Private Practice Owners Club

The common way of thinking when it comes to harnessing and mastering our craft is through continued education. However, for those of us whose time is not really on our side, it is not that efficient to take more and more courses while expecting to grow any time soon. Creator of coach and consultant companies called PT Builder and Smart Success PT, Greg Todd, PT took a U-turn after spending years t...

Some businesses struggle with connecting and keeping patients, especially in the PT industry. The secret to this is always being able to create an excellent customer experience. David Self, the Director of Product Strategy for the software company, Keet Health, shares what he learned from the internet software realm and how it can be incorporated into the physical therapy business. Focusing on mak...

Have you ever dreamed of what life would be like if you didn’t have to deal with insurance companies? The vision is beautiful, isn’t it? Thankfully for pioneers like Dr. Aaron LeBauer, PT, DPT, we know that it’s not just a far-off dream but is an obtainable reality. Aaron has never worked in anything besides a cash-based practice outside of his internships, and thus knows the details that guarante...

One of the primary concerns of many private practice owners is acquiring new patients. Breaking down all the process and costs that entails, Steve Stalzer, co-founder of 8150 Advisors, is back to help us as he finishes off this two-part interview on growing your own private practice. This time, Steve shares the ROIs of marketing – how to easily break down the monetary efficiency of our marketing e...

Kim Rondina, DPT of Wisdom PT Coach, knows what it’s like to develop leadership teams and build a thriving practice as she’s done both successfully. However, as she coaches and trains PTs and their bosses, she is noticing that there can frequently be a gap between what the PT and owner are wanting from each other. What she notices is that if the owner, the leader, will take the time to really list...

To achieve the best results for your business, you should be more innovative and open to new ideas in creating systems that would make your staff and your client’s life easier. Owner of Total Motion Release, Tom Dalonzo-Baker spent years developing his physical therapy skills to the benefit of his patients and staff and, intuitively, took those same systematization procedures to overhaul his front...

Dr. Tim Thorsen, DPT has had a lot of success in gradually expanding and stabilizing his physical therapy company. Although he had done that in many different ways, Tim had found how it was when he relied on the right people, who are aligned with his company, that he has been most successful. This goes back to Jim Collins’ Good to Great principle – first who, then what. Tim shares how he applied t...

After sharing his professional story, Steve Stalzer, PT is back for the second time to tell us about the valuations of physical therapy clinics and the three factors that can improve our EBITDA. As founder of 8150 Advisors, a PT consulting firm, Steve has guided owners across the country how to calculate and improve the value of their private practices. In doing so, owners have created businesses...

Owner of Crom Rehabilitation, Dr. Roy Rivera, Jr., PT, PhD, DPT, MCHES isn’t a social media expert. However, he has leveraged social media and his clinic’s specialization to become the number one result on Google and Yelp for “Houston Physical Therapy.” Considering how huge Houston is and adding that to the fact that Roy has only been in practice for four years, this feat is undeniably amazing. Ro...

Puff Daddy’s iconic song goes “It’s all about the Benjamins!” That is why if you’re going to work hard, be sure that you’re getting paid for it because you have value. Unfortunately, not all PTs realize this. They do not like dealing with the numbers and billing headaches. This is where Kevin Cappel of Jet PT Billing comes in. Moving from PT ownership to consulting to starting his own PT billing c...

Deciding on an EMR (electronic medical record) or switching to a different EMR is a huge undertaking, one that will take you at least six months to groove into your company, along with the associated tears, cursing, and bleary-eyed late nights screaming at your laptop. There can definitely be a love-hate relationship with them since none of them are perfect and we rely on them so much. In this epi...

Dr. Jamey Schrier is back, and this time he’s on a tear! He is the Founder and CEO of The Practice Freedom Method, a business training for physical therapists. Jamey is not one to hold back and he’s got a few things on his mind about some of the common refrains we hear in physical therapy – things regarding quality time and patient care, the need for continuing education, the PT down the street be...

Jerod Bowen, PT has spent the past nine years dealing with start-ups, sales, and acquisitions of different healthcare specialties – physical therapy, family practice, chiropractic, surgical centers, etc. Along the way, Jerod’s been able to witness the trends and, thus, has a great perspective of what’s coming for physical therapy. As he sees it, we’re at the “tail end” of what’s been happening in...

Matt Esrick, DPT is a “long-time listener” and reached out to me regarding some of the content of the podcast. Matt’s a new clinic owner (less than a year) and, although he has an MBA, he still has some issues that he has to deal with – marketing, building relationships with physicians, and establishing himself in a crowded marketplace. John Woolf, PT has been a recent guest. When I told him about...

Brian Weidner, President and Co-Founder of Career Tree Network, has been a resource for companies looking for PTs for over a decade. Rather quickly, he figured out that if you’re looking for a PT, you have to be constantly active and working your recruiting plan. Most PTs like where they’re working and aren’t necessarily looking for their next job. However many are what Brian would call “passive”...

Robert Brown, PTA, is one of the few PTAs in the country who owns a physical therapy clinic, plus he is the first PT clinic owner that I’ve interviewed who purchased his practice. Wouldn’t you know, just like any other PT clinic owner, he came across the same issues related to culture, staffing, growth, recruiting, and billing that any de novo clinic has experienced. You may think that since Rob p...

Michele Kehrer, PT, comes to us as an owner who has been through some incredible tragedies in her life and, while overcoming those tragedies, concurrently established a thriving niche PT practice. Now she looks at life and business ownership through a different lens. Everyday is full of gratitude. Little “issues” are quickly addressed or minimized. Her priorities are quite a bit different. Now she...

John Woolf, PT, is out to change healthcare and not with any amazing technical breakthroughs. Rather, John is determined to change the practitioner’s mindset and redirect their focus on the patient (not their evidence-based care they provide) and aligning with the patient. By doing so, John has learned that patients are more engaged in their therapy – attending their PT sessions, following instruc...

Starting your own clinic can already feel like going over a mountain, how much more when you have more than twenty clinics on hand? Someone who knows just how that feels is co-owner and co-founder of HealthQuest Physical Therapy in Michigan, Bill Knight. We pick his brain as he narrates his experiences of owning twenty plus clinics which continue to grow and expand. He talks about the elements tha...

I’m excited to bring back Dimi, Dr. Dimitrios Kostopoulos, PT, DPT, MD, PhD, DSc, ECS, as we discuss the seven facts that will be and are changing the future of the PT industry. Dimi runs a number of physical therapy businesses – clinics, continuing education company, diagnostics – and also been on a number of local and national PT boards. He has perspective, and thus I believe he is expert on wha...

Dee Bills, PT, spent a year perfecting her clinic’s front office procedures and now has it down to a science. Dee found Front Office Guru in 2016 and now specifically trains front offices to optimize the patient experience, the arrival rates, and, thus, the collections at the front desk. In doing so, she has been able to turn around clinics that were severely under-performing to eventually achievi...

Jeff McMenamy, OT, and Dr. Sabrina Starling (from the previous episode) join me in a conversation about Jeff’s success and how his success is directly related to the business coaching that Dr. Starling provided and continues to provide him. Jeff started his clinic in a two-car garage and now owns four clinics across Wyoming – Teton Therapy. His life changed forever when Dr. Starling asked one ques...

Sabrina Starling, PhD, PCC, BCC, wrote the book on how to find the top talent to join your team, literally. After noticing that recruiting and hiring “A” players was exponentially more difficult in rural settings she decided to write the book on it – How to Hire the Best (available on Amazon). She has worked with a number of physical therapy owners in the past and has recognized some of our pitfal...

You can’t do it all, and you won’t achieve your business goals if you try to do it all yourself. If so, your personal limitations become your business’ limitations. You’ve got to develop leaders if you want to grow. How do you do it? Judy Cirullo, PT, ACC, CPC, ELI-MP has spent decades in physical therapy – as a therapist, owner, and now coach/consultant. Her professional experience has taught her...

Jeff Lee, co-founder and CEO of Measurable Solutions, knows what it takes for an owner to achieve greater revenues, profits, stability, freedom, and growth. What does it take? A team. An owner can never do it by himself. An owner has to have a POWERFUL team around him to carry out his vision. With a powerful team, an owner can expect to, in Jeff’s words, run a company from any distance which conti...