Chris Ross
Pillar Talk with Chris Ross
Join Chris, your host and care setting insider, as he takes you on a journey into the heart of culture and leadership in today's dynamic landscape. Get ready for an unfiltered and edgy conversation that goes beyond the surface, delving into the real issues and trends that shape our care setting. Each episode, Chris and his guests will bring you candid insights, thought-provoking discussions, and actionable strategies that will challenge the status quo. Get ready to break through the noise and discover what truly matters in building exceptional cultures and leading with LEGACY.
No dejes de visitar la web del podcast y apoyar a su creador: qualitylhc.com
Autor
Chris Ross
Categoría
Web del podcast
Último episodio
1 de may. de 2026
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Episodios
Episode 5 - Leadership & Becoming a Catalyst with Nicole Kaufman 16.10.2023 52:18
Welcome to an electrifying episode of Pillar Talk! We're thrilled to introduce our first special guest, Nicole Kaufman. Nicole is currently the Chief Transformation Officer for Genesis Healthcare . Nicole and Chris have known each other for 15 years and she is one of the most talented and thoughtful leaders in the post-acute care setting. In this engaging conversation, Nicole joins Chris to ex...
Episode 4 - The Fourth & Final Pillar - Plan 09.10.2023 36:53
Chris talks through what he believes are the elements required to build a strong plan, no matter what your plan is for. There is no perfect plan, so don't wait to execute or take action and be stuck in the planning phase waiting for the perfect plan. clear destination but bite-sized steps to get there. be flexible with your plan. understand mitigating options. he talks about Andy Frisella'...
Episode 3 - Process - The Third Pillar of Performance 02.10.2023 41:35
In this enlightening episode of "Pillar Talk," Chris takes you deep into the heart of success in post-acute and long-term care. Today, we're unveiling the third Pillar: Process. From operators to nurses, everyone in the care setting plays a vital role in delivering exceptional care. And behind the scenes, it's the well-defined processes that keep everything running smoothly. Chri...
Episode 2 - Pillars of Performance - Product 25.09.2023 39:03
Today, Chris dives into the second Pillar of Performance - Product. In this case, we're discussing the product as the care being provided in various care settings. The quality of care and belief behind the product drive this pillar - so let's get into it.
Episode 1 - People - Your Most Important Pillar 18.09.2023 31:35
Join Chris as he dives into the first pillar of the four Pillars of Performance, People. Arguably, the most important pillar, having the right People and treating your People the right way is the foundation to success.
Welcome to Pillar Talk 14.09.2023 10:31
Welcome to Pillar Talk! During this inaugural episode, Chris introduces you to the 4 Pillars of Performance and why they might matter to you. He kicks off the beginning of this brand new podcast, so keep an eye out for new episodes to come! https://qualitylhc.com/ep-0-welcome-to-pillar-talk/
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