MICKEY QUINN

Retail Level Up

Tips, best practices, and inspiration for those who work in retail or any customer-facing industry. Be the best you can be! It's time to Level Up!

Autor

MICKEY QUINN

Categoría

Business

Web del podcast

retaillevelup.com

Último episodio

24 de ene. de 2024

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Episodios

The 4 A's - Awareness, Action, Attraction, Accountability 03.02.2021

Do you know what to do, so you can do what you want to do? There are 4 simple steps you can put into place immediately that will help you start seeing results in any area - anything you want to do, be, or have. These 4 simple steps will help make it happen: Awareness - Action - Attraction - Accountability. Thank you for listening! Be sure to visit our website at www.retaillevelup.com Long live bri...

The Universal Steps to Success 27.01.2021

How are those New Year's Resolutions going for you? Did you start, but then fall back into your old routine? Want to learn some foolproof tips on how to stick with it? There are 5 steps to achieve any goal. Doesn't matter if it is a business, personal, or professional goal. These 5 steps will help you to succeed! Thank you for listening! Visit www.retaillevelup.com to sign up for our emails and to...

A Successful Brick & Mortar - leela & lavender 20.01.2021

Meet Jill Shea and Laura Polanski. These two have spent their entire careers in the fashion and retail world. After working in corporate retail for many years, they boldly started their own retail company: leela and lavender.  These women understand that the retail status quo must be disrupted and ignited. They have brought the fun and unique, personalized service back to make shopping enjoya...

Do You Have Your Super Hero Cape On? 13.01.2021

As a manager, leader, or owner, sometimes we have to put on our Super Hero cape and dive back into the "doing" part of our business by working along side our team, making things happen. Leave that cape on too long though, and that well oiled machine you used to have can start to sputter and have problems. Learn how to notice when you put the cape on and how to quickly cast it off so you can get ba...

Managing from Afar 06.01.2021

So you've figured out the logistics of having your employees work remotely, but how experienced are your managers in leading and communicating from afar? How are you ensuring that your employees are staying engaged and motivated? What measures have you put into place to ensure you are retaining your best people? Don't assume your management team has the skills to manage from afar. It's not easy. B...

Take Charge of Your Career - Interview with Lynn Whitbeck - Moment with Mickey 16.12.2020

Learn great information on how to take charge of your career, overcome your feelings of being not good enough, the most important skills to help you have the career you truly want, and the inside tips to managing-up like a pro!   Lynn Whitbeck is the founder & CEO of Petite2Queen and Future Forward Sales. She helps the world by providing sales and leadership training programs to achieve m...

Tips for Launching a Small Business - Interview with Holly Kraft, owner of Druthers 09.12.2020

Meet Holly Kraft, founder and owner of Druthers, a men's apparel store located in Fargo, North Dakota. Druthers carries men's lifestyle apparel brands that speak to the store's founding beliefs: be a better person, do the right thing, and personal & professional growth.   Holly has been in the retail industry for her entire career and had a life-long desire to open her own store. After re...

Owning a Restaurant/Bar Tips - Moment with Mickey - Interview with Brandon Emch 02.12.2020

Ever dreamed of owning your own restaurant or bar? Learn some inside tips from a successful owner, Brandon Emch, of Baxter's on Cedar and Baxter's The Backdoor located in Sandpoint, Idaho.  Brandon shares tips from his career-long work in the food and beverage industry: effort, communication, motivation, making the most of every bit of time during a shift, plus much more. Listen to Brandon's...

Tips on Starting a Small Business - Interview with Amy Wolf, of The Dog Spot 25.11.2020

Amy Wolf and Chef Arion Canniff opened The Dog Spot on Black Friday 2017. The concept is a small cafe focused on fresh-made foods, international fusion flavors and smaller, healthier portions with wine, beer and cider from the Inland and Pacific Northwest PLUS a small retail shop filled with pet gear and treats, and human clothing and accessories with pet themes (like a tiny Rainforest Cafe, but w...

Deciding vs. Doing 18.11.2020

You want to make a change. You decide to do it. Great! Then what? For some reason, you never make it happen. Learn how one simple thing can bring about the change you truly want. It is so simple, yet most people overlook it. Find out how to do, be, and have more of what you want in your career, and life.  Thank you for listening! Be sure to visit our website at www.retaillevelup.com.

Attracting & Retaining the Best People 11.11.2020

What does it take to attract and retain the best people? It takes good leadership skills. That includes communication, listening, feedback, and all those other "soft skills". There's a big difference in being the boss, or a manager, and being an effective leader. That difference is the key to reducing turnover, avoiding the costs and headaches of constantly trying to find new people. Get back to b...

Fill Up Your Tank, or Else! 04.11.2020

Ever felt you were too busy to stop for gas? We've all had those moments when work is just so crazy busy we lose sight of doing those little, seemingly insignificant tasks. Those little things that are easy to put off, until we eventually realize we've put them off too long and now how are we going to pick them back up again?  There are 3 key building blocks to establishing a strong foundatio...

Sustainability and Scalability 28.10.2020

When starting, maintaining, or growing a business, sustainability and scalability need to be carefully considered. There's an easy model that helps bring focus to the three critical areas of any business: products/services assortment, marketing, and pricing. The model: Offering the BEST, to the MOST, at the LEAST will help bring focus to these three critical areas.  Thank you for listening! B...

Servant Leadership 21.10.2020

What is "servant leadership"? It's been around for a really long time. It is one of the BEST approaches to leading a team and building a world-class organization. Learn the 10 Key Characteristics of how to be a servant leader in this Moment with Mickey. Thank you for listening! Be sure to visit our website at www.retaillevelup.com. Long live brick and mortar!!

Customer Experience 14.10.2020

In this new world of customization and personalization, the brick-and-mortar retailer has the opportunity to make the customer's experience really unique and memorable. Learn these easy 5 steps of how to attract and retain customers by using BLOOM.  Thank you for listening! Be sure to visit our website at www.retaillevelup.com. Long live brick and mortar!!

The World's Friend - Interview with Andrew Oakes 07.10.2020

Meet Andrew Oakes - an energetic, passionate guy who offers up wise and unique techniques for managing stress no matter the circumstances one is facing in life. It was not long ago that Andrew escaped a life of excruciating anxiety, stress, and depression. It was only after hitting rock bottom that he made a profound, but simple, discovery that changed his life and the lives of hundreds of others...

Tips on Starting a Brick-And-Mortar Business - INTERVIEW with Beverly Dry Goods 30.09.2020

Have you dreamed of opening your own retail store? Thinking that now is not the time with how challenging the retail environment is and add on top of that a global pandemic? Well, think again! Here is a sweet success story that will get you out of the "dreaming" mode and into the "action" mode!  Learn how Mary Bujwid Moss came up with the idea for her retail business, Beverly Dry Goods, some...

Making It Happen 18.08.2020

Learn how to take all those tips you've gathered from webinars, podcasts, training materials, and self-help books and start putting them to use! The acronym ACT is an easy method for sorting and prioritizing all of those tips. And then, add to that the most important tip of all: hire a coach!   Thank you for listening! Retail Level Up provides coaching, training, and consulting services to in...

Trade Secrets 18.08.2020

Learn how to take all those tips you've gathered from webinars, podcasts, training materials, and self-help books and start putting them to use! Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.

"No!" 18.08.2020

The word "no" can be the cause of stress and anxiety. But if we avoid getting a "no" we are limiting our potential and quite possibly missing out on some of the best stuff! Don't assume a "no" means "never"! When you hear "no", think of it more as a "not now". The door may be closed for now, but don't you be the one who locks it! Thank you for listening! Retail Level Up provides coaching, training...

Failure Is Not A Bad Word 18.08.2020

As children, we develop the most and fastest by trial and error. We first learn how to do something by learning how not to do it. Watch this Moment with Mickey to learn more about why it is so important to accept we will inevitably fail, and it's OK. Plus, Mickey shares a personal story of a major struggle she had, and how she failed multiple times before she finally figured out she was approachin...

Missed Sales Plans? 18.08.2020

Did you miss your sales plans during the 1st half of 2020? Are you getting ready to just write those missed sales off? Don't do that until you listen to this podcast! It's not too late to recoup some of those missed sales! Do nothing, you'll get nothing. But stretch yourself and your team, just a little bit more each day, each week, and who knows how much more you can bring in! Thank you for liste...

Be A Leader Of Change 18.08.2020

You can be like a thermometer, or you can be like a thermostat. Learn the difference you can make by being an environmental change agent. You may be just one person, but one is all it takes to make a huge difference. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule...

Networking Part 4 of 4 - Exploring Structured Networking Groups 18.08.2020

Learn what you should consider before joining a Structured Networking Group. There are lots of great groups out there, but you need to research the details before joining to find a good fit for you. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultati...

Networking Part 3 of 4 - Different Types of Networks 18.08.2020

Learn about the 3 distinct categories of networks you should have: Information, Support, and Referral. Plus: learn how to create a contact sphere with other businesses that complement yours.  Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation...

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