Best Seller Podcast

Matthew Paese, author of Leaders Ready Now: Accelerating Growth in a Faster World, talks about how leadership isn’t a specific set of skills that can be found in one place. Leadership is about individuals who fit with your culture and supply the organization with what it needs, not about who is the loudest or has more pizzazz. Paese encourages c-suite leaders to look for leaders in non-traditional...

Jill Griffin, author of Earn Your Seat on a Corporate Board – 7 Actions to Build Your Career, Elevate Your Leadership and Expand Your Influence, talks about how to get on corporate boards, testing one’s readiness and the importance of having more women serve on corporate boards. Griffin says that being on a corporate board may give someone an ‘elite status’ — as they have to be appointed. They mus...

Steve Napolitan, author of Capture Clients and Close Deals: A Simple Way to Gain Clients without Convincing or Chasing, talks about the process of making a human connection with clients, rather than just trying to make a sale or push them into a product or service they may or may not want. He argues that the sales process is very simple — find your perfect client, ask them what they want and then...

Mitch Axelrod, author of The New Game of Selling: Attract, Convert, and Keep More Customers and Multiply Profits, talks about the old game versus the new game of sales. Being in business for more than 30 years, Mitch talks about the old sales strategies being all about manipulation, convincing, and closing the sale. The new approach is about doing what’s right for the customer and the company. He...

Angela Preston is the author of Opening Doors, a book about opportunity and the chance for a new beginning behind every door. Preston based the book on personal experiences growing up in Liverpool, in the U.K., and “never settling for circumstances.” She attributes her success in the financial industry, and now as a motivational speaker, to not having room for failure. To her, there’s no such thin...

Dan Negroni, author of Chasing Relevance: 6 Steps to Understand, Engage, and Maximize the Next Generation of Leaders in the Workplace, wants to close the gap that currently exists between millennials and other generations, particularly in the workplace. He argues that the first step in closing the gap is by referring to millennials as the “next generation of leaders” and for each generation to rid...

Randall Jones’s book, Show Me: Celebrities, Business Tycoons, Rock Stars, Journalists, Humanitarians, Attack Bunnies, and More, is a collection of interviews and real-life stories from a wide variety of people – from famous musicians like Pat Benatar, to Erin Brockovich, to soap star, Kassie DePaiva. Jones, a columnist for the Naples Daily News, wanted to know what made people successful, how they...

Mindy Gibbins-Klein is the author of The Thoughtful Leader: How to use your head and your heart to inspire others and says the book’s main message is that ‘thought leadership’ isn’t really ‘thoughtful’ unless the content being created is of value to readers. She defines thoughtful leadership as “the type of leadership that’s disruptive in content, stuff that makes heads turn.” Thoughtful leadershi...

Author of Moving Mountains: Discover the Mountain in You, Julie Miles Lewis wants business leaders or people transitioning from one career to the next to change their perspective and find the ‘mountain within.’ By that, she means seeing obstacles, not as obstacles, but as opportunities to “reach higher perspectives and a new outlook on life.” Lewis recognizes that for people in transition this can...

Doug Sandler, author of Nice Guys Finish First: Winning Customers for Life by Winning Relationships That Last, defines ‘nice’ as “genuine, trustworthy, upstanding with the answers you give, give to clients as much as you give in return. Basically, doing the right thing when nobody’s watching.” He also talks about how people need to go back to the basics of customer and employee service. With the a...

Brigham Dickinson, author of Pattern for Excellence: Engage Your Team to WOW More Customers, talks about what the ‘pattern of excellence’ is all about: being the best, taking your job seriously and showing people how to provide a great service to someone else. Dickinson recalls that writing the book came as “an accident,” after losing his marketing software business in the downturn economy of 2008...

Erika Andersen is the author of Be Bad First: Get Good at Things Fast to Stay Ready for the Future and talks about the key skill everyone should acquire: learn things quickly. She says, “In order to succeed at something, you’ll be bad at it first.” Andersen argues that people are normally bad at learning new things because learning new skills requires them to put themselves in a vulnerable positio...

Jess Todtfeld, author of Media Secrets: A Media Training Crash Course, talks about the importance of having c-suite leaders properly media trained – not just for television, but for print, internet,and digital as well. In today’s media world where anyone can do a Facebook Live interview, the digital footprint is almost instantaneous and not having the right media skills, Todtfeld says, is a mistak...

Michael Solomon, author of, Marketers, Tear Down These Walls!: Liberating the Post-Modern Consumer, wrote the book because he is fascinated by the everyday activities of people when looking at how people are defining themselves as, who they are, how they interact with others – all relating to the consumption, and choices, they make. He says that the categories that marketers used to define and lab...

Diane DiResta, author of Knockout Presentations: How to Deliver Your Message with Power, Punch and Pizzazz lives by the “gifted speakers are born, but effective speakers are made” adage. DiResta believes that adding “speaker” to a business executive’s repertoire gives them a competitive advantage and a much needed skill in today’s business world. From entry-level to the c-suite, everyone should de...

Donna Cutting’s book, 501 Ways to Roll Out the Red Carpet For Your Customer: Easy to Implement Ideas to Inspire Loyalty, Get New Customers and Make Lasting Impressions, tackles the world of customer service and rolling out the red carpet for all customers. Cutting states that employees need to be armed with all the proper tools in order to provide excellent customer service. When employees don’t h...

Joy Marsden, author of Keep Stepping! Essential Ways to Lead Yourself and Others Through Challenge and Change, talks about why people need to constantly move forward after challenges in order to achieve their goals. She states how a person’s initial response to a crisis is to stop or stand still but stresses that “If you want to achieve, you have to move.” In order to achieve more, one must shred...

Yitzchok Saftlas, author of So, What’s the Bottomline?: 76 Proven Marketing Tips and Techniques for Building your Business and Personal Brand, takes an approach to marketing showcased in short, easy-to-read chapters that are conversational and include action steps at the end of every chapter. The book gives a human approach to some of the most common business challenges companies face on a regular...

Jason Forrest, author of Leadership Sales Coaching: Transforming from Manager to Coach, compares sales professionals to athletes in the sense that they want to be coached like an athlete, rather than managed like an employee. He also highlights the difference between being a manager and being a coach, stating that a manager makes peoples’ lives easier, while coaches make people better. Forrest is...

In his book, Be Your Customer’s Hero: Real World Tips and Techniques for the Service Front Lines, Adam Toporek wanted to take a conversational approach to customer service that could be digested as a reference book, aimed at front line employees. Toporek states that front line employees – those who work directly with customers, whether via phone, email, or face-to-face, tend to skew younger and do...

Charlotte Jacobs sits down with host Camilla Webster to discuss her book Jonas Salk: A Life and why she chose to take on this American hero in medicine. Jacobs brings to light what influenced the choices Salk made throughout his life as he went through his journey to save lives. Most known for creating the polio vaccine, Salk also co-developed the first influenza vaccine, started the Salk Institut...

Billee Howard’s book, WE-Commerce: How to Create, Collaborate and Succeed in the Sharing Economy, highlights a world in which culture and commerce collide in ways that are considered unprecedented and an economy driven by entrepreneurialism and creativity. Howard talks about how the sharing economy ushered a variety of micro-economies that enable people to come together and experience luxuries the...

Drew Neisser, author of The CMOs Periodic Table: A Renegade’s Guide to Marketing, takes an interesting approach to marketing by merging science and the periodic table with principles of marketing. He also stresses how no marketing solution is one element, but many. Neisser also lists the three most essential traits for a marketing renegade to possess: • Non-linear thinker • Allow serendipity to ha...

Carey Lohrenz, author of Fearless Leadership: High-Performance Lessons from the Flight Deck, was one of the first women to fly fighter jets on and off aircraft carriers for the U.S. Navy. Her book was inspired by her experiences on the flight deck, working with a team full of high performers in volatile conditions where situations are ever-changing and how all of these factors helped to shape how...

Greg Williams, author of Body Language: Secrets to Win More Negotiations, talks about the importance of being able to read body language correctly and how people can understand what occurs when someone uses their body in certain ways through a number of situations, especially during the negotiation process. Williams’ tag line is, “We are always negotiating” and learning the nuances of a negotiatio...