Mark Boundy

ValuClarity

Customer-perceived value drives all commercial activity, from deciding to click a link, to accepting a requested sales appointment, all the way to the final buying decision. We discuss uncovering value, developing value in a customer’s mind, selling value, and pricing to that value. Value Focus is a whole-company effort: Connect everyone in your organization to their role in creating and delivering customer value — in order to elevate your company’s performance...and your people’s careers.

Autor

Mark Boundy

Categoría

Business

Último episodio

20 de sep. de 2023

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Episodios

VC 035 Bob Pizzini: Self-leadership, Team leadership, and Life-long learning. 09.07.2020

Bob Pizzini enlisted in the navy, ultimately becoming an Explosive Ordinance Disposal (EOD) specialist. Upon leaving the service, he had to learn to lead young people who had not benefitted from the US military's extensive leadership training infrastructure. Through some trying times, he's developed his own style of leadership that starts with a heavy dose of self-management, then goes on to team...

VC 034 Aneesh Chaudry: Integrating Eastern and Western Healing Traditions to create something completely different 06.07.2020

I often coach my clients that sometimes you can achieve high-value uniqueness by being the only one to combine two familiar (not-well-differentiated) ones. Aneesh Chaudry has created a business that differentiates by Integrating two well-known disciplines into a unique new one: A creative differentiation method. By integrating eastern and western healing traditions, a high-value, different service...

VC 033 Mike Skrypnek: Grow your Clients, Get, and Give. 02.07.2020

Mike Skrypnek found himself at a crossroads after the crash of 2008, and took advantage of an opportunity to reimagine his business, his life, and his career. He dove into hundreds of hours of self-examination, guided by experts in the field, and developed his own "Grow, Get, Give" ethos, where companies grow through customer value focus, and share that success philanthropically. We talk about it...

VC 1-032 George Brontén: CRM, Customer Buying Decisions, and Coaching out the Simple Mistake 29.06.2020

George Brontén: is a thought leader, author, and the CEO of a CRM company who finds that CRMs often don't do what they should. We talk about what sales leaders should be getting their teams to do instead of logging activities, about the importance of coaching (not managing) and his book, which helps sales people -- and the coaches coaching them -- avoid those simple mistakes that are high-frequenc...

VC 1-031 Tricia Benn Hosts Special Guest Mark Boundy 25.06.2020

Tricia Benn, Executive VP with the C-Suite Network serves as the guest host for this episode. She interviews Mark Boundy as the guest. We talk about the vision of a value-focused organization, and some of the tools we use with clients to help simplify and clarify that process. Learn more about your ad choices. Visit megaphone.fm/adchoices

VC 030 Bryan Wright: Communicating Value Through Video 22.06.2020

Bryan Wright is a video master, who has run state-of-the-art video production departments for major silicon valley firms, and now does it as his business. Video has become a key tool for companies to communicate their value...and like any tool, can be used expertly or incompetently (and anywhere in between). We discuss how to communicate value, brand, etc. Learn more about your ad choices. Visit m...

VC 029 Dr. Rachel MK Headly: Culture, Leadership, and Change 18.06.2020

Dr. Rachel MK Headly -- author, scientist, and speaker and I talk about leading change, including an introduction to her approach to understanding how the people on your team want to work with each other. Knowing this allows a team to figure out why they drive each other crazy even though they know why they need each other....and how to break the cycle of dysfunctional teams. Learn more about your...

VC 1-028 Steve Sundberg and I Talk About Company-wide Value Focus 15.06.2020

I met Steve Sundberg when he was a global sales leader of over 150 customer-facing professionals...the most value-conscious sales force I've ever encountered. Since then, he's led or owned several small-to-medium sized contract manufacturers, and has grown them by making sure that the entire company knows how their role contributes to customer value. He's living proof that de-siloing by putting cu...

VC 1-027 Martyn Lewis and I talk about the customer's journey 11.06.2020

Martyn Lewis focuses his client engagements around their customers' journey. He helps sales forces design their process around a customer buying, which ultimately results in more revenue. His book, "How Customers Buy...and Why they Don't" distills what he does nicely. We talk about what it means to help customers buy...a great conversation Learn more about your ad choices. Visit megaphone.fm/adcho...

VC 1-026 Cristina DiGiacomo: Asking the right questions with the help of Philosophy 08.06.2020

Cristina DiGiacomo helps business leaders seek greater wisdom. Using the thoughts of history's greatest thinkers, she brings fresh, brilliant perspectives to the most modern problems, but using the world's giant minds to help ask the right questions. I love talking with Cristina, and thought I'd have a conversation with her in front of a microphone. I think you'll enjoy it. Learn more about your a...

VC 025 Arjun Sen: Value and Brand 04.06.2020

Arjun Sen has consulted with a who's who of consumer brands, and continues to advise executives at major brands on strategy. We talk about value in the consumer space, some of the differences vis-a-vis business-to-business marketing and sales...and the even stronger parallels. Learn more about your ad choices. Visit megaphone.fm/adchoices

VC 024 Greg Williams, on Negotiation and Body Language. 01.06.2020

Greg Williams, the Master Negotiator, is a noted speaker and trainer on body language and negotiation. We agreed that tough negotiations in sales often means that the selling organization failed to build sufficient value early in the customer's buying process...but that negotiation skills, including an understanding of your counterpart's body language, is often a key skillset. Learn more about you...

VC 023 David Newman: Selling Yourself First, then Your Value to Achieve the Right Prices 18.05.2020

David Newman is the Author of "Do It! Marketing" and more recently "Do It! Speaking". He helps professional speakers (independents and executives who speak as part of their jobs) grow in all aspects of the business, especially marketing and selling this very intangible service. We talk about the process of building personal credibility and brand to build value that deserves the prices you need. Le...

VC 1-022 Christine Gilroy: Selling Customer Outcomes: Selling Value 14.05.2020

Christine Gilroy has been a sales leader selling sales performance technology for many years. She's sold CRM and bought all kinds of sales training and technology. Through it all, she's seen that the differentiator isn't more/cooler tech, it's selling customer outcomes...She is adamant that tools that help sellers do that are what sales leaders really need, now more than ever. Learn more about you...

VC 021 C.Lee Smith talks Hiring Great Talent, Coaching, and Toxic Employees 11.05.2020

Lee Smith, founder and CEO of SalesFuel talks about his specialties: hiring great people, coaching them well, and dealing with the different toxic employee types. His book "Hire Smarter, Sell More" captures his learning and his company's special sauce in helping their clients become more successful in selling. Learn more about your ad choices. Visit megaphone.fm/adchoices

VC 020 Kak Varley and I Discuss Sales 08.05.2020

Kak Varley is a highly experienced sales professional and sales leader. We talk about the essence of sales and value: The company's value to the salesperson, the salesperson's value to the company, the value of the company's products/services to customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

VC 1-019 Rich Blakeman. Talking Sales and Discovery 04.05.2020

Rich Blakeman is the sales leader's leader. He's personally grown and led sales forces, and has helped clients transform their sales forces. His experience with sellers covers a broad range of industries, and he's successfully gone deep into sales organizations to build sales excellence. We talk about how nothing moves without great discovery: understanding the customer, their world, and their asp...

VC 018 Holly Duckworth: Customer-Centricity via Mindfulness in Sales 27.04.2020

Holly Duckworth is an accomplished speaker and mindfulness practitioner. Her most recent book, "Sell More, Stress Less" is a guidebook with 52 weekly affirmations on mindfulness in sales. We talk about mindfulness and intention to be of value to your customer/client is foundational to performing discovery in a truly customer-centric way. THAT enables sellers to uncover value gaps and to co-create...

VC 017 Valerie Bertrand; Wealth, and Understanding Your Customer. 23.04.2020

Valerie Bertrand consults on wealth and investments, but that's the tip of the iceberg that is her offer. She dives deep into clients' motivations, desires, and mental blocks to help them realize true wealth. What she does feels like so much more than your run-of-the-mill investment advisor, and also much more than a counselor....by combining a unique blend of two pretty standard professions, she...

VC 016 Tricia Benn and Community 20.04.2020

Tricia Benn of the C-Suite Network talks about her work with the C-Suite Network and that organizations Hero Club. Tricia is in charge of building strong communities of business leaders. We talk about "the 5 Keeps for right now": Keep customers engaged , Keep employees focused keep cash flowing , Keep showing Continuity, Keep your spirits up. Learn more about your ad choices. Visit megaphone.fm/ad...

VC 1-015 Steve Lishansky and Selling Value 16.04.2020

Steve Lishansky and I are kindred spirits. Like me, he helps organizations transition from sales forces to teams of trusted business consultants. We talk about understanding the outcomes beyond what a customer knows to ask for. Steve says that "the ability to facilitate [customer] clarity about what is most important to them is the ultimate differentiator". Learn more about your ad choices. Visit...

VC 014 David Veech and Leadership 13.04.2020

David Veech knows leadership, from his time in the armed forces, to being a leadership coach, trainer, and facilitator. We talk about his work, about creating meaning for people, about aligning everyone in the organization around customer value. Learn more about your ad choices. Visit megaphone.fm/adchoices

VC 013 Tina Greenbaum, and Mastery Under Pressure 06.04.2020

Tina Greenbaum is a psychotherapist with a "performance under pressure" practice. Her clients include top athletes and executives. She comes onto the ValuClarity Podcast to discuss how every sales professional in the world could stand to increase their window of stress tolerance. Learn more about your ad choices. Visit megaphone.fm/adchoices

VC 012: Kerri Salls: Building Business Value by Focusing on Customer Value 02.04.2020

Kerri Salls, best-selling author of Multiply Your Business Value in 3 Steps, specializes in helping clients grow the value of their businesses. She starts with internal value: people, process and values that operationalize best practices into a business. This results in increased external value: value to a buyer of the business. We also discussed what this means in the context of the current COVID...

VC 011: Darrell Amy -- Aligning Sales and Marketing Around Value 30.03.2020

Darrell Amy, Author of the upcoming book, "Revenue Growth Engine" and I talk about putting customer value at the center of Sales and Marketing Alignment. Rather than settling inter-department disputes in favor of either sales or marketing, the "winner" should always be customer value focus. Darrell believes that value (and articulating it in the form of messaging and then dialogue) is the fuel of...

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