Ask the CIO

GSA marks key milestone in schedules modernization effort 05.02.2024 43:26 ↓

Mike Shepherd, the director of the catalog management office at GSA, said the next step for the catalog modernization effort is to bring in service contractors. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

US Mint facing its future without copper wires 11.12.2023 44:16 ↓

Jason Mervyn, a lead IT specialist for the US Mint at West Point, said the agency is figuring out how back end operational technology systems can continue to run without legacy telecommunications technology. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

DHS’ move to agile development to buoy customer experience too 06.11.2023 43:07 ↓

Eric Hysen, the DHS chief information officer, and Dana Chisnell, the director of CX, are expanding their priorities areas to include more customer and employee experience goals as outlined in a new IT strategic plan. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .