Sandy Pardue and Dana Pardue
Dental Drills Bits
Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of "hands-on" experience.
Koniecznie odwiedź stronę podcastu i wesprzyj twórcę: sandyparduedanasalisbury.libsyn.com
Autor
Sandy Pardue and Dana Pardue
Kategoria
Strona podcastu
Ostatni odcinek
2 lis 2026
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Odcinki
The 3 R's for Practice Management Part 1: Retention 18.10.2023 28:16
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, we're kicking off our exciting three-part series on "The 3 R's for Practice Management," with the spotlight on "retention" in your dental practice. We cover the crucial aspects of patient retention, including the...
Most Common Mistakes & How to Create a Trustworthy Website That Actually Converts 11.10.2023 30:59
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Get ready for this week's Dental Drill Bits episode as we delve deep into the world of crafting a trustworthy dental website that actually converts! Our special guest, Ali, an expert from our sponsor: Docsites, joins us to explore the most common mistakes an...
Everything You Need to Know About Hiring an Office Manager 04.10.2023 22:16
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, we're delving deep into the critical topic of hiring an office manager for your dental practice. We'll break down the specific job duties of an office manager, helping you determine whether you truly need one or i...
Use It or Lose It: Your Fall Insurance Letter 27.09.2023 20:09
Join the Dental Gumbo group! https://www.facebook.com/groups/dentaldrillbits Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's episode of Dental Drill Bits! In this episode, we're diving deep into the fall season and the critical task of sending out "use it or lose it" letters to your...
Maximizing Profitability Through Perfect Patient Handoffs 20.09.2023 20:46
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Have you or your team ever felt frantic or too busy to properly lead patients from back to front office? This week we're covering just that! We're running through how you can perfect the patient hand-off and increase treatment acceptance significantly in you...
How to Elevate Yourself and Your Team from Mediocre to Outstanding 13.09.2023 22:46
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Are you struggling to retain team members due to performance issues? Today we're discovering how providing clear direction and setting priorities for their roles can make all the difference. We'll discuss the importance of recognizing every team member's cor...
Nailing the Schedule: Strategies to Tackle Patient No-Shows and Cancellations 06.09.2023 29:09
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Get ready for this week's episode of Dental Drill Bits, where we dive deep into the process and psychology of "Patient No-Shows and Cancellations"! Maintaining a seamless schedule in your business is priority number 1 when it comes to a thriving practice. So...
Dental Practice Promoter: How to Boost Patient Morale and Engagement 30.08.2023 25:19
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's episode of Dental Drill Bits! This week, we're answering the question: "what does it take to be a Dental Practice Promoter ?" Join us as we explore the concept of "mood poison" and learn how to banish it, along with crafting engaging...
From Inquiry to In-Person: Mastering New Patient Tracking 09.08.2023 31:40
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, we are joined by a special guest, Ali, from our sponsor, Docsites! Today the spotlight is on efficiently tracking leads you may find filling out forms, emails, or calling in, and how to transform them into loyal p...
Ring, Ring, Results! Embrace the Phone Etiquette Advantage 02.08.2023 32:31
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to another episode of Dental Drill Bits! Today, we have something truly special for you: how to write a phone etiquette guide that will bring those patients in the door! Trust us, once you have this phone etiquette guide in place, phone calls with pr...
Your Ultimate Guide to Hiring and Firing with Real-Life Questions 26.07.2023 25:46
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ On this week's Dental Drill Bits episode, we're mapping out the details of "Building a System for Hiring and Firing" in the dental industry. We're diving into the crucial aspects of creating effective job descriptions, conducting insightful interviews, and i...
Transforming Accounts Receivable into Cold, Hard Cash for Your Practice 19.07.2023 27:53
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ On this week's Dental Drill Bits episode we're uncovering the crucial topic of turning your accounts receivable into actual cash. Join us while we discover the key strategies to boost your practice's cash flow, such as aiming to collect 40% to 45% of paymen...
How Efficient is Your Practice? 12.07.2023 18:19
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode, we're exploring "how efficient is your practice?" There are crucial factors that determine the success and efficiency of your dental office, and we're here to help you find them! Join us as we explore the relationship between collections and...
Steps to Take When a Key Employee Leaves 05.07.2023 22:22
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode of Dental Drill Bits, we're jumping into the challenges we all face when a key team member leaves, and exploring effective strategies to combat the resulting disarray. We discuss the importance of having standardized operating procedures (SO...
Taking Control of Attendance in Your Office 28.06.2023 23:34
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Do you ever get that text the night before from a team member that will be out the next day? We know how much of a strain this can put on the rest of the team, and in this episode we're exploring what it takes to craft an effective attendance policy for your...
Vacation-proof Your Team: Strategies for Seamless Workflow Continuity 21.06.2023 26:26
Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to another episode of Dental Drill Bits! In this episode, we dive into the topic of "Vacation-proofing Your Team". Going on vacation as a dental professional can be challenging, but with the right strategies, you can ensure that your team keeps things...
Should I Share Practice Numbers with My Whole Team? 14.06.2023 21:46
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode, we explore the question, "should I share practice numbers with my whole team?" We say yes! From the perspective of embracing transparency and utilizing numbers to establish concrete goals for employees in the dental office, we think sharing...
Prescheduling Myth Buster 02.06.2023 24:43
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's episode of Dental Drill Bits, where we dive into the world of "Prescheduling Myth Busters." In this episode, we debunk the common misconception that it's acceptable to preschedule a patient six months out, despite multiple broken appoi...
Marketing SOS: How to Recognize Red Flags and Transition to a New Marketing Partner 26.05.2023 26:44
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's podcast, where we delve into the crucial question of "When is it time to switch my marketing company?" Join us as we uncover key insights to help you make informed decisions about your marketing strategies, and spot red flags with your...
Acknowledgement's Role in Positive Patient Experience & Loyalty 17.05.2023 18:44
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In the US, approximately 1.6 million people are changing dentists every month , making patient retention and loyalty critical to any dental practice's success. When the value per patient is so heavily weighted on retention and loyalty, we wanted to dive into...
Measuring Success in Your Dental Practice: Key Metrics to Track 12.05.2023 27:50
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode, we explore the question "How do you measure dental practice success?" For one, there's more to it than just looking at production numbers or collections. You may have sky high new patient numbers, or massive amounts of production, and still...
5 Key Steps to Develop an Outstanding Dental Team 03.05.2023 26:57
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode, TEAM is the focus. Without a strong team, your practice isn't producing at it's full potential. We know hiring and firing isn't your favorite activity of the year, but making sure the right members are in the right positions is essent...
Tackling the Top 5 Issues Practices Encounter with Effective Solutions! 26.04.2023 31:08
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ This week's episode is all about common issues that practices have. Some of these issues, you may not even know you have! Covering the topics of productivity, scheduling, and communication, we will dive deep into what it takes to move your practice in the ri...
Maximizing Acceptance with Active Listening: The Key to Treatment Acceptance 19.04.2023 20:52
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode, we are breaking down effective patient communication and addressing objections properly. It all starts with truly listening to patient concerns, whether it's based in fear, financial worries, or another common issue. Highlighting that...
Ignoring Patient Complaints Can Shrink Your Practice 14.04.2023 19:21
Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode, we explore the idea that complaints are a gift rather than a curse! We discuss how listening to complaints can provide valuable insights and opportunities for improvement in your dental practice. We emphasize the importance of actively liste...
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