Innovation Junkies

Mike Vermillion of J.D. Power and Associates joins the Jeffs to talk about the importance of customer experience and Net Promoter Score (NPS). They unpack: •What NPS is and how organizations can deploy it •The connection between company culture and customer experience •Innovations that will change the customer journey Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com...

Erika Andersen , author & founding partner of Proteus International , joins the Jeffs to share her model for helping organizations go through change. You'll hear:  • What people experience during change.  • How to challenge self-talk and make your organization more adaptable to change.  • When and how to change the culture of an organization. Follow Us on Facebook , Instagram , or Twitter...

Houston Davis, President of UCA , joins the Jeffs to discuss the vitality of transformative leadership in higher education. They dive into: •The role universities play in economy and workforce development. •How to get people in your organization on board with change. •Impediments to innovation in an organization. Key insights for Higher Education: Innovation and Leadership are Inseparable Follow U...

The Jeffs discuss practical business strategies for dealing with inflation. They dig into:  • How businesses should look at inflation.  • Why constraints lead to innovation.  • How companies should assess their competitive position. Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs chat with Tim Creasey, Chief Innovation Officer at Prosci . They discuss: •The digital transformation of the workplace. •Finding the right balance between working in-person and virtually. •Forced prioritization and resilience brought on by the pandemic. Questions Leaders Must Ask to Create a Workplace of the Future

Stacy Sherman, the founder of DoingCXRight , joins the Jeffs to share her knowledge on customer experience. They explore: •The "moment of truth" in customer experience. •How you can add value to your business through CX. •The differences in CX between B2C and B2B companies. Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

Paul LeBlanc, President of SNHU and author of Students First: Access, Equity, and Opportunity in Higher Education , joins the Jeffs to discuss how innovation led to significant growth at SNHU. Topics Include: • Providing students with social mobility and economic opportunity. • Why Innovation and Leadership are Inseparable for universities. • Changes that traditional academic leaders should consid...

The Jeffs talk about preparing your business for geo-political instability based on Russia's invasion of Ukraine. They dig into:  • Why events like this are relevant to innovation and strategic planning.  • Their predictions on how this event will impact businesses of all sizes.  • Actions business owners should prepare to take.

The Jeffs discuss their outlook for innovation in 2022. Topics include:  • Pandemic-accelerated trends  • Categories for predicted innovations  • Behind-the-Scenes Innovations Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

Leo Barella, CTO of Takeda , highlights innovation occurring in the pharma industry. He and the Jeffs dive into: • The connection between technology & pharma innovation • The transition in commercializing academic research • How to get innovation to stick in a large organization Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs chat about the Omicron Variant. They share:  • Their predictions for the future of the pandemic  • The impact Omicron may have on businesses  • Why antibody tests should be more accessible Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

Michael Lee, SVP of Innovation Minds , joins the Jeffs to discuss: • The process of an innovation sprint • Creating a safe environment for innovation • The intersection between innovation and employee engagement Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

Charlie Oliver , CEO of Tech 2025 , joins the Jeffs to talk about how companies can harness the power of technology. They discuss:           • Creating a culture of innovation across a company           • Post-pandemic innovation           • Trends that will come between now and 2025 Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

Tim Houlne, CEO of Humach , and the Jeffs discuss how embracing AI and automation can help companies grow. They share: • Benefits of AI for businesses in different industries • The Intersection between technology and customer experience • How Implementing AI can increase employee productivity Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs compare Michele Wucker's concept of The Gray Rhino and Nassim Taleb's concept of The Black Swan . They explore: • What Black Swan & Gray Rhino events are • Past & current Gray Rhino crises in the U.S. • How leaders can handle Gray Rhino or Black Swan events in their organization Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs hear from author and CEO of Unkown Origins , Roy Sharples. You'll learn: • How to make your vision or mission a reality. • Why ridicule is nothing to be scared of • How creativity can be run through a process Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs hear from Scott Kirsner, CEO of Innovation Leader . They dig into: • How to disrupt the status quo and make innovation stick • Why organizations should take risks and invest in innovation • The need for innovation in Higher Education Follow Innovation Leader on Twitter, LinkedIn, Facebook, or Instagram: @innolead Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunki...

The Jeffs talk about how biking, road cycling, and trail running apply to how they think about business & leadership. You'll hear:  • How cycling benefits leadership, innovation, and strategic thinking  • The importance of a collective effort & group dynamic  • Why you need mindfulness and solitude Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs chat with Tim Clarkson, CEO of Liveanew . They discuss:           • How to access the Market that you're trying to get in front of           • Advice on jumping into a Direct-to-Consumer marketing model           • Opportunities and challenges for entrepreneurs in the senior care industry Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

Dr. Tracy Gaudet, Executive Director of Whole Health Institute joins the Jeffs to talk about: • What it takes to start disruption • Where to draw motivation for transformation • How innovation can drive change Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs chat with transformational change expert Greg Satell. They go deep into:  What a movement looks like and how to create one How to change fundamental beliefs A better approach to tackling innovation Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs talk with speaker and author Craig Deao, the Managing Director of Huron Consulting Group. They unpack: Where culture fits into organizational transformation Why businesses often deflect innovation restraints What to do with the gift of failure Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs recall 6 leadership lessons they've learned the hard way through first-hand experience. You'll hear: Tips for guiding a team How to balance priority Guidance on making tough decisions Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com 

The Jeffs talk with Elizabeth Xu about the role of coaches and mentors in career development. Key insights include: How to use perception to better understand your team What you should really focus on before you consider something a win Why it's important to identify your mentors while developing a consistent leadership style Follow Us on Facebook , Instagram , or Twitter Get in touch Innovat...

The Jeffs talk with Dr. Joe Sanford & Dr. Kevin Sexton of the UAMS Institute for Digital Health & Innovation. Can't-miss topics include: Current innovation in behavioral economics  Innovation at UAMS How to make Arkansas an innovation cluster around data, clinical informatics & digital health Follow Us on Facebook , Instagram , or Twitter Get in touch InnovationJunkie.com