Terri Handy

pmXcite - 'The Podcast'

Join Terri Handy, the mastermind behind pmXcite, this podcast is your backstage pass to the property management world. Terri holds back no punches and spills the beans on everything you've been wondering about – from leveling up your business, handling your squad, and nailing marketing tricks, to cracking the code on systems & processes, and re-inventing your communication and Agency voice. Yep, she's covering the whole shebang! But wait, there's more! We're not stopping at the basics. This podcast is all about being your wingman, hooking you up with practical solutions, and giving the industr...

No dejes de visitar la web del podcast y apoyar a su creador: www.pmxcite.com

Autor

Terri Handy

Categoría

Business

Web del podcast

www.pmxcite.com

Último episodio

13 de oct. de 2023

¿Dónde escuchar?

Podcasts en la app Replaio Radio Muy pronto

Los podcasts llegarán muy pronto a la app. Instálala ahora y sé el primero en descubrir una forma totalmente nueva de vivir los podcasts

Descárgala en Google Play Instálala gratis Android casi 10 M de descargas · valoración de 4,8 iOS muy pronto

Episodios

Leasing a property after there’s been a death 26.05.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. In this week’s question, Jade says, “We had a tenant suicide in a property a few months ago. The property has been forensically cleaned and is now ready to be rented again. I know I have to disclose to prospective app...

Avoiding abuse from tenants after telling the truth 19.05.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question comes from a Property Manager who is keen to avoid copping a mouthful as a result of providing an unflattering reference for a tenant. If you'd like to have your question answered, please head ove...

I’ve found out that a new property manager in our office is getting paid more than me, I’m not sure how to tackle this? 12.05.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question comes from a Property Manager who is not happy that a new team member is getting paid more than her. If you'd like to have your question answered, please head over to www.pmxcite.com , click the '...

Sick kids + No Daycare = Stressed Mum (& Upset Boss) 05.05.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question comes from a young Mum who has recently returned to work and is struggling with the Daycare Blues”. If you'd like to have your question answered, please head over to www.pmxcite.com , click the 'F...

Should I share the routine inspection report with the tenant? 29.04.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question comes from a Property Manager who wants to know if they should share the routine inspection report with the tenant. If you'd like to have your question answered, please head over to www.pmxcite.co...

Don’t you just love this kind of attitude from an owner... 21.04.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question comes from a Property Manager who has an owner who wants to store items at the property and access them whenever he likes. If you'd like to have your question answered, please head over to www.pmx...

Just how many maintenance jobs should a PM have on the go? 14.04.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question is from a Head of Department who says “Maintenance is a big pain point for our team at the moment.  How many jobs should someone have on the go at any one time? What’s the standard KPI?” If y...

Letting them down gently - advising desperate applicants they’ve missed out 07.04.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question comes from a property manager on the Gold Coast where they have more tenants than houses at the moment. She says “Our market is so tight at the moment and although it’s great for our owners with p...

Poor Belinda... Disaster + Delays = Abuse (hear Terri’s suggestions) 31.03.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question comes from a Property Manager who lives in an area where they were impacted by severe flooding a few weeks ago.  She says “We were lucky we didn’t have many properties severely damaged with a...

Explaining yet another change of property manager to your client 24.03.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question is from Rachael, who is Head of Property Management for a large agency. “We’ve had quite a bit of turnover in our PM team recently and my boss is wanting to really downplay this with our owners an...

When you inherit a headache from another agency 12.03.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question is from a Property Manager who has taken over management of a property with a tenant already in place and they don’t believe they are in arrears. Kara asks “What is the best way to handle the situ...

Hope you are not doing this in your office... 03.03.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question is from a Property Manager in regional Victoria who says “I’ve just started with a new office and they hand the keys out to new tenants on a Friday afternoon, when the lease starts on a Saturday....

When an owner pushes the friendship with what they want you to do 24.02.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make the lives of Property Manager easier. This week’s question actually comes from a Principal looking to help his team and he asks “When does property management become project management? Where do we draw the line?” If you'd like to have your question answe...

When the owner doesn't want to be seen as the “bad guy” 18.02.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I have a tenant who is always in arrears and the owner isn’t phased.  When I chase them up, they call the owner and give him their sob story and he believes them, every time.  How can I ge...

Should tenants be able to request a reference from an owner? 03.02.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Should tenants be able to request a reference from an owner?” If you'd like to have your question answered, please head over to www.pmxcite.com , click 'Free Resources', scroll to the bottom of the...

The top 7 mistakes made by Principals when it comes to growing the rent roll 31.01.2022

This conversation is brought to you by the NeXt Level Growth program, training for BDMs, Property Managers and anyone else interested in rent roll growth. In this episode we discuss... The top 7 mistakes made by Principals when it comes to growing the rent roll

When you notice a strong smell whilst conducting a routine inspection 27.01.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I've just completed a routine inspection at a property and this is the first physical one that has been conducted for nearly 12 months due to lockdown restrictions. The house has a very strong and o...

Stopping tenants taking the NBN box with them when they move 20.01.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Every week it seems like I am chasing an old tenant for the NBN box that they accidentally packed up when they vacated. We make a point of including this in our vacate pack, but it still keeps happe...

Handling your entries and exits like a pro during this crazy leasing season! 17.01.2022

This conversation is brought to you by the amazing team at Inspection Manager, who are always looking for ways to make property managers lives easier. In this episode we discuss...  How to handle your entries and exits like a pro, even during this crazy leasing season. Listen in for Terri’s tips and tricks!

Are we entitled to management fees when we make an insurance claim for rental arrears? 13.01.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "An owner is refusing to pay us our management fees, even though their insurance company has paid out for the outstanding rent of more than three months and we went to QCAT on their behalf. Shouldn't...

Explaining to an owner you lost at tribunal because of an agency error before your time 06.01.2022

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "I recently applied for a Warrant of Possession due to continual Rent Arrears and the tenant was allowed to stay for a further six weeks because there was a correction showing on the tenant's ledger...

Setting ‘words’ over ‘goals’ in 2022 and why this practise has changed everything for Shonleigh! 02.01.2022

This conversation is brought to you by pmXcite, where we provide Property Management solutions for growing agencies. In this episode we discuss... - Why Shonleigh loves word-setting over goal-setting - How does one actually do this? What's involved? - The big decision that Shonleigh had to make in 2021 and how she used word-setting to lean on during this time.

What do we do if a tenant's pet has been left unattended while they are away? 30.12.2021

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "A neighbour has reported that our tenant has had their dog tied up to the clothesline in the backyard, with no shade for a few days while they have gone away. They don't think anyone has been to top...

Who should answer the phone over the Christmas break? 16.12.2021

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "We are closing between Christmas and New Year for the first time this year, but we are not sure what to do with our office phone when the office is closed. Do you have any suggestions?". If you'd li...

7 things you need to do before you shut up shop for 2021 13.12.2021

This conversation is brought to you by pmXcite where we provide property management solutions for growing agencies. You can check us out here In this episode we discuss the 7 things you NEED to do before you shut up shop for 2021.

Escucha el podcast pmXcite - 'The Podcast' en Replaio

Radio y podcasts en una sola app - gratis y sin registro. Instálala hoy y no te pierdas el estreno

Descárgala en Google Play

Replaio no es editor de podcasts; los nombres de los programas, las portadas y el audio pertenecen a sus autores y se distribuyen a través de canales RSS públicos