No Vacancy Live!

Glenn chats with Ron Swidler, Principal, Branding with the Getty's Group to discuss the critical nature of branding within the hotel industry. This is an amazing and insightful discussion you are sure to love! But first, Dave and Glenn discuss what will happen to the hotel industry under a Trump Administration. Will promised tariffs from China goods affect American companies importing products? Wh...

Glenn chats with Vince Lentini, SVP of Marketing with Affinity Gaming. They specialize in regional casinos and are becoming a major force around the country. Today, they talk about the state of casino gaming, how its changing and what is it that guests are interested in experiencing. The company is also betting heavily on e-gaming tournaments. They've started competitive skill-based video game tou...

Glenn chats with Marco Roca, EVP Hotel Development with Hard Rock Int'l. They talk about the state of the brand, what makes the Hard Rock brand resonate with customers, how it's expanding throughout the world, and lot's more. First, Glenn chats with Johnathan Albano, who is not only the CEO Of Lodging Metrics, but also hosts the Lodging Leaders podcast. Perhaps you heard Glenn on that show? They s...

Go behind the scenes with The Refinishing Touch's president and CEO Mario Insenga. With nearly 40 years in the business, TRT has become experts in myriad disciplines and this show reveals them all. Hosted by hotel industry expert Glenn Haussman, the show focuses on the myriad ways TRT can save you money while accentuating your hotels' room and public space products. These guys do so much more than...

Glenn chats with AAHOA Chairman Bruce Patel and Chip Rogers, AAHOA's President & CEO. With nearly 16,000 members representing nearly half the hotels in this county, this association is a massive force both in the industry and on Capitol Hill. But it wasn't always that way. AAHOA stands for the Asian American Hotel Owners Association and we discuss how a small group of Indian immigrants faced unrel...

Glenn gets Milton Segarra to open up about the problem facing Puerto Rico. As President and CEO, Meet Puerto Rico, he is tasked with boosting the profile of the meetings and conventions business. But he has more challenges than any of us could imagine. They get right into discussing the island's financial crisis, zika, and other issues affecting this great destination. BUT, there is good news, and...

Glenn is fortunate enough to speak with David Kong, president & CEO of Best Western Hotels & Resorts. They speak about the massive change Best Western has underwent under Kong's leadership and all about their new brands under the SureStay banner. It's a huge departure for this stalwart company. We explain how. But first, Glenn speaks with producer Jeff Polly, of endpoint Multimedia . They speak ab...

Glenn gets to speak with Raj Trivedi, EVP and Chief Development Officer, and John Cantele, EVP and COO with La Quinta. They talk about the state of the brand, how a company can have just a single brand in a 'bigger is better' environment and what's new at this company. Then Glenn is at the Lodging Conference and chats with Bruce Ford, SVP Business Development. They discuss smart selling techniques...

Sacré bleu! Glenn is all alone this week and while it is very sad for him to be left to his lonesomeness, he has plenty to say. He shares his networking tips and shares his funny tips on how to maximize the cocktail party experience. Then Glenn speaks with Rick Colling, Vice President of Brand Performance Support for the All-Suites category at Hilton Worldwide. They talk about Embassy Suites, Home...

The time for amenity dispensers is now. A major societal shift and technological advancement is combining to make this a solution something guests demand, and they happen to be at a price point owners love. The switch to Amenity fixtures is almost inevitable, as waste and sustainability have become a global epidemic. Learn it works in this sponsored discussion on the ins and out of amenity fixture...

Dave Eisen is back. As Editor-In-Chief of Hotel Management, he has the scoop on Red Lion Hotels Corp. buying Vantage Hospitality.  He dishes on that topic with Glenn, then they discuss topics such as why the hotel business is infatuated with Airbnb, cool industry conferences, a data download and more. Then Glenn finds out what it's like booking the acts for the massive Life Is Beautiful festival w...

We start the show by dishing on some horrible things people do up in the air. Both Glenn and producer Jeff Polly share what they think are abhorrent and weird behaviors while traveling on airplanes. Then we explore the world of Cannabis tourism and its effect on Colorado.  Rather than sensational, it can be educational; and one company is transforming how cannabis culture is perceived. Through the...

This week we introduce you to chef Chip English, of Creative Catering Concepts and industry personality. He's the punk rock chef that's got plenty to say about TV food shows, Caribbean food, and what it really takes to be a chef.   William Shatner on Iron Chef: http://www.vudu.com/movies/#!overview/490670/Iron-Chef   Then we chat with Imran Jivani, General Manager at Hotel Chicago Illinois Medical...

Today Glenn goes one-to-one with Dave Eisen, Editor-in-Chief of Hotel Management magazine ( www.hotelmanagement.net ). The conversation goes so long and in-depth we're saving what we had planned for next week. Articles referenced in the show: RLHC's newly expanded Expedia partnership goes beyond growing the brand's rewards membership: http://www.hotelmanagement.net/operate/rlhc-s-newly-expanded-ex...

This week we take a dish on the oddest restaurants in the country with producer Jeff Polly. Then Glenn is down in Tampa to speak at Chesapeake Hospitality's annual conference. With all their executives in one place, this was a great opportunity to give travelers a behind the scenes look at how the hotel business really runs from a management perspective. You'll learn lots of fun things. See Mongol...

  New hotel construction report with Lodging Econometrics' Bruce Ford. He shares the state of the new construction pipeline, what that means to road warriors ability to experience new hotels, and what developers are thinking about. Then Glenn speaks with Hans Meyer, Co-founder and Managing Director of Zoku, a cool new hotel brand coming out of Amsterdam. By combining work and play, they have struc...

This is going to be interesting. Glenn has his wife Helene on the show to discuss what happens when he's out on the road. She shares her secrets gleaned from more than a decade on running the home, keeping a marriage happy and making sure the kids still relate to their dad.   Then Glenn speaks with Scott Koepf, SVP of Sales, with Avoya Travel.  They discuss the return of the travel agent, why they...

Glenn welcomes back Dave Eisen, Editor in Chief of Hotel Management ( www.hotelmanagement.net ) They talk about Dave's horrible airport experience and the seeming ineptitude of an airline. Communicate is all we ask! Then they talk about NABHOOD, an African American association of hoteliers and why they are such an important organization. Then the guys dish on what hoteliers really don't need in ho...

Shocking RNC hotel related news. Disney alligator attack family on suing Disney. Glenn is fired up about off Strip places to visit in Las Vegas. Producer Jeff Polly joins Glenn for the first segment. Then we get serious. Glenn talks global security with Mac Segal, he's Head of Hotel & Fixed Site Security Consulting with AS Solution (https://www.assolution.com).  We evaluate the attacks we've seen...

This week Glenn has lots to say about F&B. He's joined by show regular Bruce Ford, SVP at Lodging Econometrics. They discuss a customer service issue Glenn had at a hibachi restaurant with this family and wants to know your opinion. Then the guys focus on the day's topic, eating well while traveling and on the road. How do you make sure your well fed on the road, and in airports, and on airplanes?...

This week Glenn is aggravated everyone is on vacation and he is alone on the mic for the first portion of the show. But he has plenty to talk about. First up he presents the moral dilemma created by the new book Voyeur's Motel. He thinks it's spying and frets about reading it and adding to the decay of society. Should he read the book, or ignore its captivating lure? What would you do? Then Glenn...

This week we introduce to Jeff Polly, our show's producer and mastermind behind endpointmultimedia.com. The guys dish about Brexit, the wave of isolationist politics attempting to take hold and why it's critical to support open borders. Then they introduce a new segment. Here they take a look at six critical apps you should utilize while you travel. Opera VPN: http://www.opera.com/blogs/desktop/20...

This week Bruce Ford is back to share his thoughts with Glenn. Of course, Bruce is giving Glenn hard time. Then they talk about the state of the hotel industry, an update on the Marriott/Starwood merger, hotels & airlines and their loyalty programs, airport hassles and the surge of taking the car for your summer vacation, the state of Airbnb, hating on but loving the TSA and much, much more.   The...

This week Glenn is flying solo again as his schedule has been wackier than normal. This week he's in Bend, OR, sharing mega trends with a hotel ownership group. And that's making him think about loyalty. Is loyalty a two-way street or are brands abandoning their ability to be loyal to the travel customer? Glenn examines this topic and warns airlines and hotels they may lose a critical piece of bus...

This week Glenn introduces you to Bruce Ford, SVP Business Development with Lodging Econometrics (http://www.lodgingeconometrics.com/). This guy knows everything about every hotel project being built, planned or renovated in the universe. But he's also a good friend to Glenn and serves as the perfect foil. You will love the banter while you learn about what is happening with the creation and devel...