CU Spotlight

 At GAC 2026, hosts Jonathan Taylor (BankSocial) and Shirley Senn (New Orleans Firemen's Federal Credit Union) sit down with Gwyneth Borden, founder and CEO of Remynt — an outsourced digital debt collection solution built around financial wellness and empathy.  Gwyneth shares the deeply personal story behind founding Remynt, why she chose to focus on small credit unions, and what the data is telli...

Recorded live at GAC 2026, host Jonathan Taylor (BankSocial) sits down with Steve Soukup of DefenseStorm to talk about why credit unions are uniquely high-value targets in today's threat landscape — and what it takes to defend them. Steve shares how DefenseStorm's "built for banking" approach gives credit unions a vertical-specific advantage that generic cybersecurity providers simply can't match....

 James Higgins, CEO of Skyline Financial FCU, proves that small credit unions don't have a size problem — they have a mindset problem. In this episode of CU Spotlight at GAC 2026, James shares how his 91-year-old, $45M credit union went from losing $412K in his first year to projecting $360K in net income — by asking one simple question: "Why can't we?" From financing the town's fire engine to pro...

CU Spotlight sits down with Nick Olexa of Storyfi — the credit union movement's go-to video and media production company — to unpack why storytelling is no longer optional for credit unions. Nick shares how credit union humility has quietly become a liability, why Gen Z and Gen Alpha demand authenticity over polished marketing, and why micro-influencers at the community level may be the industry's...

 Recorded live at the 1934 Event during GAC 2026, this episode features Andy Janning, founder of Life Over Debt , and Tom Kazar from Empathy. Andy shares the personal story behind the movement—how a cancer diagnosis in his own family exposed a harsh reality: many financial institutions unintentionally make crises worse.  This conversation goes deeper than inspiration. It breaks down the real barri...

  Recorded live at the 1934 Event during GAC 2026, this episode of CU Spotlight features Ron Smith, CEO of Bright Credit Union, alongside co-host Shirley Senn. The conversation highlights Ron’s journey from teller to CEO and dives into the powerful Life Over Debt initiative—an empathetic program designed to support members facing cancer by pausing loan payments and removing financial stress during...

At the GAC 2026, 1934 Event, industry leaders, Jackie Taque, Chief Experience Officer from Edwards FCU and Joel Strowzeski, CEO of Holy Family Memorial CU, share powerful, real-world stories about the Life Over Debt program—a transformative initiative helping credit union members battling cancer by pausing loan payments and easing financial stress. The conversation explores how even small institut...