ChargeForward With Chargebacks911

How can online businesses identify the right measures for tracking growth? The subscription business model continues to evolve and mature, but the recurring nature of SaaS revenue can make measuring success challenging. Identifying and tracking metrics isn’t always as simple as following traditional business metrics like revenue, expense, profit, and cash. Join us for this free live webinar as we...

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Kendall Kirkham on WTSP-TV’s Great Day Live.  Scammers will prey on anyone, anytime, and the pandemic has brought on new ways and reason for them to prey on innocent people. Monica Eaton-Cardone is the COO & co-founder of Chargebacks911. She joined GDL to warn viewers about a numbe...

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by The Hosts on WFLA. During the four-minute segment, Monica talked about the risk sources consumers face this year. There are new and different threats surfacing every day, and consumers need to stay sharp to thwart them. “The first rule in defense is to make sure you’re discerning,”...

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Jumio Trust is a two-way street: in a CNP environment, your customers must believe their information is safe and secure with you. At the same time, merchants must be able to trust that that the customer is legitimate. Is there an accurate way to verify customers’ real-world identity, and how much transactional author...

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Jane King on BoldTV. Monica sat in with host David Grasso, along with Joshua Philipp (Sr. Investigative Reporter, Epoch Times) and Pierre Debbas (Managing Partner, Romer Debbas). The four had a brief, but spirited discussion regarding Amazon, and whether the company could become a...

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & RevGuard. Ben Scrancher and Jarrod Wright from Chargebacks911® are joined by RevGuard’s Walter Long for a lively discussion that covers hot-button issues and optimization tactics related to chargeback management. You’ll learn insiders’ tricks for optimizing both your customer service and your chargeback management, a...

This episode is from an earlier interview with Gary Cardone the CEO at Chargebacks911. He was interviewed by Tedd Huff on The Tedd Huff Show. In this episode, Gary Cardone shares his journey through the losses, and triumphs in business as well as his personal life. He teaches us that by looking at problems as a blank canvas and the importance of creativity was a key to his success. Presentations b...

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Worldpay New regulations and initiatives have brought significant changes to the chargeback process and payments in general. To measure the impact of these changes, we polled a representative cross-section of online, multi-channel, and mobile commerce merchants. The Chargeback Field Report provides their perspective...

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. She was interviewed by Ryan McEndarfer on the PaymentsJournal Podcast. On this episode, Monica talks about the innovation of fraud and what merchants can do about it. In our conversation we cover topics such as: How fraud costs as a percentage of revenue has changed over the years What challenges in-hous...

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911.   Like Visa Claims Resolution, the Mastercard Dispute Resolution Initiative (MDRI) promises to make the chargeback dispute process faster, easier, and more accurate. And Mastercard has even more changes in the pipeline. Join industry thought-leaders and learn how Mastercard’s updates to their chargeback process will a...

This episode is from an earlier interview with Monica Eaton Cardone the COO at Chargebacks911. In this episode Monica discusses the problem of chargebacks and how to address them.  She was interviewed by Kevin Price on The Price of Business Show .

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & Sift Navigating Online Fraud in the Wake of Global Disruption In the face of COVID-19, consumer behaviors are becoming more erratic. New types of fraud are emerging, order volumes are in flux, and an increase of chargebacks is on the horizon. It’s critical that merchants stay current on these evolving fraud threats,...

This episode is from an earlier interview with Harlan Hutson the Director of Strategic Partnerships and Brands at Chargebacks911. He was interviewed by Ritesh Gupta from Airline Information about the impact that COVID-19 has had on chargebacks. Minimizing the impact of chargebacks is critical for airlines in the era of COVID-19. As merchants, #airlines have to be spot on with their stance consider...

How to Keep Businesses Healthy During the Pandemic The unique circumstances of the ongoing COVID-19/coronavirus pandemic are having a huge negative impact on the economy. Merchants are finding themselves deluged by order cancellations, refunds, inconsistent delivery…and worst of all, chargebacks. What business leaders do to protect their customers, their brands, and their businesses? Presentations...

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals. Considering filing a chargeback on some credit card purchases? There's no harm in that, right? Actually, unwarranted chargebacks cause more damage than you might imagine, and your actions could have severe consequences for everyone involved — including you! Luckily, there’s a better solu...

This episode is from an earlier interview with  Monica Eaton-Cardone  the COO at Chargebacks911. Global Risk Technologies CIO Monica Eaton-Cardone chats with ITSPmagazine’s Selena Templeton for the Diverse IT podcast about how Generation Z will naturally expand the presence of women in technology. This was part of  ITSP Magazine .

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals. Mastercard chargebacks are similar to chargebacks from other card networks, but there can be significant differences that can derail a case. This guide to understanding Mastercard's chargeback regulations can help merchants successfully prevent and dispute chargebacks stemming from Maste...

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 &  BlueSnap . Is it possible to balance front-end filters with friction-less customer transactions? Are chargeback protection and chargeback management the same thing? Merchants of all types should plan to join us for this interactive webinar with industry experts from Chargebacks911 & ClearSale. We’ll be taking your q...

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals. As an online merchant, your business depends on growing your customer base. But before you invest in market research, ad campaigns, promotions, affiliate partnerships, and other marketing, your first step should be calculating how much is reasonable to spend on acquiring each new buyer....

This episode is from an earlier interview with  Monica Eaton-Cardone  the COO at Chargebacks911. WSVA News Talk RadioWSVA News Talk Radio host, Mike Schikman, interviews Monica on women in business. What are the setbacks, hardships, and obstacles that women face in a world built by men, for men? This was part of  The Schikman Show .

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals. Since chargebacks are a consumer protection mechanism, it's difficult to image merchants have chargeback rights too. Are your rights being violated? Original Article  read by Georg Turner

This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911. Eaton-Cardone points out that most women are unaware of what is really involved in technology jobs. She mentions women don’t feel welcome, assuming the industry is filled with a bunch of geeks in front of computers. Fortunately, perception is not reality. This was part of Hot - with John Barnabas .

Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals. Chargeback mitigation plans are sets of best practices merchants can use to decrease their risk of losses due to chargebacks. These plans are designed to serve two functions proactively counter chargebacks and challenge illegitimate disputes. It sounds simple, but there s usually a lot g...

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 & ClearSale Is it possible to balance front-end filters with friction-less customer transactions? Are chargeback protection and chargeback management the same thing? Merchants of all types should plan to join us for this interactive webinar with industry experts from Chargebacks911 & ClearSale. We’ll be taking your que...

DESCRIPTION Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals. Chargeback solution providers come in all shapes and sizes, and they all promise to save you revenue... But can they guarantee an ROI What do they base their promise on? Are they fighting every illegitimate chargeback, or only the easy wins What should you look for in a charg...