Pharmacy View Podcast

On this episode of the Pharmacy View podcast, Scott talks with Brianne Shephard, winner of the Pharmacy Assistant of the Year award in 2019. Scott and Brianne discuss Brianne’s experience in working with independent pharmacies and pharmacists to build their front-of-shop businesses and professional services. Brianne describes some of the difficulties she faces when trying to implement IT changes i...

On this episode of the Pharmacy View podcast, Scott talks with Simon Carroll, Director of Health Information Australia, as well as co-founder Ehealth Coach and of the charity Global Schools Partners. After briefly discussing Simon’s background in owning pharmacies Scott and Simon go through a detailed walkthrough of what Health Information Australia does and how it works. QR codes are provided to...

The massive influence of technology on the retail pharmacy industry is front and centre in this episode of Pharmacy View. Scott welcomes long time colleague Chris Swifte of the AP Group. Together they survey the landscape past, present and future with regard to the role IT platforms play in today’s pharmacy sector. They touch on the efficiency and expansiveness of big data as well as partnering op...

On this episode of the Pharmacy View podcast, Scott and his guest, Roger Simpson of The Retail Solution, take a look at tech trends that will have lasting impacts in the post-Covid world. A thought leader with more than 25 years’ experience in the areas of retail consulting and training, Roger shares thoughts about how to improve customer service and in so doing boost total retail sales – in parti...

On this episode of the Pharmacy View podcast, Scott and his guest, Natalie Sirianni, break down the many components involved in the sale of a pharmacy. A broker whose entire family works in various aspects of the industry, Natalie draws on 15 years of experience. She walks us through a checklist of items to consider when buying or selling a pharmacy. Many of the most challenging aspects of such sa...

On this episode of the Pharmacy View podcast, our guest is Sue Muller, founder of LocumCo, Australia’s leading pharmacist owned and operated specialist recruitment company. As a young locum, Sue realized that she was unable to accommodate all of the requests she received. After repeatedly passing jobs to friends, she saw an opportunity and created LocumCo to revolutionize the Pharmacist Locum indu...

On this episode of the Pharmacy View podcast, Scott’s guest is Ironman Champion Guy Leech who will be attending APP2021 on the Gold Coast this year as part of a newly formed Sudden Cardiac Arrest awareness partnership with the Pharmacy Guild of Australia and several major Pharmacy Groups. Originally from Melbourne, Guy lives today on Sydney’s North Shore beaches where he spends a lot of time keepi...

On this episode of the Pharmacy View podcast, our guest is Daniel Riley, director at Suntax. He is passionate about developing and using accounting tools that can help speed up cash flow to small businesses and keep them running. Daniel is an accountant by trade, but he joined Suntax to help make the accounting process easier for small businesses. Part of this comes from the Xero platform, which h...

On this episode of the Pharmacy View podcast, our guest is managing partner from Chemist Discount Centre in Endeavour Hills - Pharmacist Kavita Nadan. During the episode, Kavita discusses the future of Pharmacy innovation and the importance of keeping an open mind and being receptive to change as it comes. Kavita discusses her background and how she developed a passion for the intersection of IT i...

On this episode of the Pharmacy View podcast, our guest is Pharmacist Pasquale de Maria who has made the professional transition from Full Time Pharmacist & Pharmacy Owner to Bookkeeping Business owner. During the episode, Pasquale discusses some of his positions on digital bookkeeping, and offers insights into why it can save Pharmacies time and money. Jumping right in, Pasquale describes some of...

On this episode of the Pharmacy View podcast, Scott talks with Sarah Stoddart of Vitality Law, who practices commercial and employment law with a focus in the healthcare industry. Scott and Sarah focus today on Technology and HR law. Sarah talks about the issues companies face when using their social media platforms to post staff/customer images and the issues of privacy and consent surrounding th...

On this episode of the Pharmacy View podcast, Scott talks with Rob Sztar, Pharmacist and Owner/Partner at Scripts for You pharmacy in Victoria. Rob is also the author of Transpharmation, a book discussing how technology can impact Pharmacy, as well as leading a podcast and digital magazine on the subject as well. Scott and Rob start off by discussing how some Pharmacists fear using more technology...

On this episode of the Pharmacy View podcast, Scott and his cohost Anthony Sapountzis from Aerion Technologies talk with Shane Bartle, CEO of Storbie, a software firm specializing in the community pharmacy industry that helps create and manage omnichannel websites for its clients. Scott and Shane first discuss Storbie’s move to specialization in community pharmacy and how the firm can provide valu...

On this episode of the Pharmacy View podcast, Scott talks with Tim Shelton, a community retail Pharmacist with 25 years of experience in the field. Tim is currently working in e-commerce heading up the agency machete.systems, which takes Australian and New Zealand brands and helps them transition into being represented on Amazon. Scott and Tim tackle the question of whether or not the forced move...

On this episode of the Pharmacy View podcast, Scott talks with Rachael Runner, national business development manager at Demodeks Meditech. Rachael is a healthcare industry veteran with over 22 years of experience, currently specializing in pharmacy dispensary and robots. Rachael shares key insights from her years in the industry focusing on the importance of customer service and the pharmacist pat...

On this episode of the Pharmacy View podcast, Scott gets the latest on a range of digital technologies from Marta Stybowski, a pharmacist who has consulted widely across the industry. She currently represents the groundbreaking SiSU wellness platform whose stations are popping up in retail, Pharmacy and office spaces offering individuals a secure online portal to measure, track and improve a range...

On this episode of the Pharmacy View podcast, Scott talks with Propell Health CEO and founder Craig Simmonds to talk all things iHealth and using technology to improve the patient experience from the doctor’s office to the pharmacy. Given the prevalence of iHealth and the benefits of using technology to remotely-monitor patients, it may be surprising that Craig didn’t start out in the healthcare i...

In this episode of Pharmacy View – technology in Pharmacy podcast series, Scott invites Richard Lennon to share some of the technology best practices he has implemented at Davey Street Discount Pharmacy, the independent Pharmacy he co-founded in Hobart, Tasmania. He calls his homegrown strategy “Automagic,” a term he coined to describe a variety of platforms that make his pharmacies’ daily operati...

In this episode of Pharmacy View, Scott talks with Andrew Romeo from Aerion Technologies. Andrew and his business partner Anthony Sapountzis started Aerion Technologies about twelve years ago right after they finished university. In these early days they were introduced into Pharmacy through a Brand marketing group and the work that came from this connection is what grew into today’s digital marke...

On this episode of the Pharmacy View podcast, our guests are Liz Bryant and Frank Triulcio from Crosier Architects. During the episode, they discuss challenges that retail architects face when trying to outfit pharmacy spaces, current trends in the field, and technology looking forward. Diving right in, they talk about some of the challenges that retail architects face while making the most of the...

In this episode of Pharmacy View, Scott Carpenter welcomes Aaron D’Souza, Pharmacist and Head of eSolutions at GuildLink, to discuss how pharmacies should be approaching digital prescribing and the steps they can take to increase their digital strength, noting the benefits of Google My Business and creating an engaging website and app.

In this episode we talk with Sarah Stoddart from Vitality Law Australia about equipping small business owners in the health care industry by providing legal knowledge and education.

In this episode of Pharmacy View, Scott Carpenter and Anthony Sapountzis welcome Richard Manthey, Head of Data and Information Solutions at Pharmacy Platform. They discuss the topic of hospitals and medical facilities being hacked and having their medical data stolen and how that relates to the security of Pharmacies and their data. We address these pressing questions: Am I at a lower risk of bein...

In this episode of Pharmacy View we talk with Pharmacist Roger Kluth originally from the UK where he worked for Boots the Chemists for approximately twenty years. Moving to Australia 15 years ago, Roger has worked for Pharmacy groups and brands including McKerrell Pharmacies QLD, Terry White Chemists, Sigma Pharmaceuticals, API Soul Pattinson & Pharmacist Advice and is currently with the Healthywo...

On this episode of the Pharmacy View podcast, our guest is Pharmacist Joe Zhou, founder of myMedKit, prescription medication delivery app. MyMedKit seeks to make it easier for customers to obtain their prescriptions while driving their loyalty to a particular pharmacy. This works by ignoring the discount model that most pharmacies use and encourage the customer through convenience and quality serv...