Hey Docs!

"Your people are your business."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this engaging conversation, Cary Smith shares his journey in the orthodontic industry, emphasizing the importance of compliance, risk management, and team engagement. He discusses how business owners...

"No two businesses are the same."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this conversation, Jill Allen and Artin Safarian discuss the intricacies of starting a dental practice, focusing on project management, budgeting, and the importance of value engineering. Artin sh...

“We need to balance efficiency and humanity.”   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen chats with Amy Cromwell to discuss the critical role of communication in orthodontic practices, emphasizing the evolution of communication methods, the impo...

"Answer Engine Optimization is the future."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jeff Slater discusses the evolving landscape of digital marketing, particularly in the orthodontic field. He emphasizes the importance of adapting to new trends such as...

“Literally 20 million pounds.”   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this conversation, Jill Allen interviews Dr. Madeleine Goodman, an orthodontist who shares her journey from growing up in a dental family to starting her own dual specialty practice. They discuss the...

"We decided to start our own practice."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen interviews Dr. Madeleine Goodman, an orthodontist who shares her journey from growing up in a dental family to starting her own dual specialty practice. They disc...

"Hiring for fit is crucial; training can follow." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this conversation, Jill Allen and Alan Twigg discuss the challenges of hiring and retaining employees in the tight labor market, emphasizing the importance of workplace culture, refe...

"Staffing is the most challenging part."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs, Dr. Dan Pan and Dr. Fiona Shi from Emerald City Orthodontics share their inspiring journey from residency to starting their own practice. They discuss the challenges...

"Learn it till you earn it."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this engaging conversation, John D Marvin shares his extensive experience in healthcare and leadership, emphasizing the importance of understanding consumer behavior, building strong teams, and the minds...

"Identify where you don't want to go."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this engaging conversation, Jill chats with Kent Miller to dive into the intricacies of demographics and market analysis within the dental industry, particularly focusing on orthodontic practi...

"It's about that team mentality."   Connect With Our Sponsors   GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Dr. Scott Sakowitz shares his entrepreneurial journey from starting escape rooms to opening multiple dental practices. He discusses the challenges and lessons learned from mana...

"You need to understand what you're about to sign."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Rob Montgomery shares his extensive experience in legal work focused on the dental and orthodontic space. He emphasizes the importance of legal guidance for you...

"You have to win on Google first."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ SmileSuite - http://getsmilesuite.com/ Summary   In this engaging conversation, Jill and Savvy explore the intricacies of orthodontic marketing, emphasizing the importance of building a strong brand foundation, leveraging online reviews, and utilizing social media effectively. Savvy shares i...

“Everything we do is a habit.”   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ SmileSuite - http://getsmilesuite.com/ Summary   In this engaging conversation, Lesley Logan shares her transformative journey from a corporate job to becoming a Pilates instructor and coach. She discusses the importance of prioritizing oneself, overcoming perfectionism, and creating space for p...

"Before and afters are crucial for trust."  Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Kayvan Mott, co-founder of The DocSites, shares insights on effective marketing strategies for orthodontic practices. He discusses common mistakes made by orthodontists, the importance of a strong online presence,...

"You need to have someone that owns it."   Connect With Our Sponsors OrthoFi From Start to Strength -  https://orthofi.regfox.com/from-start-to-strength-october-2025 GreyFinch - https://greyfinch.com/jillallen/ SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Jill and Jake discuss the evolution of GreyFinch, the impact of AI on orthodontics, and the importance of maximizing p...

“You just have to be yourself."   Connect With Our Sponsors OrthoFi From Start to Strength -  https://orthofi.regfox.com/from-start-to-strength-october-2025 GreyFinch - https://greyfinch.com/jillallen/   SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Dr. Grant Severs shares his journey into orthodontics, detailing the challenges he faced when starting his own practice after...

"Relationships are what sell orthodontics."   Connect With Our Sponsors OrthoFi From Start to Strength -  https://orthofi.regfox.com/from-start-to-strength-october-2025 GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this engaging conversation, Jill hosts Beth and Jeff, two seasoned experts in orthodontic...

"Trust but verify the facts."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this episode, Jill Allen interviews dental attorney Levi Barlavi, who shares insights on the importance of understanding the 'why' behind practice ownership, the emotional readiness required for new bu...

"I was getting very burnt out."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Dr. Liz shares her inspiring journey to becoming an orthodontist, detailing her unexpected entry into the field, the challenges she faced while transitioning from New York to openi...

"We can't just run an office in chaos."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this episode, Jill and Casey Bull discuss the importance of effective team management and goal setting in orthodontic practices. Casey shares insights on implementing OKRs (Objectives and Key...

"We do not want to try to time the market."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Jill and Brittany Frazier discuss the importance of financial planning, particularly for women, and the implications of the upcoming wealth transfer. Brittany shares in...

"You can't base it strictly on price."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this engaging conversation, Jill and Joseph Ross discuss the evolution of orthodontic office design, emphasizing the importance of space optimization, equipment quality, and layout considerati...

"AI receptionists are the future."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this episode, Richard May, VP of Business Development at Mango Voice, discusses the evolution of communication in orthodontics, the integration of AI in patient interactions, and the importance of...

"Now is the time to do digital."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec -  https://www.a-dec.com/orthodontics SmileSuite - http://getsmilesuite.com/ Summary   In this conversation, Jill and Andrea Cook discuss the evolving landscape of orthodontics, focusing on the challenges and opportunities presented by digital transformation, the critical importance of s...