Carlota Rodben
Beyond Luxury
Beyond Luxury is a compass for where desire is moving and how the industry navigates what comes next. As luxury shifts from pure creation to relentless optimization, this podcast challenges what is gained, what is lost, and what must be reinvented. Through unfiltered conversations with the minds shaping luxury’s future, we open what’s usually hidden: the talent crisis, storytelling under pressure, business models in transition, the tech reshaping authorship, and the cultural forces redefining desire, identity, and belonging. Raw insights from behind closed doors. Hosted by Carlota Rodben
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#28 Generative AI Masterclass: The Creative's Guide to Human-Machine Collaboration | David Klingbeil 05.02.2025 23:31
In this episode, we dive into the exciting world of AI and its transformative potential for the luxury industry with David Klingbeil. AI and the Luxury Industry • AI has been around for decades, but its recent surge in power and accessibility now allows luxury brands to leverage it at scale. • Luxury executives are no longer questioning whether AI is important, but rather how to apply it mean...
#27 Artificial Intelligence in Luxury: Enhancing Creativity, Not Replacing It | David Klingbeil 29.01.2025 35:58
In this episode, we dive into the exciting world of AI and its transformative potential for the luxury industry with David Klingbeil , founder of Submarine AI. We explore how AI is not just about data but about unlocking powerful insights that drive creativity and strategic decision-making. David shares his vision of AI as a tool to enhance—not replace—human creativity, showing how it help...
#26 The Sales Masterclass No One Teaches: The Empathy Playbook From Luxury's Top CX Strategist | Christophe Caïs 22.01.2025 25:37
In this episode, we dive into the ever-evolving world of luxury retail with Christophe Caïs , CEO of CXG , a leading consulting firm specializing in customer experience. Signature Experience Luxury purchases are more emotionally driven than other purchases. Emotional intention is key to creating memorable experiences that leave lasting impressions. Employee satisfaction results from effective...
#25 CX Legend: The Skill That Separates Good Salespeople From Great Ones (It's Not What You Think) | Christophe Caïs 15.01.2025 30:07
In this episode, we dive into the ever-evolving world of luxury retail with Christophe Caïs , CEO of CXG , a leading consulting firm specializing in customer experience. Christophe emphasizes the critical role of emotional intention in crafting a signature experience. He explains that luxury, particularly in the context of selling luxury products, deeply engages emotions. While every purchase is i...
#24 Digital Product Passports: The 2027 Regulation Deadline Luxury Can't Lobby Its Way Out Of | Natasha Frank, Pierre-Nicolas Hurstel & Jake Gajdamowicz 15.08.2024 40:37
Join us to explore the transformative power of digital product passports and connected items with insights from Natasha Frank CEO of Eon, Pierre-Nicolas Hurstel CEO of Arianee, and Jake Gajdamowicz CEO of Uniqly. They share their unique journeys and how their expertise is driving the integration of intelligence into products, enhancing value and traceability in the luxury market. We'll uncover the...
#23 Heading Global Luxury at Snap: Turning Snap Into Fashion's Most Powerful AR Fitting Room | Geoffrey Perez 25.07.2024 42:31
Join us to explore the captivating world of augmented reality and luxury branding with Geoffrey Perez, Global Head of Luxury at Snap. He shares his compelling career journey, from media agencies, to Yahoo, to his current role, and how his love for fashion and cutting-edge technology seamlessly brought him to Snap. We'll uncover the evolution of digital formats, from vertical videos to immersive AR...
#22 L'Oréal Luxe Tech Leader: The Death of Exclusive Luxury and the Rise of Self-Expression | Delphine Tour Helin 18.07.2024 49:16
Delphine Tour Helin, Global Beauty Tech Director for YSL Beauty, discusses the future of luxury brand experiences and the innovative intersection between technology and customer engagement. She shares her journey in the luxury industry and how YSL is reshaping luxury beauty experiences. Delphine highlights the importance of creating memorable experiences and the role of technology in enhancing the...
#21 Next-Gen AI Creation: Why the Future of Visual Content Runs on Code and Conviction | Massimo Moretti 09.07.2024 46:58
Join us as we welcome Massimo Moretti, an innovative leader in the luxury and technology industries. Massimo's journey highlights the transformative power of generative AI in producing high-quality content more efficiently and the crucial role of blockchain-powered digital passports in ensuring transparency and authenticity in luxury, especially in the second-hand market. Massimo discusses the pot...
#20 HURS Founder: The Ex-Hearst, Ex-Net-A-Porter Exec Rewriting Women's Media From Scratch | Bonnie Langedijk 25.06.2024 43:46
Join us as we welcome Bonnie Langedijk, the visionary founder of HURS, a groundbreaking platform combining stylish aesthetics with impactful content. Raised in Amsterdam by parents in advertising, Bonnie's creative journey led her from creating her first magazine at age 8 to significant roles at Hearst Magazines and Net-A-Porter in London. Bonnie shares her mission to expand representation in wome...
#19 Top Digital Collector: The Man Behind the $6.6M Purchase That Shocked the Art World | Pablo Rodriguez-Fraile 13.06.2024 41:45
Join us as we welcome Pablo Rodriguez-Fraile, Founder and Chairman of Aorist, and a leading patron of the digital arts, to discuss the transformative journey from traditional to digital art. In this episode, Pablo shares his insights on the burgeoning digital art ecosystem and the pivotal role of collectors in fostering emerging artists. He emphasizes the significance of connecting digital artists...
#18 Ex-Meta Creative Director & Strategist: The Virtual Influencers That Will Replace Your Favorite Creatives | Omar Karim 28.05.2024 51:19
Join us as we welcome Omar Karim, an innovator in AI and virtual influencers, to discuss the profound evolution of the luxury industry. In this episode, we explore the impact of virtual influencers and AI on luxury marketing. Omar's journey led to the creation of Egorhythm, the first AI-powered DJ virtual influencer, achieving unexpected success and sparking a conversation about the role and ethic...
#17 HNWI Whisperer: Decades of Research on the Ultra-Wealthy Reveal What's Coming | Milton Pedraza 16.05.2024 46:31
Join us as we welcome Milton Pedraza, CEO of the Luxury Institute, to discuss the profound evolution of the luxury industry. In this episode we explore the pivotal shift in power from brands to customers, highlighting the necessity of giving a voice to high net worth, ultra high net worth, and aspirational clients. We delve into the transformation of e-commerce in luxury, alongside the resurgence...
#16 Digital Frontier is Female: Why the Boys' Club of AI & Web3 Met Its Match | Lauren Ingram 09.05.2024 35:01
Join us for an inspiring and transformative journey into the heart of Web3 with the pioneering force of the Women of Web3 movement, Lauren Ingram. Dive into a world where the digital frontier is reshaped by the voices and vision of women, breaking through the barriers of a traditionally male-dominated industry. Explore the potential of blockchain to combat the deceptive shadows of deepfakes, the i...
#15 Elite Trip Curator: The Man Billionaires Call When Money Isn't the Point | Jack Ezon 24.04.2024 44:24
Join us for a fascinating exploration into the world of luxury hospitality and retail with Jack S. Ezon, founder and Managing Partner at Embark Beyond. This episode delves into how luxury is being redefined from traditional lavish services to emotionally resonant experiences. We'll journey from the historic charm of New York's Carlisle Hotel to the meticulous service of Italy's Villa Passalacqua,...
#14 Positive Luxury: Why Gen Z Will Kill Luxury As We Know It (And What Replaces It) | Diana Verde Nieto 16.04.2024 43:33
Join us in this compelling episode with Diana Verdes Nieto as we explore the transformative world of luxury through the lens of sustainability and the influential impact of Generation Z. Diana, an industry pioneer with an impressive 25-year legacy, shares her extensive knowledge gained from her work with WWF, the founding of Positive Luxury, author of Reimagining Luxury: Building a Sustainable Fut...
#13 Future of Content: Proving Community Is the Most Strategic Campaign | Ashumi Sanghvi 09.04.2024 43:24
Join us as we sit down with Ashumi Sanghvi, the visionary behind MAD Global and Future+, to explore her 15-year journey at the intersection of luxury, media, and technology. Ashumi shares her insights on the evolution from print to digital, the impact of new technologies on brand engagement, content creation, and the future of luxury. Her extensive experience and roles across various influential p...
#12 LVMH AI Award Winner: Building Luxury's AI-Powered Hyper-Personalization at Scale | Michel Tjoeng 01.04.2024 31:01
Dive into the future of luxury branding with Michel Tjoeng, Co-Founder of ChatLabs and winner of the LVMH 2023 AI Prize. Michel is a trailblazer in digital marketing and AI technology. His journey from the early days of e-commerce to leading innovative projects at De Beers sets the stage for his groundbreaking work at ChatLabs. Discover how ChatLabs is transforming the digital customer experience...
#11 AI Supply Chain Optimization Expert: He's Making Machines Design Systems that Humans Can't Imagine | Ahmed Zaidi 07.02.2024 53:24
Join this enlightening episode where Ahmed Zaidi bridges the worlds of fashion, artificial intelligence (AI), and sustainability within the luxury sector. With a solid foundation in computer science and a fervent passion for fashion, Ahmed delves into AI's transformative role in luxury fashion. He traces AI's evolution from rule-based systems to the complexities of deep learning, illustrating its...
#10 Heritage Hotelier: He's Turning Forgotten Castles Into the World's Most Coveted Stays | Michael Goldin 31.01.2024 51:07
Join us on an enlightening conversation with Michael Goldin, founder of Storied Collection, as he reimagines the future of luxury travel by looking at the past. Goldin highlights the essential role of human connection, identity, and belonging in elevating travel experiences. He reveals how historic accommodations offer more than a stay. They're portals to immersive, authentic experiences. Goldin s...
#9 Travel Tech Visionary: Why Your Next Luxury Trip Will Be Booked by AI and Lived in VR | Michael Ros 24.01.2024 48:48
Join us to discuss the future of luxury travel and hospitality and the impact of technology on the industry with Michael Ross, a thought leader in the travel and hospitality sector. Michael shares insights on hyper-personalization, the role of blockchain in hotel booking, and the importance of sustainability in luxury experiences. He also explores the power of community in hospitality and the pote...
#8 Circular Economy Strategist: The Inconvenient Truth about Sustainability Luxury Brands Can't Ignore Anymore | Dr. Jinju Heo 17.01.2024 52:24
Join us in a fascinating exploration with Dr. Jinju Heo as we delve into the transformative roles of innovation, technology, and sustainable practices within the luxury industry. This episode provides an in-depth look at the emerging trends and necessary shifts in luxury. Discover how luxury brands are encouraged to develop new business models and create renewable raw materials. These steps increa...
#7 Luxury Top Voice: The Narrative Secrets Behind the World's Most Desired Brands | Daniel Langer 10.01.2024 54:56
Dive into the essence of luxury's future with Daniel Langer. In this episode, we unpack the evolution of the luxury industry and the art of creating value for customers. Daniel emphasizes the importance of adapting to changing consumer expectations and the power of compelling storytelling in branding. He also discusses the crucial role of digital platforms in brand-customer connections and conclud...
#6 Innovation Architect: The Man Teaching Luxury Brands to Merge Human and Machine | Matt Maher 13.12.2023 46:24
Join us in this conversation as we discuss the future of luxury through the lens of technology with futurist Matt Maher. He shares breakthroughs made possible by a futurist mindset, such as focusing on specific transformative technologies like artificial intelligence, augmented reality, and the evolving internet. Matt also emphasizes the importance of understanding human behavior and acceptance wh...
#5 Cyber Warfare Strategist: He Simulates Attacks So You Don't Have to Live Them | Guy-Philippe Goldstein 05.12.2023 48:58
Join us for a thrilling ride with Guy-Philippe Goldstein as we dive into the risky world of luxury and cyber power. Guy-Philippe Goldstein discusses the future of luxury and its intersection with cyberwarfare, defense strategies, and simulation games. In this episode, we highlight the relevance of cyber security in the luxury industry, as it is a target for cyber attacks due to its economic weight...
#3 Luxury's Data Whisperer: The Secret to Giving Companies a GPS for Success | Jonathan Sibon 05.12.2023 1:06:32
Get ready to have your understanding of luxury revolutionized with our guest, Jonathan Siboni. Data now guides luxury brands, helping them predict upcoming trends and openings in the market, making an impact, particularly in the beauty sector of the fashion industry. Our special guest underlines the value of a personal touch and originality in this industry and how technology can enhance these asp...
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