Retail Refined

Host Melissa Gonzalez welcomed Jaysen Gillespie, SVP of Data and analytics for Shopkick. Gillespie has over two decades of experience in the industry and oversees all aspects of data and analytics for Shopkick. This retail app rewards consumers and feeds retailers and brands essential consumer data.  The life of a consumer is changing, and while COVID-19 didn’t create these recent trends...

How the world shops and buys has always been a steady evolution. In the last year, that incremental change hit rapid speed. That caused huge ramifications for the supply chain, creating a real need for transparency in many ways. Tackling the subject of transparent supply chains, host Melissa Gonzalez spoke with Ryan Yost, VP and General Manager at Avery Denison, leading their printer solutions div...

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. An in-store experience team is not unlike the UI/UX group for digital assets. It’s about connection, value, spe...

Customer experience, inventory control, and interactions are all challenges for retailers. The pandemic only exasperated them; however, technology is closing the gap. Host Melissa Gonzalez spoke with entrepreneur and technology expert Skip Howard, Co-Founder and CEO of Spacee, about what his company is doing to support retailers. Spacee has several computer vision and AI products for retailer...

The ecosystem of eCommerce is always evolving, and the last year has seen a rapid pivot for retailers. So, what can an eCommerce expert share? Host Melissa Gonzalez sat down with Hatch CEO and Founder Joris Kroese to learn more about what Hatch does and the changing online shopping environment. Kroese has an extensive history in eCommerce, once owning a brand that sold technology products. He noti...

Data-driven retail delivers insights that lead to better decision-making. On the digital side, retailers have easy data sources, but offline retail is harder to quantify. Location analytics is closing the gap. To learn all about this exciting segment of data analytics and how it’s redefining retail, host Melissa Gonzalez welcomed Ethan Chernofsky, VP of Marketing for Placer.ai. Basic concepts abou...

Steve Hornyak oversees Fabric's global sales, marketing, business development and customer success business functions. He has worked in the retail technology, software, and SaaS business sectors for the past 30 years, including executive and senior management positions at PricewaterhouseCoopers, Oracle, SQL Financials, Clarus, Brickstream (Nomi), Trax Image Recognition, and Symphony RetailAI. He h...

Melissa Gonzalez, host of MarketScale’s Retail Refined, knows what’s at the top of everyone in the industry’s mind as 2021 dawns – more personalized experiences and better supply chain efficiency. In the wake of the COVID-19 pandemic, these two trends are paramount. Consumers are still hesitant to shop in person in many cases but, when they do, they’ll likely return to elevated expectations for pe...

Retailers learned many lessons in 2020 relating to the “new” in-store experience. This knowledge now shines the light on what’s to come regarding inventory accuracy, flexible fulfillment, and more trends. Sharing thoughts on these subjects and the role of technology is Tim Kane, Retail Solutions Consultant for North America, Zebra Technologies. Zebra supports retailers with devices and solutions f...

If there is anything recent events have taught us, it’s that being adaptable is a key trait in life and in business. To gain insight into the business side of things, Melissa Gonzalez, Host, Retail Refined sat down with Adam Gam, US Chief Marketing Officer for Perfect Corp. to discuss the importance of adapting and embracing a 360 degree direct to consumer strategy. What does Gam think is needed t...

What lessons can retailers and brands look back on this year to make 2021 a better year? An expert on retail data and trends, consumer engagement, and predictive analytics, Greg Petro, Founder and CEO of First Insight, joins Melissa Gonzalez on this episode of Retail Refined. What Melissa asked Greg Petro: Why did First Insight launch the new Next-Gen Experience Management platform? What are the d...

First Insight  approaches retail with a forward looking view to consumers via predictive analytics. Through their extensive longitudinal data they are formulating insights around how consumers are being reconditioned. They are seeing a convergence of demographics and a shift to online happening as people shift to staples and stockpiling, but what does the future look like? More About Greg Pet...

Ned Hill is the founder and CEO of Position Imaging (PI), a pioneer in the field of advanced tracking technologies.  Under Ned’s leadership, PI has successfully developed an industry leading tracking solution, utilized computer vision and laser guidance to simplify item delivery, and created unique AI-based technologies. These combine to improve logistics efficiency by providing continuous vi...

Listen to Previous Episodes of Retail Refined Right Here!

Listen To Previous Episodes of Retail Refined Right Here!

Listen To Previous Episodes of Retail Refined Right Here!

Listen To Previous Episodes of Retail Refined Right Here!

Listen To Previous Episodes of Retail Refined Right Here!

Listen To Previous Episodes of Retail Refined Right Here!

Listen To Previous Episodes of Retail Refined Right Here!