Enhance.training

How to resign from a job professionally so that you keep your manager onside, get a good reference and keep open future job opportunities through your manager and colleagues is what I cover.  When you have decided to resign from a job, you want to leave as quickly as possible and start your new role. Running out the door is even more appealing when you don’t get on with your manager or some of you...

How to manage difficult conversations at work is a challenge for every manager. No-one enjoys having difficult conversations and they are one of the most feared aspects of being a manager.     To be an effective manager, being able to manage the things that don’t go well, the bad attitudes of team members, underperformance issues and all the other negative aspects of managing people is pretty esse...

How do you manage difficult employees of often asked in interview when:  1.           The interviewer or hiring manager is judging how effective a manager you are 2.            You are joining a team with one or more difficult employees in it, and the interviewer wants to know how you are going to handle them 3.            The team you will be managing has one or more difficult people in it  The r...

What to do when staff or colleagues undermine you? It is horrible when you realise one of your colleagues is actively trying to undermine you and make you look bad in front of others. It can knock your confidence and trust in others and can be very demotivating. Worst case, your job could be under threat. To make this bad situation worse, the undermining actions are often subtle and hard to really...

How to handle team members with bad attitudes? Disruptive team members are a problem we have all faced either when managing a team or working in a team. Other team member’s bad attitudes can quickly affect your attitude and performance and the team’s attitude and performance. Dealing with negative employees is energy draining at the best of times for those around them.  Learn six tried and tested...

Deciding what questions to ask in an interview is always challenging. You will have plenty of things that you would like to know before starting and you know that you have to impress the interviewer with what you do ask.   Not asking any questions in an interview is a no no as it will give the impression you are not keen or interested, thus losing you the job.  So how should we prepare our questio...

Political skills for leaders are skills that are essential for anyone who wants to be more effective in influencing others. Building agreement, alignment and alliances with businesses enable you to deliver significantly more – which helps you, your team, and the overall business.  Political skills in management start with yourself and developing personal skills. We cover self-awareness, self-contr...

“Why should I hire you?” is a common interview question. You might be taken back with the slight challenge implied yet will probably list out all your strengths with your answer.  This interview question has a trap that many candidates fall into which to avoid needs some preparation.   Other variations on this interview question include: ·        Why should we hire you? ·        Why do you want to...

How to execute and make things happen is the set of skills needed to turn ideas into reality. Many businesses place too much emphasis on those with good ideas which is maybe 5-10% of a solution and don’t emphasis the execution skills needed to turn ideas into concreate action and results – the 90%+ of the solution and the hard part. In this podcast I share 8 key practical steps that will help you...

How do you manage expectations or how do you manage the expectations of your manager are both interview questions you should expect to be asked in pretty much any interview you attend.   How you manage expectations at work is such a critical skill for everyone, and in particular anyone managing people.  If you manage expectations well, then you will be: 1.            Easier to work with 2.       ...

Long term planning for business or strategic planning is the hardest type of planning because the timeframes are over years and a huge amount can change in that time.   I am going to take you through how to approach long term planning for business, what to consider, what to avoid and how best to approach each stage.  When setting strategy or long term business goals you should undertake a realisti...

Forward planning for managers is an essential part of the job. The purpose of planning is to think through the steps we need to take to reach a goal, hopefully massively increasing the chances of reaching that goal and hopefully doing so quicker and more easily.  The purpose of planning is so  1.            we don’t let others down or damage relationships,  2.            we use as little time, ene...

How to increase the price of your products without losing customers is a big challenge. Price has a significant influence on our profits, sales volumes, and our customers.   I’m going to let you in on 7 secrets on how the experts deliver a price increase as part of their retail pricing strategy.   How to raise product prices starts with your confidence. This may sound cheesy but if you believe in...

Working out how to deal with an underperforming team member and then taking the right action is one of the bigger personal challenges any manager or leader faces at work. I would like to take you through the approached I used, successfully, time and time again in over 25 years of managing teams.  The first step to take when confronted with how to deal with an underperforming employee is not to ign...

Knowing how to prioritise tasks effectively is a daily challenge for all of us at work and becomes even more challenging once you have team members to look after too.   I would like to share with you 7 approaches which have really helped me in how to prioritise tasks at work, learnt and used in a 25 year management career.  Learning how to prioritise tasks in the workplace and do it well is a key...

Good decision making for managers is important to build trust, a reputation for competence, and to progress your career. The decisions made by managers and leaders can quite literally make or break - projects, careers, and businesses.  As a result consistent, good decision making at work really does matter.   To help increase the quality of the decisions you make, I want to share a really useful 6...

Learning how to delegate tasks as a manager is vital for any management position. You can’t and shouldn’t do everything yourself. If you don’t learn how to delegate effectively at each management level, your management career will stall.  Learning how to delegate work as a manager is not as easy as it first seems. In my first management role, I quickly learnt that just telling a team member to do...

If you want to enter the management ranks and progress, a big part of your future success will depend on you learning how to influence others at work, how to influence your manager and potentially how to influence the leadership team.  Unfortunately, just having an opinion doesn’t count for much – everyone has an opinion. To influence others at work, you need to back up your opinion with evidence...

Learning how to facilitate a meeting effectively is a great skill to develop for anyone who runs, organises, or attends a lot of meetings.   Facilitating a meeting effectively is likely to make the meeting a lot more useful for everyone - attendees are more likely to solve the problem or make the decision they are at the meeting for. And it is likely to be a much more enjoyable journey to get ther...

Learn 20 Ways to Build Trust On Your Team. Learning how to build trust is a foundation for team happiness, effectiveness and performance – a key lesson I learnt in over 25 years of managing teams in corporates to SMEs.  If you have a good manager, they should be able to teach you a lot about how to build trust in teams. For those of you that don’t have a good manager, this video will get you start...

Set the right business goals and you are much more likely to achieve success, outperform competitors, grow faster, and generate more profits and cash.   How to set the right business goals and then achieve those goals is unfortunately not so straight forward.  I have a 5 step process to make setting the right business goals and objectives easier and quicker, which also helps deliver better outcome...

Being asked about your 30 60 90 day plans for interviews is a make or break question. This interview question separates the great candidates from the good to okay candidates. The candidate’s answer also provides the hiring manager with some insight and confidence into the value that would be created by hiring that candidate.   So planning your answer to “What is your 30 60 90 day plan?” or “How wo...

In “How To Run A  Great Team Meeting” I take you through 9 tips on how to running effective meetings, saving time, and even more importantly, creating better more useful and valuable output from those meeting.   We have all been in meetings that wasted our time and didn’t seem to achieve anything. The average person attends 10 meetings or more per week and spends 31 hours in unproductive meetings...

How to Set a Meeting Agenda to get the best out of the meeting and not waste attendees time takes a little bit of thought. The average person attends 10 meetings or more per week and spends 31 hours in unproductive meetings per month.  I have 7 actions that you can take to create meeting agendas that work, keep everyone engaged and produce useful output. These cover meeting agenda best practices a...

Running effective one to one meetings at work - I think - are one of the most important things to get right if you want to: ·        Develop your team members ·        Improve team effectiveness and happiness ·        Retain your best staff ·        And get promoted as a manager  In “How to Run Effective One to One Meetings at Work” we take you through 9 tried and tested tips to improve the effect...