Startup Confidential

Send us Fan Mail 99% of business media stories on startups are essentially PR for the startup itself. This makes these stories a one-sided source of information on what it’s like to operate and grow a startup. While there are more and more discussions of mistakes, basically no one at Inc or Entrepreneur or anywhere else really will ever greenlight a debate on this or that failed startup unless, li...

Send us Fan Mail 99% of business media stories on startups are essentially PR for the startup itself. This makes these stories a one-sided source of information on what it’s like to operate and grow a startup. While there are more and more discussions of mistakes, basically no one at Inc or Entrepreneur or anywhere else really will ever greenlight a debate on this or that failed startup unless, li...

Send us Fan Mail Episode 100! Boom! I want to thank my listeners for tuning in twice a month to the Startup Confidential podcast Do you have what it takes to be a killer Founder? In this episode, I talk about the traits top founders have to have to make it in the industry. Are you a smooth-talking public firm CEO kinda person? You won’t make it…and here’s why... Your Host: Dr. James F. Richardson...

Send us Fan Mail Listen in on a re-issue of a  popular podcast: Retail Buyers. Either right now or eventually, you will need to convince buyers you are a key new addition to their sets. In this episode, I share some pros and cons of developing relationships with these important stakeholders. I also discuss why the Skate Ramp is just not on their radar, even though one of your key KPIs - velocity -...

Send us Fan Mail The real diversity issue in American marketing is diversity of thought. Emmanuel and I continue the discussion in which you will learn why Dr. Squatch nailed it and MTV literally researched its way into oblivion.  Dr. Emmanuel Probst is Global Lead, Brand Thought-Leadership at Ipsos, adjunct professor at the University of California at Los Angeles and a Wall Street Journal and USA...

Send us Fan Mail This is the first of two episodes in which I interview Emmanuel Probst about the continued problems in American marketing. We kick things off by discussing the illusion of control, the need to communicate transformative outcomes or risk being tuned out and other gems.  Dr. Emmanuel Probst is Global Lead, Brand Thought-Leadership at Ipsos, adjunct professor at the University of Cal...

Send us Fan Mail How can a word like “occasionally” be so detrimental to the plant-based meat industry? Scaling too fast and not fully understanding the underlying behavior driving its business resulted in Beyond Meat's premature decline. Haste followed by a series of growth Hail Mary's won’t keep your brand growing once it reaches scale. Tune in to see why not. Your Host: Dr. James F. R...

Send us Fan Mail As a CPG founder, you know you need one. Yet, you can’t seem to face the uncomfortable fact that creating a strategic plan will cost just a little time but a lot of emotional courage. Listen to Podcast #95, 7 reasons why you need a strategic plan, and learn how a strategic plan helps you to clarify the rules of decision-making, makes it easier to say no, and more. Your Host: Dr. J...

Send us Fan Mail Are you too busy to read your third-party distributor’s contract? Too busy or too overwhelmed with pages and pages of the legal doc?  Listen in to Part 2 of Getting Real About Distribution, Dr. James Richardson’s guest interview with Greg Esslinger, Distribution Expert of Natural Food Ally. Greg shares common mistakes new founders make when working before and during with third-par...

Send us Fan Mail Founders new to the food industry often make costly mistakes when they jump in with third-party distributors too soon. Listen to Dr. James Richardson's interview with Greg Esslinger of Natural Food Ally as they discuss the 3 top wrong actions founders take when working with distributors. Part 1 of 2 Parts. (Part 2 will be published on May 15.) Greg's experience includes...

Send us Fan Mail Is there more than one way to execute a Root Cause Analysis on your consumer brand? Absolutely...but that shouldn't stop you from performing a complete analysis. In Episode 92, Root Cause Analysis for Founders, I break down the steps on why you need to do one and some blind areas that you and your team may not be seeing. Valuable questions are offered to ask yourself before y...

Send us Fan Mail It’s time to revisit my original episode! It’s on the dark and painful Phase 1 of the Skate Ramp. And it’s your antidote to the trade media clickbait in which white men raise more money than they deserve and just skip to Phase 3. Not helpful. Learn how to make it through the Death Funnel alive. My most popular and downloaded episode ever. Your Host: Dr. James F. Richardson of Prem...

Send us Fan Mail The awkward removal of Miyoko's founder Miyoko Schinner is another reminder of how institutional investment can go very badly if founders aren't fully educated and aware of what they are getting into. And they are a reminder to me about how founder ego can cause folks to believe they need more money than they do. Investors in a rush to monetize a fad, will often goad fou...

Send us Fan Mail Trend content is not my focus. However, this Boba tea thing just tickles my brain too much. The explosion in this foodservice category occurred during the pandemic and continues to this day. It's a perfect case to explore the difference between a "fad" and a "trend."  I also wrestle with the issues behind the formation of new beverage categories, using bot...

Send us Fan Mail One reason young folks don't last in the startup world is that too many haven't suffered a massively alienating experience and pushed through. This is especially true for the average founder who is white and upper-middle-class. Teaching 'entrepreneurship' to those without resilience is a bizarre feature of campus life today. Listen to me explain why getting ali...

Send us Fan Mail This is something founders don't discuss openly enough. There are toxic upper limits to survival for early-stage consumer brands. You should know them if you need to pull the fire alarm rope and get yourself to financial and emotional safety. Remember, entrepreneurship is still a choice, not a prison sentence. Don't let the psychology of sunk costs create a bigger proble...

Send us Fan Mail It can be very tempting to look at your balance sheet or cash flow and then pick only tactics you can afford based on your present snapshot. The problem with this is not your financial responsibility. The problem is that you can't compete effectively and grow rapidly until you prioritize competitive strategy first and then determine the relevant playbook you can afford. I pro...

Send us Fan Mail Population reach vs. prevalence of heavy-users. This is an important statistical distinction when studying the impact of any social phenomenon. Organic food is no different. In this episode, listen to what most journalists mess up when they explain why organic food took off twenty-five years ago. For the full deets, check out my Substack essay on the topic - https://bit.ly/3YGUDIB...

Send us Fan Mail The challenge you face here is cultural. American marketers, as a tribe, just don't care about learning from consumers. They insist on influencing and telling to the exclusion of basic empathy. They are arrogant beyond belief. This is fine when you're selling a commodity for which the advertisement is the only possible variable left to create an advantage.  But when you&...

Send us Fan Mail Planning seems like a luxury to overwhelmed founders. I get it. But it's not. It's a lifeline in the chaotic waters of entrepreneurship. Remaining objective in the face of the emotional rogue waves of entrepreneurship is perhaps the top benefit of even a short, objective plan for growth. In addition, a revenue target is a brutally objective mirror once the year is over. ...

Send us Fan Mail Liquid Death is the latest CPG case everyone is talking about. Not simply because of the massive fundraising but also the actual topline growth. The question is, can you lean on branding as the primary launch attribute? Is this something you can only pull off in categories like water? And will LD stay at scale, or was it simply a well-executed advertising stunt? My thoughts on thi...

Send us Fan Mail I've seen it client side. I've blogged about it recently. The emerging research on paternalistic work cultures is this: great for stable, conservative slow-growth small businesses where employees prefer stability to the stress of high performance. And the downside is that a paternalistic leadership style generates mediocrity even from highly talented people.  Paternalism...

Send us Fan Mail Many in the natural/organic end of CPG were heartbroken when Coca-Cola wound down the Honest Tea portion of the Honest business. In this episode, I share my own take on why Coca-Cola most likely made this decision and why Honest sold way too early in the revenue curve to make this acquisition work long-term. Your Host: Dr. James F. Richardson of Premium Growth Solutions, LLC www.p...

Send us Fan Mail Wow. Finding a decent head of marketing is easy. But, their ability to move the needle is probably dumb luck, despite their organizational skills. Most marketing fails to move awareness and household penetration because the head of marketing doesn’t have a Guggenheim ruthless eye for effective creative that moves hearts and wallets. The problem is so bad, I even launched a course,...

Send us Fan Mail RampCo is an illustrative case based on my client's work. It explores how a brand launched as a multi-category platform can immediately find its hero UPCs and pivot toward them. The result is a more focused, much faster grower brand consumers now see as a true category expert. And consumers want new brands to be category specialists. Leave the platform innovation for store la...