggerations and abuses, and the best methods for addressing them. Max's extensive experience in cr...

On this episode of Insurance Sync, Bobbie Shrivastav and Laurel Jordan dive into the critical topic of fraud in the insurance industry with special guest Jeff Ferrand, Vice President of Fraud Services at illumifin. Jeff shares his journey in building and leading illumifin's fraud mitigation programs, focusing on long-term care insurance. He discusses the development of their innovative tool, F...

In this episode, we are thrilled to have Sri Ramaswamy, the CEO and founder of Charlee AI, join us for an enlightening conversation. Sri brings over 22 years of experience in data analytics, with 17 years dedicated to the insurance industry. Her company, Charlee AI, leverages advanced AI to enhance efficiencies, reduce litigation, and improve reserving by extracting deep insights from unstructured...

In this episode of the Insurance Sync Podcast, hosts Bobbie Shrivastav and Laurel Jordan dive deep into the cutting-edge world of insurance fraud detection with guest speaker Manjit Rana, executive VP at ClearSpeed. Manjit shares intriguing insights into ClearSpeed's innovative fraud analytics technology, which can detect fraudulent intentions through simple yes or no answers to a minimal set...

The podcast episode features Bobbie Shrivastav and Laurel Jordan interviewing Jane Menin Bagley from Fuzion about fraud, waste, and abuse (FWA) in the long-term care insurance industry. Jane shares her 30 years of experience in the field and emphasizes the importance of addressing FWA through a combination of technology and human intelligence. She discusses the challenges of proving fraud, waste,...

In the world of insurance, fraud is an ever-persistent threat, costing the industry an estimated $300 billion annually. On this episode of the Insurance Sync Podcast, hosts Bobbie Shrivastav and Laurel Jordan sat down with Richard Marquez, President of Diligence and a seasoned fraud expert with over four decades of experience, to discuss the current landscape of insurance fraud and strategies to c...

In the season finale episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Greg Larkin, Founder & CEO of Punks & Pinstripes. This week's discussion covers Bringing the Punk in Insurance, Navigating Obstructionists, The Struggle to Innovate in the Insurance Industry, and so much more. Subscribe now to stay in sync for more episodes this seas...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Marissa Buckley, Founder of RevUp. This week's discussion covers the importance of the role of data in the customer experience, creating a wow factor, customer expectations and more. Subscribe now to stay in sync for more episodes this season on Insurance Sync with Bobbie Shrivas...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Kimberly Duke, Chief Marketing Officer & Senior Vice President of Growth at LIDP. Subscribe now to stay in sync for more episodes this season on Insurance Sync with Bobbie Shrivastav & Laurel Jordan Learn more about our sponsor Sutherland Global at https://www.sutherlandgloba...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Meg Duty, MSIM, PMP, Senior Vice President of Puritan Life Insurance Company and Canvas Annuity. This week's discussion covers annuities, the importance of education, the role of technology, and the growing popularity of annuities. Subscribe now to stay in sync for more episodes...

This week's episode of the Insurance Sync Podcast, our hosts, Bobbie Shrivastav and Laurel Jordan are joined by Insurance Operations Executive Lisa Parker. This episode gives a behind the scenes look at claims transformation. Subscribe now to stay in sync for more episodes this season on Insurance Sync with Bobbie Shrivastav & Laurel Jordan Learn more about our sponsor Sutherland at https:...