No Vacancy Live!

Straight from the No Vacancy broadcast studio in San Antonio, TX, we bring you the first in a series of special interviews.

Glenn goes back to Margaritaville, this time for a rousing conversation with Tamara Baldanza, CMO of Margaritaville Holdings. It's the 40th anniversary of the brand and we explore all its permutations from the music and F&B, to its rapidly growing hotel and resort holdings. And yes, even a soon to be built 7,000 home retirement community. But first, Glenn speaks with Corey Nyman of the F&B consult...

Glenn busts social media myths as a form of hotel feedback with help of Rick Garlick, Global Practice Lead, Travel and Hospitality Group at JD Power . They destroy everything we've held sacrosanct when it comes to guest social media commentary. The discuss online complaints, TripAdvisor, the need to respond NOW, and much, much more. First, Glenn speaks with Rebecca Alesia, a travel consultant with...

Glenn speaks with AAHOA Vice Chairman Bhavesh Patel on sacrificing his personal life and business for the AAHOA mission ( www. AAHOA.com ), planning a massive convention and trade show, what it's like to be on the cusp of being Chairman and more. Plus, AAHOA and No Vacancy partnership revealed; and we share info on a new event series, Hotel ROI ( www.hotelroi.com ). It's a series of hyper local on...

Glenn has a wide ranging and fascinating conversation with famed hotelier Harris Rosen. He started on projects such as Disney's Contemporary and Polynesian Resorts before starting his own company with passion, grit and not much money. The man is simply inspiring. He has more than 5,000 associates, puts kids through college, has started charities and has done so much for his people and his communit...

Glenn chats with Bruce Ford about state of European Hotel Industry, behind the scenes at the IHIF financial conference, Here To Stay TV, what Europeans think about Trump and Glenn's impression on Berlin. Glenn also speaks with Rachel Sacco ( www.experiencescottsdale.com ) about how it became a top tourism leader, rebranding its CVB and how to get the most out of a stay in their fine city. Subscrib...

Glenn gets the scoop on the best and worst airlines as rated by The Points Guys ( www.thepointsguy.com ). You'll never guess who's #1! They also talk important issues like the devaluation of airline and hotel miles, and even chat about professional wrestling. But first Glenn speaks with Jennifer Hawkins, President of Hawkins International ( www.hawkpr.com ). She works with luxury hotels and shares...

Please note: This is a cut down release of the 2.17 show interview with Frits van Paasachen. This was posted at the request of Mr. van Paaschen's team, so you may have already downloaded and listened to this interview as part of the Power of Disruption episode. 

Glenn is at the Business Travel Show in London and is starting to get concerned about people wanting to come and visit the United States. Travel is the USA's biggest export and the "Travel Ban" seems to be spooking people about coming to visit the country. Then Glenn speaks with Sean Worker, President & CEO of BridgeStreet Global Hospitality in an encore interview. Glenn thinks BridgeStreet is on...

There's a massive sea change happening in our world, and it goes beyond the worlds of travel and hotels. Disruption is everywhere. We see it in every corner of our lives, but in hospitality, think Airbnb and Uber. In this amazing episode, Glenn speaks with former Starwood and Coors CEO Frits van Paasschen about his new book "The Disruptor's Feast: How to avoid being devoured in a changing global e...

Sorry about the delayed posting! It's the snow's fault. Tom Corcoran helped create the hotel industry REIT, which in turn happened to define how many investors buy hotels today. FelCor is a public company (NYSE: FCH) that owns more than 100 properties. You'll learn the story of how he and his partner created the business, how Tom got involved in hospitality and how other can follow.   But first, G...

Exhale was doing it before mostly everyone. Combining fitness, spa and a healthy living ethos to transform the fitness business into the wellness industry. We talk about how she started the company, the move away from traditional gyms and spas into something that creates a more holistic approach to wellbeing. It's a lifestyle brand, not luxury living. Exhale facilities are located both in hotels a...

This past year Jagruti Panwala started a magnificent journey when she was named secretary of AAHOA. In just a few years she will chair the organization, keeping her busy for the next few years. We discuss legislative issues, her role in the organization, balancing a career managing several businesses, including home ownership. How does she do it all, all while advancing the goals of the largest as...

During this in-depth show you'll learn all about: Tips for hotels and other venues to maximize their bandwidth and keep up with the increasing demands being placed on guest Wi-Fi networks Addressing data privacy concerns for guests when using guest Wi-Fi networks Up-and-coming trends such as data analytics, online search using voice as an interface, etc.   www.nomadix.com  

Raul Leal, CEO of Virgin Hotels reveals the secret sauce behind creating the Virgin Hotel Chicago. According to readers of Condé Nast Traveler, it's #1 Hotel in the United States and Chicago, appealing to business and leisure travelers, with a score of 98.1. Amazing! He also reveals what it takes to create a strong brand. But first, Glenn and chef Chip English square off once again. This time, the...

Travel Channel's Hotel Impossible host Anthony Melchiorri reveals behind the scenes stories, his approach to creating hospitality success for flailing owners, why people can't keep their hotels clean and powerful life lessons. He's even creating his own hotel and shares his secrets to ensuring its success. But first, Glenn blasts hoteliers that are not understanding the new paradigm of loyalty and...

Alan Roberts, Global Head- Embassy Suites by Hilton, Hilton Worldwide, and Glenn discuss the fascinating elements making up the Embassy Suites brand. It's a dream dive into the fabric of its components, that's consistently reevaluated though a culture of innovation. We hear about how it must equally appeal to customers and hotel developers, global growth strategy, free booze, leapfrogging travel t...

This week Glenn dips his fingers into the vault to pull out a lost episode. And it's awesome.  Hear the history of Las Vegas through the prism of its oldest steakhouse, the Golden Steer, which opened in 1958. Owner Michael Signorelli tells a great tale about how this became a famous haunt for entertainers, the mafia and high rollers. The Golden Steer Steakhouse is also known for its famous and inf...

Les Roches International School of Hotel Management is ranked by luxury hotel hiring managers among the top three hospitality management schools in the world as a training ground for international careers (TNS Global Survey, 2013). Les Roches is renowned for its Swiss standards of excellence, entrepreneurial spirit and innovative programs. It has a global reach, with campuses in Switzerland, Spain...

Apple Leisure Group is the nation's only vertically integrated hospitality company with more than $3.4 billion in annual revenues. Plus, ALG is of the fastest growing luxury leisure travel companies in North America. ALG has signed 10 resort deals over the last 10 months, growing the company's resort brand management portfolio by 15 percent in less than one year. This is a great success story you...

This week Glenn is in Las Vegas and getting the scoop on the newest happening trends there. First, he speaks with Dan Bernbach, who is in charge of the brand new Park Theater at Monte Carlo, which opens next week. Hear about the theater, the big acts coming to town and how the Mote Carlo is in the midst of a two year transition and re-branding.   Then Glenn learns what it takes to have a successfu...

We speak with Craig Sullivan of Parkwest who shares his secrets to great hotel renovations. Plus, he shares why you need to be at the CLIC conference this coming March 9, 2017. www.clicconference.com www.parkwest.co  

That's right, this week Glenn shares the mic with the leader of IHG here in the Americas. They discuss everything you need to know about what the company is up to, and how Elie Maalouf sees IHG fitting into the bigger hospitality business. Kimpton , Holiday Inn , Hotel Indigo are all touched on, and Glenn again shows his unyielding love for EVEN hotels . Glenn also shares his views regarding how h...

Glenn chats with Cameron Mitchell, founder of Cameron Mitchell Restaurants. The company started humbly but now brings in $250 million revenue annually. Learn all about how he did it and how his life philosophy helped him to create a powerful Midwest company employing thousands.  Restaurant brands include Cameron's , Cap City Fine Diner & Bar ,  The Guild House ,  Hudson 29 Kitchen + Drink ,  M , ...

Glenn chats with Micah Solomon, author of The Heart of Hospitality : Great Hotel and Restaurant Leaders Share Their Secrets. The guys share what's important to today's guests and why it matters. Plus you'll hear some great success stories too. But first, Glenn and Jeff share some amazing trade show secrets that will help you generate buzz and better sales. Road warriors rejoice! You don't have to...