Colony Confidential Podcast

What is your time worth? More on Termites and on pricing - How to work out the formula for pricing a job correctly  and Ed's advice for doing business  right.

Termites are big business and it's their season.   We go down the list of top cities and states for termite activity right now, and discuss some of our  top t reatment plans, the best chemicals and techniques and tips on the tools you need to do a thorough inspection.    W hen Ed starts telling stories, they usually take on the feeling of true confessions, we have a couple of those in here as well...

We're featuring women in Pest Control   starting with a self made entrepreneur who formed her own company in Washington D.C. EJ's Pest Control to   Lady Venom and Dr. bedbug herself! Each of them share some of the challenges and joys they share in the business and some of their pest control horror stories.  This episode will give you some new ideas on tech, what's to come and how these women happe...

NPMA has been under scrutiny lately so we jump into that conversation here.   We outline the benefits that we've used and let you know how you can take advantage of money saving opportunities you may not even know you're missing.   Ed has some ideas on who they're overlooking - snail mail to the rescue anyone?   If you are a member, you will surely find some useful tips and if you're not, maybe yo...

A quick snack to rap up the Legislative Day discussions and items most important to the Pest Control Biz

This episode breaks down some of the major issues up for discussion at Legislative Day 2019.     Joe points out some of the biggest concerns brought up by NPMA including the H.R 345 Strengthening Mosquito Abatement for Safety and Health Act   H.R. 890 reducing EPA Duplication to reduce pesticide enforccement act - Reduce Red Tape Act H.R. 216 The Main Street Tax Certainty Act Check out our website...

Joe took a trip to Washington D.C for Legislative Day 2019.  Ed didn't make it since he can't go within 20 feet of Senator Charles Schumer "allegedly."  

Here we get into more rants and reviews on Customer Service and what your Business should really be looking at in terms of providing great Customer Service.  

Stories from the vaults on some Customer Service Lessons learned.  We take a look at the evolution of Customer Service - from Buyer Beware to Getting Reviewed online and Reputation Management being a new industry.  

Enjoy these outtakes and some of our Best Customer Service stories. 

Get a behind the scenes take on what's happening with new, big city construction.  We're talking amenities and expenses that got our heads spinning.  Electric cars Plus an epic battle between Joe and Ed that had some of us saying...Build that Wall!

Get some more laughs and lessons in with another round with Big Red.  He talks about one of his most memorable cockroach encounters.  We talk more business in D.C and get some of the sales gems.  Shoutout to Flatbush Avenue Brooklyn.

The guys bring Big Red to the table.  He's one of the best sales people we've seen in the industry and is the handler responsible for Synergy Scents South.  They reminisce on some of his most memorable jobs in Pest Control and some of the what he picked up along the journey like meeting his (former) wife and why the DMV is the best place   to launch this   new business.

We're just getting back from some Pest Control Trips and share some of the latest and greatest with you in this episode.  Hear all about what you as a consumer should do if you suspect bedbugs at a location where you're staying.  Also more news on what's going on with Ed's courses, teaching and credits.  The Back Story on "Ladies and Gentlemen, Mr and Mrs. America" and some other things you didn't...

Listen in with Ed and Joe answering those last Burning questions and their plans for a " Coming Out Party?" Joe is in Kalahari for another day another convention, and there are Bedbug sightings at the hotel! What a month January - What a month!

It's his first episode back Ladies and Gentlemen, Mr. and Mrs. America So we talk about the recovery so far and how plans for 2019 are changing - Are they?

While we're on a mini hiatus as Ed recovers from his triple bypass surgery on 1/14, we talk about raising minimum wage, automation replacing real people and Ed's college dreams.  

We're on a mini hiatus as Ed recovers from his triple bypass surgery on 1/14.  But we aren't going to leave you waiting and wanting. January will be packed with Mini Episodes, today listen to some advice, some talk on company culture and some shoutouts.   Thanks for all your prayers and well wishes Mr. & Mrs. America.

Joe tells Ed more about the new business that he's launching and Ed has questions like - what's the plan B to make sure that things work out?   J oe discusses some of the packages   and ideas in place for the new venture (you may want to add this to your toolkit!) Also hear why Ed wants his own IMEI.  

Here's our rundown of the holidays and how we ended the year in business, we're talking budget, goals, diet and the year ahead. We share our Business tip that gets your customers on the straight and narrow when it comes to scheduling and keeping their  appointments. And a little more on the Government shutdown and Synergy Scents South.

Our Final Episode of the year, some of what we learned and some of what we're looking forward to in 2019. Thank you All & Happy New Year! 

We've had a lot of laughs over the past months.  This episode brings together some of the most outrageous moments we and some of our favorite guests shared on the podcast in 2018.  Enjoy

It's a year-end recap like only we can do.  Some of our best moments from this year's season of the show.  Catch up on some of our most talked-about stories with snippets from our HR series and more. Enjoy  

Today we discuss our thoughts on the newly announced acquisition that we started talking about weeks ago.  Why we think (and other experts do too) that the purchase of Assured environments by Terminix is a great thing for smaller companies.  How the 179 deduction can help you save money And why you can expect an 8 - 14% increase in pricing  in Pest control products. 2:55 The Big Buyout 12:25 Econo...

Amazon, Uber, Netflix - are all well known disruptive innovators who completely changed "business as usual" in their field.  So who are the innovators in Pest Control and what are they doing?  That's what we're looking at in this episode from Raleigh NC at the CO2 Conference where some of the brightest minds got together to focus on Pest Control, Lawn Care and other Home Services Businesses.  :46...