What's Next Now!

Who takes care of public sector employees who take care of us? Public sector roles can range from people we never see who process forms for registration to leaders who testify before Congress and everyone in between. Most if not all take and keep their jobs because of a calling to serve others, no matter how thankless the job may be. Just like in the private sector, people change careers at all le...

Tom Mendoza, former CEO, President and SVP of Sales at NetApp, shares stories about building a Forbes ‘100 Best Companies To Work For’. I had the privilege of working in Tom’s organization for five years. He and I went on a couple of amazing sales calls together where I learned so much about Tom’s preparation and approach. In this fast-paced 23 minute conversation, Tom describes the people, cultur...

This week's show is so much fun!  Lindsay Boccardo went from being the lyrics writer and drummer in a rock band to researching the gaps in how millennials and boomers are effective in the workplace. It is such a great story and journey and the conversation is lively, open, direct and informative. Lindsay now works with public and private companies using humor, vulnerable stories and a bit of...

Have you ever considered how you became successful? Is it because of those natural skills and strengths "in your genes", or due to those you have intentionally developed over the years? Explore your answer and mine as I describe the mix of people, events, choices and random chance that have helped me succeed as a salesperson and coach.

Here we are in 2021 and can really take a look at how technology and human behavior are changing what we expect from work, how we work and where we work-in the future and importantly, right now-today! With an emphasis on the future of work in government, Brian Chidester interviews me as we discuss the 'how' and 'impact of' work done by those in public service and the contractors supporting them. W...

Alexander Titus has biked 3,000+ miles from Alaska to Silicon Valley, worked as a recruiter at Box, picked up a PhD in Biomedical Data Sciences and is now  Chief Strategy Officer at ARMI.  Here's the crazy thing...that's not even the full list! What’s  so great about the guy I call The Mighty Titus (you'll hear why in the episode) is the humility and quiet determination he uses to c...

In the age of Zoom and Google Meet, does age really matter? With so many meetings happening over video, we do not have use of the full three dimensions we are used to when creating, shaping and building in person relationships. Yet our need to connect with customers, colleagues and partners is even stronger.  Because of this, a door has opened.  Previous perceptions and biases formed by...

This week on What's Next Now! Karen Terrell, President, US Public Sector at OpenText, describes the great career she built based on the strengths of integrity, curiosity and respect. From early on as an individual contributor and then in multiple leadership roles, Karen shares how continuing to learn about, listen to, and respect others is central to growing her career and leadership style while a...

Hear Alicia McCaslin describe how she's styled her career and life!  Beginning in the restaurant industry, then moving into the technology space and sales, Alicia now owns her own successful business as a personal stylist. What you'll love hearing about is  Alicia's formula to thrive in her interactions with clients both through social media and in person.

Even before COVID many people were asking questions like: 'Can I run my own business? What does it take to be an entrepreneur? Can my passion gig turn into full-time?" Listen to the conversation featuring Kristian Rayner for answers to these and other questions. Kristian has a really interesting background including being a serial entrepreneur and also helping take an established business into new...

Listen to this highly energetic conversation with Jenn Sherman on how to integrate old school and new school to connect and build influence so that your genius is shared and valued!

Listen to this episode for five techniques to relax yourself and connect better with customers during video calls to meet your business goals by demonstrating greater connection.

Listen to the calming voice and amazing story of 'Born I'.  Learn how he discovered his calling to combine music, rap and meditation into a business.

New to selling, seasoned pro or someone who educates and persuades-- you will enjoy the phenomenon and process Gary talks about today. 

Hear the story of overcoming doubt and timing to leave a great job at IBM and start a company!

Get inspired, laugh and enjoy a free recipe from a person who knows how to get the most value from takeout and blend it into the way we live and eat now. Enjoy!

Here's a new way to think about the end game altogether. 

It's easy to get rusty and fall back on staying in touch with customers. Hear a short story on how to invent a new way to offer value and stay in touch!

During COVID, using video for meetings gives everyone a view into home based work places. It's so personal:  the settings, the scene, the sounds, the views...on and on. Listen for ideas to make this uniquely personal time really count for you and your customers, students, patients.

You can't really lie to 5th graders. They see right through it. In fact, they see right into your truth, your intention and more. So when asked to describe the art and science of sales to a group of 5th graders I was super nervous and really challenged. The 4-letter acronym, "Like, Listen, Learn & Persuade (LLL&P)" seemed to work. The kids loved it and so have many professionals--both care...

We all wish you we could always get what we want. It doesn't work that way in business, relationships and life. But like the Rolling Stones, " ...you get what you need".  This episode shares the story of trial, error, failure and success on my own journey across a section or two of a really satisfying career so far. With humility and gratitude for each peak and valley, listen and grab some in...

What could be more fun than a night out to celebrate a birthday with a good friend?  What made it more fun was discovering great customer service provided by an entertainment vendor (iFly) and how one staff member had a lasting impact by using 'appreciate' instead of 'thanks'.  Great story. 

Maintaining human connection during social distancing does not have to mean, 'human distancing'. Combining social media and until now, less practiced forms of neighborhood connecting, the episode shares ideas and insights on how to stay human with colleagues, customers, friends and family during a period of social distancing. 

Hear about the inspiration, birth, fun and foundations of What's Next Now!