Bootstrappers For Entrepreneurs

Chris Clothier of REI Nation manages over a billion dollars in real estate assets with his turnkey model in 11 markets. In this episode we have a conversation with Chris about how he manages his scaling business while maintaining a winning culture. We discuss what it looks like to hold people accountable to tight processes and maintain quality controls to provide excellent customer service at ever...

Relationship Selling is a type of sales where the relationship goes beyond just one sale and helps companies get customers for life. Peter Hernandez, VP at Citizen Home Solutions, and the whole team excels at this skill. In this episode we will discuss how he has done this, trained his team to do it in their own style and why relationship selling is even more important in our social media driven e...

Sarah Durbin is known in the property management world as someone who can come into your PM company and really impact your bottom line. She is the ultimate change agent. In this episode we discuss change management with Sarah Durbin. What are the best practices, what are the pitfalls and what kinds of changes will really transform our businesses. Bootstrappers is powered by Anequim .

Sometimes we know our business has issues but we don't even know where to start on fixing them. On this episode of Bootstrappers we will speak with Deb Newell, proven consultant in the property management industry about how we can evaluate the health of our business and make steps to fix them. From high turnover to rolling out changes in the business we will cover the hardest management topics. It...

Second Nature went from start up to massive organization in just a few years. In this episode we talk to VP of Revenue, Andrew Smallwood about what accounts for Second Nature's massive expansion, and what smaller companies can learn from its growth. We cover leadership, training, meeting cadence, org chart build out and advice for working with private equity firms in this do not miss episode! Boot...

Pete Neubig built a Texas size property management company in a short period of time. His growth was explosive and he did the right things that made his business appealing to buyers. On this episode, we are going to talk to Pete about how he built his company to sell and what advice he has for those who are interested in doing the same. Bootstrappers is powered by Anequim .

Podcasting is intimate, it creates trust, as your listeners are in a bubble with you while listening or watching. The biggest reason to do podcasting is companionship, it is a longer form medium that builds a relationship. Another reason is that the call to action is very subtle and it is not as invasive as it is on different channels. Bootstrappers is powered by Anequim .

Processes and procedures are necessary for any business to be successful and scale. Paul Kankowski of House Match in Temecula, CA runs workshops on processes and procedures and in this show chats with us about best practices, how to avoid common pitfalls and the best organizational strategies for SOPs that eliminate the headaches and drama in a business. Bootstrappers is powered by Anequim .

Managing conflict is a big part of what managers do. It is not always easy to know how to handle situations between employees or complex issues with clients. On this episode we will walk through the essentials of managing conflict so you get the outcomes you are looking for. It is all on this episode of Bootstrappers. Bootstrappers is powered by Anequim .

How do you keep the ship going in the right direction if you are directing it day to day? In this episode we discuss how to keep culture on track as you get multiple layers of management, how to give your people a framework to be successful, including your company cadence and your organizational structure. We also discuss common mindsets that cause leaders to be stuck and how to move past them. Bo...

On this episode of Bootstrappers, we are going to discuss how we decided to quit our well paying corporate jobs and pulled the trigger to start our own businesses. From how to come up with a sound business idea, to how to pick yourself up after a massive public failure, we cover all the entrepreneurial risks, rewards and pitfalls. Bootstrappers is powered by Anequim

Did you know that there are a lot of new updates to the Fair Housing law in 2021? Paul Vojchehoske, legendary real estate educator, is going to walk us through what we need to know to stay compliant. We discuss what led to the Fair Housing changes, and what actions property managers need to take right now and in the future. Additionally, we know that the best way to avoid a Fair Housing violation...

On this episode we discussed the ins and outs of the Eviction Moratorium, where property managers can turn to have rent paid and what red tape to look out for. Additionally, we discuss how to collect for success. It is all on this episode of Bootstrappers! Bootstrappers is powered by Anequim

On this episode of Bootstrappers we are going to dig into imposter syndrome which is the overwhelming feeling of self-doubt and feeling like a fraud. Interestingly this feeling disproportionately impacts high-achievers. Executive Coach Nicole Winkler of LYF Coaching and Development joins us to talk about the causes of imposter syndrome and the best ways to combat it. Gwenn also tells us about her...

On this episode of Bootstrappers, we speak with Marck de Lautour about how he has re-envisioned the property management game. We talk to him about his out-of-the-box ideal client, and how it eliminates the common headaches in the industry. We also discuss how to elevate our leadership style so we have the life we truly want. You won't want to miss this truly inspiring episode! Bootstrappers Show i...

In this episode, we walk through the top three mistakes property management companies make with their accounting system that cost them money. We talk about how to solve these common issues with real world examples and solutions you can put into place right away. Why reinvent the accounting wheel when the best practices are already in place in the industry? The solutions we discuss are guaranteed t...

In this episode of Bootstrappers we discuss common issues with after hours maintenance and how to solve them so you and your team can get your lives back. This episode goes over how to avoid burnout, how to not be held hostage by your maintenance staff and have a winning, 5 star review worthy, 24/7 service without all the headaches of being on call constantly. Don't miss this episode. Bootstrapper...

This is the third episode in a series where we discuss best practices for managing remote teams. Jeremy and Gwenn talk about the best technology for ensuring that passwords and private information is kept safe. We then dig into the best practices for onboarding new remote employees and how critical a good experience is for the success of a new employee. We also discuss the biggest mistakes manager...

What are the rules of engagement you set for your clients and tenants? In this episode we discuss common rules in the industry and also the deeper questions about what kind of company you want to run, what your rules say about the service you offer and understanding your value. It is all on this do-not-miss episode of Bootstrappers. Bootstrappers is powered by Anequim .  

Many businesses learned how to operate virtually last year due to COVID-19. In this episode we discuss how to take operating remotely to the next level so you get full engagement, productivity and buy-in from your team. We talk about how to build trust, what kind of meetings are effective, best ways to train, managing KPIs, and qualitative measurements. We also discuss common pitfalls and how some...

What does it take to move up as a remote professional and what are the best management techniques for managing remote employees? We break it down on this episode of Bootstrappers. Gwenn sits down with a successful remote professional, Vicente Garcia, who knows first hand what skills are needed to be a remote professional and manage remote teams because he plays both roles. We'll talk to him about...

One question we get asked a lot is how should property management companies structure their organizations. We hear so much about "right person, right seat" but do we have the right seats to begin with? In this episode we will have a conversation with Brad Larsen, about the different organizational structures we have used. We will explore what problems we faced, what structure we settled on and why...

If you're a parent and an entrepreneur, you know that managing your time and separating "family time" can be overwhelming. Fortunately it is not impossible, and on this episode of Bootstrappers, the Aspens will give out their secret sauce to grow a successful business and prepare two independent kids for success. Bootstrappers Show is powered by Anequim.

In this episode we discuss the importance of estate planning and why it is crucial for your loved ones. Why you should not die without a will and the right way to do it even if you find it uncomfortable. Make sure you don't lead to more stress for those you left behind, set up a real plan with our special guest James D. Saintvil. Bootstrappers is powered by Anequim .  

We explore the ins and outs of bringing maintenance in-house on this episode. How do you keep people safe? What KPIs should you measure for maintenance? What workflows are best? How do you manage maintenance professionals? Should you buy fleet vehicles? Does it make money? Get the answers to these questions and more on this episode. Boostrappers Show is powered by Anequim .