Nathan Resnick

Caffeinated

Exploring all things customer service at Fortune 500s, venture backed startups, unicorns, and more.

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Autor

Nathan Resnick

Kategoria

Business

Strona podcastu

caffeinatedcx.com

Ostatni odcinek

3 sty 2024

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Odcinki

Befriend Your Customers with Cinthia Merlos | Caffeinated 005 09.05.2023

Hey! Back with another episode on Caffeinated, this time host Nathan Resnick was fortunate enough to be joined by Vexi's very own Cinthia Merlos, who let us know the in's and out's when it comes to running a credit card company... in Mexico. It' s a really interesting episode and I am so glad we managed to go through so much information, especially around customer service and how t...

Your passwords could soon be useless with Kevin Goldman | Caffeinated 004 26.04.2023

Could our passwords become useless in the next few years? Probably. Hey everyone, Caffeinated is back featuring host  Nathan Resnick . This week, we have a special guest joining us,  Kevin Goldman , the Chief Design Officer of  Trusona . Kevin is an expert in cybersecurity, innovation, and product marketing, and he's here to talk about one of the most pressing issues of our time: online securi...

Here's how to handle Customer Support With Elysha Ames | Caffeinated 003 26.04.2023

Episode 3 of Caffeinated talks all things digital with  Elysha Ames , the Head of Growth at  tilr , and host  Nathan Resnick . With the world becomes increasingly digital, online communication has become an essential bridge for businesses to connect with their customers. Elysha's experience from working in the early days of social media has given her a unique perspective on how to navigate the...

Neville Boston On Building Through Chaos | Caffeinated 002 09.04.2023

Excited to share our latest podcast episode featuring  Neville Boston , founder and CSO of  Reviver , a groundbreaking startup modernizing the automotive industry with digital license plates. In this episode, Neville joins our host  Nathan Resnick  to discuss his experience building Reviver through strategic partnerships, surviving recessions, navigating chaos, and his vision for the future of the...

AudiencePoint's Paul Shriner on growing an email software | Caffeinated 001 16.03.2023

It was a pleasure having Paul Shriner come on to the podcast to discuss everything around email, sales and the future of SaaS. If you didn't already know, Paul is the co founder of AudiencePoint, providing data and management for many professional clients. In this episode, we talk and discuss optimizing your emails to fit around your customers.

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