PTPPodcast

In this episode of the PTP Podcast, Deron Ellis and Guy Dewar share how Pillar To Post is turning those possibilities into practical tools designed to help you run and grow your business. From AI-assisted inspection reports that could save your team valuable time and strengthen the customer experience, to easier access to the business insights that help you spot trends and opportunities, discover...

Ryan Schuck sits down with Sandra Kennedy from Skyline Exhibits to talk about trade shows and how Franchise Business Owners can make sure all that time, energy, and smiling at strangers actually pays off. Sandra has some opinions. And after 20 years in the trade show business, she’s earned them. Get out from behind the table. Stop giving your best swag to people who just want free stuff. And don’t...

Today's customers and real estate professionals often form their first impression of your business online. Every review contributes to your reputation, influences search visibility, and shapes whether someone chooses to contact you or your competition. In an increasingly digital world, your online reputation has become one of your most valuable business assets. Join Jeff Campbell, Regional Directo...

The strongest marketing message isn't the one you create. It's the one your referral partners share with others. Every interaction with a real estate professional either strengthens your reputation or quietly weakens it. Realtors notice the details: how you communicate, how you manage expectations, how you solve problems, and how consistently you deliver an experience that makes their job easier....

For those of you who prefer the audio version, here is the August 2026 All Franchise Business Owner RoundTable Recording. Click the link to access PTPTV and watch the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Description: Your customers are talking. The question is, are you listening? Every survey response, NPS score, and customer comment offers a window into how your business is truly being experienced. Behind every score is a story about communication, expectations, confidence, and trust. Often, it's the smallest interactions that leave the biggest impression and ultimately determine whether someone...

You've planned it. You've hosted it. Now don't let the momentum disappear. In the final episode of our three-part Mock Inspection Insider series, Stephanie Fisher sits down with Franchise Business Owner, Laura James to share what happens after the Mock Inspection ends and why that's where the real relationship-building begins. From memorable follow-up ideas and Realtor-ready takeaways to simple to...

You've got Realtors in the house. Now what? In Part 2 of our Mock Inspection Insider series, Stephanie Fisher sits down with Franchise Business Owner, Alison Schray to reveal what actually happens during a Mock Inspection Event and why these experiences keep Realtors coming back. From interactive inspection stations and asking the right questions to creating an atmosphere that's educational, relax...

What if you could get an entire office of Realtors to spend an hour experiencing the Pillar To Post difference firsthand? That's exactly what a Mock Inspection Event is designed to do. In Part 1 of our three-part Mock Inspection Insider series, Stephanie Fisher sits down with Paige Bohrer to pull back the curtain on one of the most effective Realtor engagement strategies in the Pillar To Post tool...

Host Jay Gregg and Nick get into the real stuff: overpriced listings, buyers looking for leverage, renovation mistakes that cost sellers thousands, and why “warts and all” transparency is actually helping homes sell faster in today’s market. Nick doesn’t hold back. From part-time Realtors to panicked sellers to the power of certainty in a shaky market, this episode is packed with honest insight fr...

What if you could stop wondering where your samples are, when reports are coming back, or how much you’ve got outstanding—and just know ? In this episode of the PTPPodcast, Chuck Gravely sits down with Kimberly McDonough from EMSL to break down Lab Connect—the behind-the-scenes tool that can quietly save you time, money, and a whole lot of back-and-forth. This isn’t about learning another system....

What does strong leadership really look like when the market turns against you? In this episode of the PTPPodcast, Charles sits down with 2025 Franchise Business Owner of the Year Greg Dupey for a candid conversation about navigating one of the most difficult stretches many business owners have faced in recent years - and what it takes to come out stronger on the other side. Greg shares how waived...

In this high energy episode of PTPPodcast, Charles sits down with Jeremiah and Maria Adell, the 2025 Rookie of the Year winners from Augusta, Georgia. Their first year in business didn’t follow a smooth or predictable path. After transitioning from military service, they faced a series of unexpected challenges that would have discouraged many new business owners. Instead of slowing down, they adap...

In this PTPPodcast episode of Ensure Your Success , host Chuck Gravely sits down with Carrie Joubert from InspectorPro Insurance for a candid, no-nonsense conversation about managing risk in your inspection business. From whirlpool tub disasters to deck collapses and unsigned inspection agreements, Kerri shares real-life claims, lessons learned, and how simple habits can save you thousand, and you...

Hosted by Melissa Schmitt and featuring Franchise Business Owner Paige Bohrer, this episode dives into the art of turning real life into real marketing results. Forget picture-perfect marketing—this conversation is all about authenticity over perfection. Paige shares how she transforms everyday moments into growth opportunities, from creating FOMO at Realtor events to turning unexpected hiccups (l...

Featuring 2024 Franchise Business Owner of the Year, Marco Miranda | Hosted by CEO Charles Furlough What does it take to go from solo operator to running a $2.2 million powerhouse? In this must-listen episode, Pillar To Post CEO Charles Furlough sits down with Marco Miranda, our 2024 Franchise Business Owner of the Year, for a raw and revealing conversation on how one ah-ha moment sparked the jour...

How do you prepare your business for a planned leave without letting things fall through the cracks? In this episode, Autumn Rogers shares how she planned for one of life’s biggest milestones—maternity leave—while keeping her inspection business running strong. Host Deron Ellis dives into Autumn’s story of balancing family and business, and how EZBook Flex provided the short-term scheduling suppor...

What happens when a solo operator mindset gets shaken up by a glimpse into something bigger? In this episode, Charles sits down with 2024 Rookie of the Year Matt Ruggieri—an Army veteran who came into franchising thinking small… but didn’t stay that way for long. Matt shares how his early vision of “just supporting his family” transformed into a strategic push toward a Large Profitable Business wi...

What do you do when your scheduler suddenly leaves and your phones keep ringing? In this episode, Franchise Business Owner Josh McDannel shares how an unexpected staffing loss threatened to disrupt his entire operation—and what he did to stay on track. Join host Deron Ellis as they explore Josh’s real-life experience of navigating the chaos, finding a fast solution, and ultimately bridging the gap...

US Franchise Business Owners Description Join host Adam Brown as he sits down with Dan McGauley, Director of Strategic Partnerships, and Gregory Krieger, Senior Account Executive from OneSource , to take a closer look at the U.S. PTPConnects program , the home services concierge solution available to your customers through our partnership with OneSource. This episode is specifically tailored for U...

US Franchise Business Owners Description Join host Adam Brown as he sits down with Dan McGauley, Director of Strategic Partnerships, and Gregory Krieger, Senior Account Executive from OneSource , to take a closer look at the U.S. PTPConnects program , the home services concierge solution available to your customers through our partnership with OneSource. This episode is specifically tailored for U...

Description: Host: Paul Ferguson, OH, Franchise Business Owner Guest: Charles Furlough, CEO of Pillar To Post. Curious about the new PTP Executive Model? This episode of PTPPodcast is your go-to resource for all the answers. Host Paul Ferguson, OH, sits down with CEO Charles Furlough to dive deep into this exciting new direction for Pillar To Post. Paul doesn’t shy away from the big questions as h...

Join host, Deron Ellis, and guest, Stephanie Fisher, for an insightful discussion about The Path—the growth journey from being a single inspector to building a large, thriving business. They talk specifically about the Growth Plan, emphasizing that growth isn’t accidental; it requires thoughtful vision, planning, and commitment. Stephanie shares how to develop a Growth Plan by identifying your WHY...

For those of you who prefer the audio version, here is the November 2024 All Franchise Business Owner RoundTable Recording. Click the link to access PTPTV and watch the video version of PTPPodcast: https://www.youtube.com/playlist?list=PL09NiSicoKHKRRO0El5mht5n1QLWqPwNn

Host Jay Gregg sits down with Jared Fenn to unpack the transformative potential of Market Ready Inspections (MRI), the next evolution of Pre-Listing Inspections designed to help realtors thrive in today’s competitive real estate market. As a pilot member for MRI, Jared shares his firsthand experiences, offering a clear strategy for how this service can position you as an indispensable partner to L...