Couture Conversations: The MomBoss Manifesto

In fashion you must stay focused. Dialing back the clock to 2009 in NYC I learned just how different listening and focusing are. When used together they are quite the power house! In this episode I'll go over why its not enough to just listen to drive a sale, and what makes focusing a lot easier.

Traditional Sales training, what a drag am I right?! But, there are ways to entice and captivate sales specialists to enjoy the training, and even more so make it their own that benefits their commission and the companies bottom line. This episode I get into exactly what makes training so much better not just for the people attending but for the brands training them! When a person is encouraged to...

When a customer is buying an item online there needs to be enough details shared about the product in order for an informed buying decision to be made. Writing detailed information to share in the description is essential to creating a positive buying experience. But, it is necessary to include information that is similar to the in store buying experience! This episode is all about thinking throug...

Ever say to yourself "I feel like I've seen something similar somewhere!"?! The reality is, you probably have in some capacity. Trends come and go, but it is the journey they take that is so intriguing, and what ends up making history in may cases. Yet, on the way to greatness there are many challenges, such as those copying our work. This episode is all about how the fear of someone copying your...

Pricing plays into our emotions when buying, and dictates how we feel about our purchases. When a person sees a high price tag automatic assumptions are made about it, and when the price is low different assumptions are made. In todays episode I discuss why this matters in the luxury retail industry, and how paying a higher price is justified through communication. Also some hot tips around how ed...

On todays episode I talk about the elegance of simplicity and how it bleeds into so many aspects in life. Keeping things simple, with communication, and how it's so relatable to the luxury fashion industry. Have you ever emailed a CEO and you spent a long time crafting the perfect message for them to reply with a few words or 1 sentence? Me too! This episode I break down why that is, and just beca...

On todays episode we dive into my personal up-bringing, and feature a man of legacy I called Papa. My Grandfather was one of the most inspiring people in my life, and this episode gets into his impact, wise words, and mentality that I am honored to speak about. This couture conversation dials back in time, and was actually some of the first couture conversations I ever had. He built his life up fr...

Here is the deal y'all we live in a culture of immediate gratification, but when starting any business or going after what I call "sharks" the big boss companies as clients I have to remind myself that it takes a while. Success that is sustainable takes a while to achieve. Sure, you can make a quick payday from a few things but there is such beauty in the long game. In this episode I discuss how i...

We all meet people, but never know just how impactful one person can be. This time hop episode goes into a couture conversation in Italy, about when and where I found my purpose, passion and drive with a few fun stories along the way. When we feel our most free, is when we are able to dream big.

In this episode, Olivia talks about the time she was fired, and how it changed everything for her. There are moments in everyones life where they have a choice to go left or right. While we may not know exactly how we will respond, we have two main ways of responding to being fired, to sulk, or for it to give you a fire inside. She discusses how seeing possibilities rather than restrictions is lif...

Have you ever been in a situation where you leave and say "wow I wish I would have said X" instead of what actually came out? If so, then this episode is for you. On todays episode I go into the key differences of what reacting vs responding are and how to transition in to a responding mindset. You will leave this episode feeling confident with so many hot tips to try out in your own work setting....

On today’s episode, Olivia is joined by her business partner Emily, who is also her older sister. Emily began her career in education technology back in the 90's or as she says when the internet started, and has since become a serial entrepreneur launching and running several successful companies. Now the sisters run Conversation Couture together. You will leave is episode with SO many hot ti...

On today’s episode, Olivia is in Las Vegas at the Smart Retail Technology Exposition! This episode is a recording of her speech at the Expo on Wednesday, introducing a new way to drive sales online by re-focusing on something we already utilize every day: communication.  She dives into what inspired her to start her own company, the top 3 reasons why people buy luxury goods, and how luxury re...

On today's solo episode, Olivia shares the pivotal moment which changed her perspective and career path with one simple question: Is this sustainable? She dives into the top 3 questions she asks clients when they first start working together, and several questions to ask yourself in order to develop a plan of action...with, of course, the story that came along with it. Her brother Travis...

On today's episode, I am joined by the two creators and owners of KT Winery! These boss women own a winery in Napa, y'all, and are changing the game of how wine is purchased, enjoyed, and celebrated. We break down what it's like embarking on the journey of business ownership at this elite level. Also, I got an exclusive preview of their new line and first product release, Mom Juice!...

On today’s episode, I am joined by Jazmine Bolton, the CEO and owner of Body Well Balanced. If you have ever worked on the floor in a retail store, you will truly love, appreciate, and have so many take-aways from this episode. We dive into some hard truths and reality of what goes on behind the scenes at the sales associate/store manager level in order to create a luxury-level experience for cust...

Couture in french translates to sewing or dressmaking, however this one little word has taken on a life of its own. An entire billion dollar industry has been built around it, giving a measurement to garments that are not only part of our past, but also what future generations will look to define where we are now. And one generational staple in the couture world was a movie, The Devil Wears Prada....

Rarely do our expectations match reality. The beauty of jumping into something new is that any prior illusion you may have had is blown away by a newfound understanding of how things actually work. Entering the couture fashion world, I was full of preconceived notions of what I thought it would be like. While it did have some of those elements, it was far from the full truth. In this episode, I sh...

Welcome to the Couture Conversation Podcast!   When done well, the customer only experiences the luxurious side of the luxury retail industry, but the truth is that a lot of blood, sweat, and tears goes into creating that experience behind the scenes.  This is all about what it actually takes to create that experience for each customer. We will discuss innovative and strategic ways to en...