ARC360 Podcast

On this episode of the ARC360 podcast we catch up with Aidan McCarron, managing director at AutoTech Group who tells us about the group’s evolution; how the business is putting people first; and how 2020 has provided challenge and opportunity in equal measure. He also talks about how cleaning trucks was his first foray into the sector; the increasing challenges posed by vehicle crime; and how shar...

The webinar will explore what short-term implications lockdown 2.0 and other regional restrictions are having across the sector; discuss the wider challenges, and opportunities, that it may present in the near term; and look further ahead to 2021 to understand exactly how the industry might look. And, of course, continue to take a gauge of outlooks from across the industry. Panellists: Michael Gol...

This week’s podcast sees us chat with Paul Cunningham, commercial director at Fix Auto Dagenham who, in his usual light-hearted manner, explains how a motorbike injury was the catalyst behind his career journey which has seen him work his way from shopfloor to boardroom - along the way becoming the first Fix Auto UK franchisee. He talks with great pride at how the determined and committed culture...

Series 2, Episode 5 of the ARC360 webinar carries the theme 'creating a sustainable future’ and discusses just how much has changed/continues to change across the sector and from three very different perspectives. We look at what taking a 'step back' has meant and unravel the how, what and why of the sector moving ahead. This week's panellists: Richard Ketley, head of network, Innovation Group Stu...

This week, we catch up with Jon Parker, business development director at Pennings, who reveals the workings and ethos behind the groups’ continued success; discusses why apprentices are essential; shares his ideas around ADAS recalibration being the ‘new MOT’; and explains the perils of Murphy’s law. Riding a bike, racing Lewis Hamilton and Tesla also all get a mention too. Enjoy.

Series 2, Episode 4 of the ARC360 webinar sees us catch up with three more key industry personalities to discuss current market conditions; delve further into the evolution of the industry; explore the opportunities amongst all the challenges; and discuss what might lie ahead in Q4 and beyond. Featuring:    Paul Cunningham, commercial director, Fix Auto Dagenham   Kelvyn Waugh, managing director,...

This week we have the pleasure of talking to Milton Keynes’ based trainer, Rob Ward of IMI accredited RWC Training Centre to mark his three decades within the vehicle repair sector.

ARC360: back to normality? ARC360's bi-weekly webinar catch-up on how the automotive incident repair industry is finding its feet in the 'new norm'. This webinar sees us catch up on the latest from across the sector including current trends; how the new restrictions may impact; and a look at how the market continues to evolve. We’ll explore the hot topics, once again resurfacing across the sector...

On this week’s ARC360 podcast we catch up with multi-Fix Auto UK site owner Sam Smith who provides a thoroughly entertaining insight into his journey from car-washing teenager to travel industry computer-programming expert through to now heading up the successful family business. Sam discusses why simplicity is the key; shares his thoughts on why ‘busy’ might not mean good; and highlights how ‘pro...

This week we catch up with three very different vehicle repair entities to explore business developments and what the future has in store. ARC360: back to normality? The repairers' perspective Sam Smith, director, Fix Auto  Frixos Charalambous, managing director, Exan  Jordan Fisher, managing director, Axiom UK

We catch up with head of network at Innovation Group, Richard Ketley to find out more about his working life; how things have changed in the past few months; and what the future might hold. ARC360 podcast is brought to you in association with corporate partners: BASF, BMS, Copart, EMACS, Entegral, Enterprise Rent-a-Car, Nationwide Vehicle Recovery Assistance, S&G Response, Sherwin Williams and CAP...

Having taken a break for August, we get straight back to business in our bid to track the evolution of the sector. How does the industry currently look from three very different perspectives? What has happened during our break? And what are your thoughts on the current status quo? Recorded 2 September 2020, this week we catch-up with: Mike Partridge, paint and body business manager, Volkswagen Gro...

We catch up with freelance health, safety, environmental and people specialist, Julie Eley to discuss the 'human side' of getting back to business.

We catch up with Bob Linwood, CEO of AutoRaise to find out more about the charity; discuss the impact of the pandemic; get the lowdown on trailblazers; and gain an exclusive insight into the 'stepping up' campaign.

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded 29 July 2020, this week we catch-up with: Phill Blowers, commercial director, Indasa Abrasives (UK) Ltd Peter Cox, european motor claims procurement manager, QBE Dave Sargeant, managing director, Gemini Accident Repair Centres and chairman of AutoRaise

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded 22 July 2020, this week we catch-up with: Rick Kerry, director, Ipswich Accident Repair Centre Richard Steer, CEO, Steer Automotive Group Ltd Chris Weeks, executive director, NBRA

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded 15 July 2020, this week we catch-up with: Andy Lawlor, business development director, Motofix Accident Repair Centres Jane Pocock, managing director – UK & Ireland, Copart Inc Dave Thompson, director of claims, Tesco Underwriting  

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded 8 July 2020, ARC360 goes 'international' by catching up with Sean Carey, president, SCG Management Consultants LLC and Ian Thompson, group chief claims officer, Zurich Insurance.

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded 24 June 2020, this week we catch up with: Keith Malik, senior director – global sales, Sherwin-Williams Wayne Mason-Drust, managing director, Accident Express Group Sue Whyte, managing director, Action 365 Ltd  

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded 17 June 2020, this week we catch up with: Neil Atherton, sales & marketing director, Autoglass/Belron UK Ltd Richard Thorogood, owner Partner & Group Director, Rainbow Bodyshop Group David Vella, business development director, GT Motive  

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded 10 June 2020, this week we catch up with:  Dean Lander, head of repair sector services, Thatcham Research Louise Woolacott, managing director, Fix Auto Mid Devon Paul Llewellyn, head of motor claims, Ageas

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded on 3 June 2020, this week we catch up with: Trevor Webb, claims director, Sabre Insurance Mark Turner, CCO, WNS Assistance Chris Weeks, executive director, NBRA

ARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic. Recorded on 27 May 2020, this week we catch up with:  Olly Chambers, director of sales & operations, Entegral Gary De Groot, business development director, Innovation Group Jon Parker, business development director, Pennings