Human Capital

In this episode, Jeff interviews Kelly Ann Doherty the current Executive VP and Chief Administrative Officer at the Mr. Cooper Group, overseeing a very large aspect of the company’s people and operations functions. She has nearly 20 years of experience serving some of the nation’s leading organizations in both Communications and People Ops. Jeff and Kelly Ann delve into corporate communication myt...

This week Jeff's guest is Shan Cooper. She is the Founder and CEO of Journey Forward Strategies. Shan’s impressive background includes being the first Black Woman to be VP and General Manager of a division of Lockheed Martin, overseeing 8,000 employees. She also served as the executive director for the Atlanta Committee for Progress, and is the former Chief Transformation Officer at West Rock. Sha...

In this engaging podcast episode, Jeff returns from his podcast sabbatical to explore the key factors influencing job satisfaction and workplace happiness with his guest Matthew Bidwell. With valuable insights and practical examples, this episode provides leaders and managers with actionable strategies to enhance workplace culture, reduce stress, and foster lasting employee satisfaction. The discu...

This week Jeff returns to his engaging conversation with Gloria Mark, Chancellor’s Professor at UC Irvine. Join Jeff and Gloria as they delve into the intricate relationship between our digital and offline behaviors. They explore the impact of technology on stress, mood, and overall well-being, shedding light on the challenges posed by information overload, especially in the workplace. Listen in a...

In this replay of Human Capital's episode, Jeff explores the topic of uncertainty with guests Susannah and Nathan Furr, authors of "The Upside of Uncertainty." Nathan is a professor of strategy at NSEAD University in Paris, and Susannah formerly owned an apparel company. Together they explore the difference between risk and uncertainty, how creativity and uncertainty are interwoven, and how refram...

In this replay of a captivating podcast episode, Jeff sits down with Jim Harter, Chief Scientist of Workplace Management and Wellbeing at the Gallup Corporation. They explore the enduring impact of the pandemic on work culture and customer relationships, drawing insights from Jim's book, "Culture Shock." Together, they tackle the challenges organizations are facing post-pandemic, from strained cus...

Revitalize your workplace culture, step into this special replay episode where Jeff invites you to rediscover the profound insights shared by Ginger Hardage, former C-Suite Executive at Southwest Airlines. Ginger is known for her expertise in culture-building. Join as Jeff and Ginger emphasize the importance of putting employees first, transparency, and storytelling to connect employees with the c...

This week, Jeff invites you to relisten and rediscover the insights shared by best-selling author and productivity expert, Chris Bailey. In this episode, Jeff and his guest talk about something that feels counter-intuitive to many; reducing workplace stress while also achieving higher productivity. In their conversation, Chris shares with Jeff about the science behind living a deeper, more intenti...

Jeff brings the topic of employee retention to Human Capital, with professional speaker and best-selling author Joey Coleman. Jeff and Joey discuss his latest book, "Never Lose a Customer Again". Joey shares his motivation behind the book, based on two decades of customer experience. He explains the critical connection between exceptional customer experiences (CX), and the need for remarkable empl...

In this episode, Jeff delves into the complex but crucial topic of trust, both business and personal relationships. Trust serves as the adhesive that binds individuals, organizations, and societies together, playing a pivotal role in determining the success of a company and its relationships with its employees and customers. Jeff's guest for this insightful interview is Dr. Henry Cloud, a renowned...

Listen to Jeff Hunt, Barbara Collins, and Lewe Atkinson discuss the critical elements of effective strategic planning and execution in organizations. Drawing from their extensive experience in leadership, management, and strategic consulting, they explore the roles of leaders in driving change and planning for the future. They highlight the importance of collaboration between executive teams and b...

On this episode, Jeff welcomes Rob Seamans, PhD, an Associate Professor at the NYU Stern School of Business. Rob is also the director of the Center for the Future of Management, and was previously the Senior Economist for technology and innovation on President Obama's Council of Economic Advisers. Rob’s research focuses on how firms use technology in their strategic interactions with each other, a...

Join Jeff for an eye-opening conversation with Candice Smith as she shares her incredible journey growing up in apartheid South Africa. Candice discusses challenging a system that marginalized voices based on skin color, and how she discovered the power of the thinking environment. Candice and Jeff discuss horizontal vs. vertical leadership development & the importance of developing cognitive, emo...

In this episode of the Human Capital podcast, Jeff welcomes a special guest from Australia, Cassandra Goodman, who introduces her latest book titled "Being True." What makes Cassie stand out is her wealth of experience in the business world and her extensive time as a senior executive and an external consultant. She has made a significant impact on renowned companies like GE, Adobe, and Mastercard...

In this week's episode, Jeff interviews David Salyers, a former C-Suite Marketing Executive at Chick-fil-A. David played a pivotal role in creating Chick-fil-A's exceptional culture, resulting in remarkable achievements like 10 times revenue per location of the average competitor, and a 97% employee retention rate. David shares how a focus on building a strong culture and prioritizing service over...

In this episode of the Human Capital Podcast, Jeff discusses the importance of fostering healthy conflict and building a positive workplace culture. This week's guest is Ginger Hardage, a former C-Suite Executive at Southwest Airlines who is known for her expertise in culture-building. Jeff and Ginger emphasize the importance of putting employees first, transparency, and storytelling to connect em...

In this exciting episode, Jeff interviews Todd Westra, a successful entrepreneur. Todd shares about his journey which began as an eight-year-old with a paper route and ultimately allowed him to scale and successfully exit from several successful companies. Todd explains that in life, you can turn almost anything you love doing into a business if you can solve a problem. He also highlights the impo...

Revisit Jeff's interview with Sean Fahey. He is the Founder and CEO of VidCruiter, a company specializing in video interviewing and recruiting technology. Sean and Jeff discuss specifically how employers can find passionate people who are great at their jobs. Sean shares the challenges of having too many or not enough candidates in the pool, and the need to apply consistent structure, processes, a...

Jeff interviews Bradley Rencher, CEO of BambooHR where they have an inspiring conversation about leading from where you are, one of BambooHR’s core values. Brad shares how this comes from making an impact, and how it often means you're promoted before you get the title. Brad and Jeff discuss how most careers are not linear, why senior leaders must proactively mentor less experienced leaders, and h...

This week Jeff revisits his interview with Katie Burke, Chief People Officer at HubSpot for a discussion about the HubSpot Culture Code. Katie shares how to make inclusivity part of your organization’s DNA through transparency, measurement, integrity, and authenticity. Jeff and Katie discuss ways to leverage both the head and heart to make the case for diversity improvement, and why these elements...

In this podcast episode, we explore the lasting impact of the pandemic on work culture and customer relationships. Jeff's guest Jim Harter, is the Chief Scientist of Workplace Management and Wellbeing at the Gallup Corporation. Jim shares insights from his upcoming book "Culture Shock," offering solutions for a better world of work and life. Jeff and Jim discuss the common challenges organizations...

Explore the connection between sports and business with Jeff's guest, Randy Bennett. Randy is the renowned Saint Mary’s Men’s Basketball coach and on this episode he shares his insights and experiences in coaching his team to excellence. Randy shares about the transormation from when he inherited a 2-27 team 20-years ago to one of the top non-Power 5 programs in the US, with a 70.9% win-loss ratio...

Difficult conversations are commonplace at work, but many people avoid them. Avoiding conflict sometimes feels easier, so we might avoid that tough conversation even though not having it might come at a high cost. In this episode, Jeff speaks to an expert who helps us understand the best strategies for managing difficult conversations and conflicts. Francesca LeBaron is a faculty member at the UC...

In this episode, Jeff and his guest are diving into the exciting world of HR Tech! To shed some light on this complicated topic, Jeff interviewed Phil Strazzulla, Founder of , a website dedicated to helping HR teams find and buy the right software. Phil is passionate about HR Tech, remote work, investing, and people operations. Jeff and Phil explore the biggest and most important trends in HR Tech...

In this episode of the Human Capital podcast, host Jeff Hunt interviews Juliet Schor, Professor of Sociology at Boston University and board member of 4 Day Week Global, a research non-profit studying the concept of a four-day workweek. Juliet shares her findings on the benefits of a shorter workweek, including better work-life balance, higher employee retention, increased productivity, and decreas...