The Incident Report

Welcome to The Incident Report Episode 35: Live from ChannelVision Expo 2022! Adam and Paul are joined by Director of Sales, Gary Schick, National Partner Manager, Brian Perdue, and Director of Marketing, Darcy Baker. And, if you listen closely you can hear Amy Comi quietly say, “sixteen.” A very fun episode discussing the Expo, the future of the channel, and some RV vacation suggestions. If you h...

Welcome to The Incident Report Episode 34. Adam and Paul discuss why distributors must digitally transform and what scares MSPs today. Don’t miss it! If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! Articles Cited: Why Distributors Must Digitally Transform https://www.channelfutures.com/best-practices...

Welcome to The Incident Report Episode 33. Adam and Paul discuss smartphones, a possible VMware price hike, and the Top 4 Incident Response Planning Mistakes. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! Articles Cited: Smartphones are Getting Cheaper https://www.cnbc.com/2022/10/17/why-smartphone...

Welcome to The Incident Report Episode 32. Adam and Paul discuss the recent Wall Street Journal article, “CIOs Still Waiting for Cloud Investments to Pay Off.” If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! Articles Cited: CIOs Still Waiting for Cloud Investments to Pay Off https://www.wsj.com/artic...

Welcome to The Incident Report Episode 31. Adam and Paul discuss a recent Gartner survey, the impact of Hurricane Ian, Phoenix Sports complex, connectivity issues, and business continuity planning. It’s a great episode! Don’t miss it! If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! Articles Cited: En...

Welcome to The Incident Report Episode 30. This is a more personal episode as Adam and Paul discuss hiring veterans, SkillBridge, and Adam shares personal stories from his experience transitioning out of active service as an Army Ranger and into civilian life. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for lis...

Welcome to The Incident Report Episode 29. Adam and Paul discuss the recent student loan security breach, Flexibility as a Service, and an MSP Boot Camp. And, Paul admits something he should probably have just kept locked away. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! Articles Cited: Student L...

Welcome to The Incident Report Episode 28. Adam and Paul discuss attracting Channel Partners, Configuration Errors Behind Ransomware Attacks, and VMware beating expectations. Also, is Adam excited about the new Lord of the Rings series? Find out! If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! Articl...

Welcome to The Incident Report Episode 27. Adam and Paul discuss the Apple security flaw, APT29, and Zoom dips. Also, is Janet Jackson’s classic Rhythm Nation a cybersecurity risk? If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Join Quest for an interactive Partner Forum! Your hosts Adam Burke and Gary Schick will share...

Welcome to The Incident Report Episode 26. Adam and Paul discuss the edge real estate crisis, cloud overspend and a snag in the Citrix buyout. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Join Quest for an interactive Partner Forum! Your hosts Adam Burke and Gary Schick will share recent success stories as well as topi...

Welcome to The Incident Report Episode 25. Adam and Paul discuss the Telarus Summit, Softbank Struggles, and discuss what MSPs and MSSPs need to consider before offering compliance services. The guys also share their favorite books. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Telar...

Welcome to The Incident Report Episode 24. Jack Bauer…I mean… Paul and Adam discuss branding, TikTok, and keeping cyber resilience at the 5th grade level. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Gen Z and TikTok Use https://www.bloomberg.com/news/articles/2022-07-29/gen-z-uses-...

Welcome to The Incident Report Episode 23. Paul and Adam look at new product releases from Cisco, Avant, HPE, Cato Networks and discuss Zero Trust Security adoption. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: New Products and Services https://www.channelfutures.com/galleries/new-p...

Welcome to The Incident Report Episode 22. Microsoft cancels some plans, Austin blasts Kaseya, and SHI is operational. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Microsoft NCE renewal deadline delayed https://wire19.com/microsoft-nce-renewal-deadline-delayed-beyond-july-11/ Datto...

Welcome to The Incident Report Episode 21. Adam and Paul bring the metaphors, the awards, and best practices for MSP’s. Congrats to Quest for winning Channel Vision’s Channel Partner of the Year! If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Hyperscalers Continue to Consolidate: What...

Welcome to The Incident Report Episode 20. Adam and Paul discuss Cisco’s Partner Revolution, share some marketing advice, and reveal some turkey hot takes. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Cisco Partner Evolution https://www.channelfutures.com/sdn-sd-wan/ciscos-robbins-c...

Welcome to The Incident Report Episode 19. Adam and Paul review the SpiceWorks 2022 State of IT report, and discuss QuestFlex If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: The 2022 State of IT https://swzd.com/resources/state-of-it/#chapter-6 The Incident Report is created by Quest T...

Welcome to The Incident Report Episode 18. Adam and Paul look at the Welcome to The Incident Response Episode 18. Adam and Paul look at the Cloud Market Share in 2022. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Cloud Market Share 2022 https://www.channele2e.com/news/cloud-market-s...

Welcome to The Incident Report Episode 17. Adam and Paul discuss MSP valuations, Broadcom-VMware Deal, and is ransomware good for business? If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: MSP Valuations https://www.channele2e.com/investors/have-msp-valuations-finally-peaked/ Broadcom-V...

Welcome to The Incident Report Episode 16. Adam and Paul discuss Randy Jeter’s recent comments, Avant buying PlanetOne and the Talent Shortage (or is there!?) If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Randy Jeter https://www.channelfutures.com/galleries/8-channel-people-making-wa...

Welcome to The Incident Report Episode 15. Adam and Pau discuss the recent French Fiber Optic Attack, the value of Intelligent Alerting, and Avaya’s recent partnership with Microsoft. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: French Fiber Optic Attack https://www.cyberscoop.com/f...

Welcome to The Incident Report Episode 14. Special guest Michelle Torrey-Teunissen, CRO of 6clicks joins Adam and Paul to share 6clicks mission, partnership opportunities and an insightful webinar coming up on May 11, Solving GRC Tech Procurement for State & Local Government. The webinar will feature Quest, 6clicks, and City of Livermore. Learn more about this webinar: https://www.linkedin.com...

Welcome to The Incident Report Episode 13. Adam and Paul discuss the Citrix buyout, email security failures, and “just another” 19 billion equity fund. If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Citrix Shareholders Approve $16.5 Billion Private Equity Buyout https://www.channelfut...

Welcome to The Incident Report Episode 11. Adam and Paul discuss the Conti Leaked Documents, Top Moments at Channel Partners Conference, Managed Service Trends of 2022 and Biggest Cybersecurity Risks for MSPs If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com. Thanks for listening! Articles Cited: Conti Leaked Documents - http...

Quest CEO, Tim Burke joins the show for an honest discussion about cyber insurance. Do you need cyber insurance in 2022? Tim is always direct, and we appreciate his insights! If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com .   Thanks for listening!   Register for The Channel Partners Conference: https://channelpar...