Built to Last

In this episode of the Built to Last show, I welcome Nathan Payne, an expert in the real estate investing space who has successfully transitioned from a real estate investor to a valued coach. We discuss Nathan’s decision to branch out into coaching while managing a successful wholesaling business. He candidly discusses his evolution and how an emphasis on community has been pivotal in his coachin...

Wonder what the difference is between branding and marketing? This interview between Megan and Mark Drager delves into personal development, entrepreneurship, and brand strategy. Mark shares his entrepreneurial journey since 2006, emphasizing the essential roles of branding and marketing in business success. Mark distinguishes between the two, noting that branding shapes perception while marketing...

For entrepreneurs, burnout and feeling like life is out of control is nothing new. Maybe you've tried different things and nothing has worked. The answer may be easier than you think. I had the pleasure of welcoming to the show, Dr. Tiffany Smith, an integrative and functional psychiatric nurse practitioner based in Las Vegas. She discusses the rising importance of mental health awareness, particu...

In this episode, I talk with Veronica Romney, an expert in identity marketing and branding. We discuss the nuances between personal and business brands, highlighting the importance of personal branding for diversifying ventures. Veronica shares her four-step identity marketing process—finding, validating, naming, and dressing the identity—using examples like the Smash Army. We emphasize that succe...

The episode features an enlightening conversation between the host and Sierra Lavallee, who has rapidly transformed from a freelancer into a dynamic entrepreneur over the past year. As the conversation unfolds, Sierra shares her experience of launching her agency in October 2023, reflecting on a chaotic yet exciting beginning. She was knowledgeable in social media but uncertain about her spec...

In this episode, I dive into five simple and free strategies that can transform your Facebook group into a money-making powerhouse. This approach is straightforward and doesn’t involve ads, webinars, or any convoluted marketing funnels—just real, actionable results that you can implement today. I want you to walk away with practical steps that yield quick wins.  I emphasize the importance of...

In this episode, we dive into part two of your pathway to achieving $500,000 in revenue, a must-listen for anyone committed to scaling their coaching or consulting businesses. If you haven't yet tuned into the previous episode, it’s highly recommended to do so, as I laid out the foundation and explored the first four essential components that pave the way to this ambitious financial goal. We kick...

Are you ready to uplevel to $500k? In this episode, we delve into a strategic pathway designed to elevate your business to 500K and beyond. I explore common frustrations that many online coaches and experts face, such as slower-than-anticipated growth, inconsistent profits, and unexpected issues with clients or team members. These challenges are universal, irrespective of the revenue level your bu...

Did you know clients decide to stay in or exit a program within the first 0 - 90 days of starting? That’s right! Clients aren’t waiting until the program is over or the contract is up…they are making their minds up during the onboarding process. In this episode, I discuss building a legacy business as a high-performing female entrepreneur while balancing family responsibilities. I highlight the im...

In this episode of Built to Last, we're diving into the soul of you and your business, with Jennifer Urezzio, a master intuitive and creator of Soul Language. We explore the importance of understanding personal energy and attracting the right clients for business success. The discussion covers how unconscious patterns from early life can influence group dynamics and lead to conflicts, emphasizing...

Reinventing your business doesn’t have to mean “burn it all down” and start all over. You can absolutely go through a season of reinvention while flying the plane in the air. Maybe you’ve been burning both ends of the candle for years and you’re finally tired enough to that you’ll make shifts and changes in how you’re operating inside of the business. The truth is, in order to remain relevant and...

In this episode, I chat with Adam Urbanski, a seasoned expert in coaching and online education. We delve into his flagship program, Rev Up Your Revenue Intensive (RRI), focusing on client selection and engagement. Adam highlights the program's structure, emphasizing implementation over mere education and introducing a gamified approach to motivate clients. We discuss the importance of upfront agre...

Patrick Francey, a 30-plus-year entrepreneur and co-founder of the Real Estate Investment Network (REIN), shares his extensive experience in real estate coaching and education. With a strong emphasis on empowering individuals to create their financial futures through informed property investments, Patrick’s approach has engaged over 200,000 students throughout his career. His educational philosoph...

Jasmine Womack returns to the show to discuss her expertise in client success, emphasizing the importance of supporting clients in achieving their goals, resulting in increased retention, renewals, and referrals. With a solid educational background in teaching and curriculum development, Jasmine has transitioned from being a middle school language arts teacher to the CEO and founder of the Impact...

In this episode, Kim, the "Communication Queen," returns to discuss her foray into the podcasting industry and the integral role that storytelling plays in connecting people and transforming lives. Kim shares her journey of balancing business and personal life, having recently had another child while also launching a podcast booking agency. This interplay between parenting and business serves as a...

Stuart Morris, a serial entrepreneur with experience in various industries, shares insights in a conversation about client success principles applicable across industries. With businesses in hospitality, training, and aviation, Stuart's deliberate focus on customer experience stands out. He emphasizes the cost-effectiveness of retaining clients over acquiring new ones and the power of referrals in...

The CEO of Vast Solutions Group, Kenner French, talks about the importance of focusing on customer service and leveraging referrals. He shares insights on automating the referral process, incentivizing referrals through gamification, and ensuring every team member is involved in bringing in new clients. Kenner highlights the significance of personalized client experiences and outlines plans to inv...

In this heartfelt and personal episode, I share the challenges and experiences my husband, Shawn, and I have faced in dealing with his multiple health issues over the years. From facing advanced stage cancer and a heart attack to blood clots and more, we have navigated through numerous medical traumas together. I delve into how I handle these situations, emphasizing faith and belief in God's heali...

In this engaging discussion, Nicholas Nick and I share our backgrounds in the education sector, drawing on our unique perspectives from working in coaching companies. Nicholas outlines his transition from the restaurant industry to becoming an event coordinator in education, stressing the foundational role of customer relationships and fair systems learned in restaurants. We move on to explore the...

Today's episode features a conversation between me and Michelle Dunk, a transformation and success coach. Michelle emphasizes the importance of family, faith, and personalized coaching programs that address healing, manifestation, and personal growth. We discuss the challenges of aligning beliefs with actions for success and the need for tailored support in coaching to drive meaningful results. Du...

Let's dive into the challenges faced by group program leaders/marketers when it comes to having clients become 'Lifers'. There's a shift towards prioritizing client retention as essential for long-term business sustainability amidst increasing competition from media outlets and social media algorithms. Also expanded upon is the significance of client retention in generating reliable monthly recurr...

In this episode, I delve into the importance of guiding clients through a program effectively, and discuss the three phases of onboarding - activate, acclimate, and accomplish - and highlight the crucial role onboarding plays in setting clients up for success. Emphasizing the need to support clients through a process that leads to tangible results, I stress the significance of the onboarding phase...

In today's episode, I shared my recent experiences with collecting client feedback and how crucial it is in enhancing the client experience and driving innovation. Gathering feedback from clients allows for insights into areas needing improvement, innovation, and value addition. It provides a window into potential innovations and improvements that can be made to programs, services, and overall cli...

This episode is about the importance of client success in coaching and online education. Megan explores the evolution of client success departments, emphasizing the key roles needed for driving client experience. Megan shares insights from her time as a Director of Client Success, highlighting challenges and the importance of data analysis and emotional intelligence in client relationships. Megan...

In this insightful episode, I get the opportunity to engage in a deep conversation with Katy Hoagland, a seasoned sales expert, on the crucial aspects of client success and fostering superior client experiences. Drawing from our shared history in coaching, we highlight the significance of integrity in selecting the right individuals for your programs to ensure successful outcomes. Transitioning in...