Fixed Ops Roundtable

John Fairchild is a service management/advisor sales training expert with over 40 years of experience in automotive fixed operations management and consulting. John has spent 15 years transforming fixed operations into a powerhouse of profitability. With a track record that speaks volumes, he's not just a trainer; he's a partner, a friend, and an industry luminary. 👉 Register for the up...

Laurie Halter is the driving force at Charisma Communications and is a renowned figure in the industry. Her influence extends far and wide, touching every corner of the retail community. Laurie's commitment to quality content and strategic PR has made Charisma a force to be reckoned with. With a keen eye for quality content, Laurie has become the go-to expert for ensuring that every message i...

Aaron Watters is the President of OEM Interactive, a trailblazing digital marketing firm in the automotive space.  In this episode discover how OEM Interactive has become one of the fastest-growing companies in the U.S. and earned its place among the most admired. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In the fast-paced world of Fixed Ops, every mi...

David Farabaugh is the Vice President of Strategic Opportunities at Quantum5. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: David Farabaugh, a seasoned professional with a passion for data and industry insights, shares his wealth of knowledge accumulated over a lifetime in the automotive business. As the VP of Strategic Opportunities at Quantum5, he bring...

Barb Edson is the Executive Vice President and Chief Marketing Officer at CDK Global . 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 1. The Ascendance of Fixed Ops: Uncover the astonishing growth of fixed ops awareness over the past few years. 2. Consumer Experience in the Spotlight: Delve into why consumer experience has become the paramount focus for de...

Kaylee Felio is the Sales and Marketing Manager at PartsEdge, Kaylee Felio is a trailblazer in the fixed ops world. With a passion for optimizing inventory processes, Kaylee has become a go-to resource for dealers and managers looking to revolutionize their approach to parts management. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: The conversation covers...

Mike Rich is the VP of Marketing at Revolution Parts, a leading player in the automotive parts industry. With his expertise, Mike has helped dealerships simplify the shipping process and maximize profitability. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode of the Round Table, we explore the intricacies of shipping auto parts, discuss the m...

Patrick Reininger is the new CEO of Proactive Dealer Solutions and Brooke.ai. He is also an executive, in the global sales and business development field boasting an extensive 16 year track record. Throughout his career he has excelled in building teams specializing in SaaS, AI, Data and Tech platform sales and marketing. With 14 years of experience in management including budgeting, planning and...

Stephen Hill, the Service Director at i-10 Toyota in Indio, California. Steve is a figure in the Fixed Ops community, and in this episode, we delve deep into his remarkable automotive journey and the ever-evolving industry.  👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 1. Mastering Automotive Management; Steve shares his path from working in the aftermar...

Jim Sabino is the Fixed Operations Director at All American Ford, located in Paramus, Hackensack, New Jersey. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Why Mobile Service Matters: As the automotive landscape evolves, mobile service takes center stage. In an engaging conversation with Jim Sabino, we explore why mobile service is not just a trend but a...

Today we have a guest who is leading the way in transforming the automotive industry. John Schulz is the Director of Special Finance & Executive Vice President at Streamline Auto Solutions by West Herr Automotive Group. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode we will delve into the changing world of automotive financing discussin...

Mike Boyd , a 25 year veteran of the industry and the founder of vAutos iRecon platform has experience running used car departments. Faced with challenges and inefficiencies, in his work he created the software solution vAuto ’s iRecon to address these issues. Boyds passion for reconditioning and streamlining processes has led dealer groups across the United States to adopt his technology revoluti...

Mark Mickens, the Director of Retail at ES3. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: This episode is not just about the world of automotive fixed operations; it's a deep dive into the future, challenges, and innovations that are shaping the industry. What We Discuss In This Episode: Are you curious about the profound changes happening in the au...

Jeremy Stephens is the Fixed Operations Director at the Hiester Automotive Group in North Carolina He started his career as a technician to the role he now currently has. But that's not all; he's also a certified leadership coach under the tutelage of the renowned John Maxwell. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Have you ever wondered...

Shon Kingrey is the Vice President of Kayser Automotive Group. In this episode we delve into the dynamic world of fixed operations, sharing insights, experiences, and the exciting changes happening in the automotive industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: "Adapting to New Challenges" As Shon shares his transition to Kaiser Automo...

Adam Arens is the CEO and President of the Patriot Automotive Group in New England.  👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode, we dive deep into the world of automotive service, retail culture, and empowering dealership teams to meet evolving customer demands. The Importance of Empowering Your Team Explore how empowering dealership te...

Brian Kramer is the Executive Vice President at cars.com and General Manager at Accu-Trade ,  a true trailblazer in the automotive industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode, we delve into the heart of Brian's expertise as he shares his groundbreaking insights on how dealerships can harness the power of Accu-Trade to trip...

Les Silver is the Executive Chairman of Dynatron Software, and Marcus Amen from Bailey. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode, Ted sits down with this two industry giants Les Silver and Marcus Amen to explore the fascinating realm of technician productivity. The conversation delves into the challenges dealers face in balancing dema...

Leonard Bellavia is a Founder and senior partner at Bellavia Blatt PC Dealer Law . He is a nationally recognized authority in the field of automotive franchise law who spent his life in the automobile business, as his family once owned one of the largest dealer groups in the New York area. Mr. Bellavia represents thousands of automobile dealerships across the country in all aspects of practice are...

In this episode of the podcast, Ted Ings sits down with Robert Migliaccio, an exceptional leader at Carter Myers Automotive, who has revolutionized the company's approach to employee growth and development, to discuss the company's remarkable success and their unique approach to employee growth and development.  Robert shares his journey from the beginning, how he strategically leveraged...

Damon is the Service Manager at Sherwood Ford in Sherwood Park Alberta Canada. He oversees the day to day operations of Western Canada’s largest Ford store known as the Service Fixer. Damon has pushed the boundaries of what is capable in an automotive service department.  In this episode we dive into uncharted waters with our guest who is also visionary in the automotive repair industry and a true...

Mike Rich is the Vice President of Marketing at RevolutionParts . In this episode we delve into a revolutionary new tool released by RevolutionParts that tackles the age-old problem of obsolescence in the automotive industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: The Obsolescence Challenge About 25% of dealers struggle with obsolete parts accumula...

Eric Foster is the president of DealerVantage, a cutting-edge technology company transforming the automotive retail industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode, they explore the origins of DealerVantage, its mission to provide data-driven customer insights to empower fixed ops leaders, and how their innovative solutions enable...

Skyler Chadwick is the Director of Product Consulting at Cox Automotive , Xtime . 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode they dive into the changing landscape of the automotive industry, with a particular focus on fixed operations. Skyler shares valuable insights from his conversations with dealerships and highlights the shift in pr...

Edna Pham is an Automotive Technician at Cavender Auto Group. With over 5 years of experience in the field. Edna has honed her expertise in various automotive systems, including charging, electrical, body, brakes, chassis, engine, differential, HVAC, and suspension. She holds a Section 609 certificate in HVAC repairs and is certified in safety and emissions. 👉 Register for the upcoming Fixed Ops...