People, Not Numbers

Enthusiasm. A word I LOVE ❤️. Rijn Vogelaar has made it his topic of scientific and life research at Leiden University. Imagine the pleasure I took to have a conversation with Rijn for nearly 2 hours 🤩 Rijn tells us about: 👍 Ways to approach negativity and deal with it 🧠 Why our brain is still programmed to focus on issues and self-preservation and what we can do about it 💥 How enthusiasm help...

If you want to meet someone whose full energy is dedicated to help you become the best version of who you are, you are in luck: meet Shmiko Cole. In her previous life, Shmiko has handled billions of dollars, headed finance in the biggest corporations, was a board member in rooms where she was the only female. And she made it through joys and storms. Shmiko is now an entrepreneur I admire: she foun...

Today's Moment of Gratitude is dedicated to a woman I love and respect so much, Paula Thomas 🙏. Paula is the host of one of the best shows in Loyalty Marketing: Let's Talk Loyalty. She is the one who made me realize I could do my own show and she helped me set it up. Without her, People, Not Numbers would not have existed as an idea. Thank you Paula. Follow Paula's show on any major platform. My...

To all of you, listening to the show, supporting me from the very first time or having joined along the way: thank you 🙏❤️ After Episode 20 with Christopher Lembke, it is the perfect time to take a step back and ask 👉 YOU 👈 a few questions. I need you to continue on this adventure. Your voice matters now more than ever. So tell me your answers either on LinkedIn Message (Joe Sejean) or on my IG...

I usually love to find a punchline to introduce my guests. This time, I couldn’t: there were too many options! Christopher Lembke is THE guest you want to discover in this episode if: 📈 You believe we should change the way business is done ❌ You sometimes have the feeling you don’t fit it 🌌 You understand / feel we are multidimensional beings evolving in multiple dimensions at the same time ⚡️...

WARNING ⚠️ If you believe Kindness is a weakness you will probably not enjoy this episode. If you feel Kindness changes the world 🌍 everyday and has a huge impact, you will not be able to stop listening to my conversation with Barbie Layton. Barbie is the co-author of a book 📖 Women Gone Wild, she has her own TV 📺 Show (You are amazing TV) and was recently in Las Vegas 🎰 for her book launch. B...

My guest today is controversial, and this is what I loved most about Dr Thomas Oosthuizen when we recorded our conversation. If you are into marketing and believe, like Thomas, that 99.9% companies do NOT offer a seamless experience, you will be hooked by what he has to say: 👇👇👇 🏃‍♀️ Consistent mediocrity is better than inconsistent brilliance 🎯 The marketing recipe is simple: put you custome...

Kerstin Potter is the founder of Visual Metaphors at Work. In a nutshell: she found a way to us the power of images 🌉 and metaphors to solve complex problems 🤯. This creates engagement where there was passivity or fear. A true transformation ↩️. I know it, because I got certified on the tools Kerstin has built and it changed entirely the way I was facilitating workshops. Our conversation revolve...

Do you want to perform at your peak 🔝 when it really matters? Then you can't miss this episode with Nora Szanto, author of the Celestina Code 📖 Nora is a certified Emotional Freedom Technique (EFT) practitioner (and holds many other qualifications). She started as a semi-pro basketball 🏀 player in Hungary, and climbed the corporate ladder to become a top C level in sports marketing and events f...

You won't meet a lot of people like Cheffe Halima Ferreira. Starting in South Africa 🇿🇦, Halima went from sweeping the floor 🧹 of a kitchen in the UK 🇬🇧 to being the private Cheffe of royalties in the Gulf region 😲. Her path is mesmerizing and most of you will find a resonance with your own life journey. Among many (many) other things, Halima is a chief ambassador of The Burnt Chef Project in th...

Nicholas Janni (whose name I mispronounce in the first 10 seconds of the teaser 🙈 - think "Yanni") is the author of the recent book "Leader as Healer". He chose to be with me on the podcast on the very day of his book release on March 24, 2022 😮 🙏. What a gift it was 🎁. For Nicholas, we, human beings, became numb to our and others' emotions and forgot that we are creatures who FEEL, SENSE, INT...

Craig Lee is one of the friends who made me who I am. He mentored me in my last 4 years at Chalhoub Group and then joined me at my first company, Activate® Experience ❤️ - and he made it a great adventure 🙏. Now Craig dedicates his energy to help leaders joining the dots at 360 degrees ↺ and create powerful engagement around them and their brand. If you are into #customerexperience, #culturechang...

I am offering you a powerful episode today. Nathalie Sejean (IG: @nathaliesejean), a Story Fabricator, a Maker, is on the show to talk about engagement and how, through the stories we tell and through 'making', we can impact the world around us. Check this out: 🔈 Everything on this planet is a story ⟳ Our life is a process: there is no mistake, just the normal flow of any process 💥 What matters...

If you want to understand Engagement in the financial services industry 💰, you need to listen to Loredana Magri Hormuth 🤩. I had the privilege to welcome Lori, currently the Head of Business Engagement at Lombard Odier Group in Geneva. Lori is an exceptional human being 🙏 and an even greater professional. She defines herself as a 'person of service' and she has been all about that in her whole...

🎤 I recorded my conversation with Tracy Palmer-Scott with an angle in mind: talk about her practice of group coaching. I was far from imagining the depth and variety of topics we explored together, WAAAAAAY beyond group coaching: - 💰 Sales - 🏦 Retail Banking - 📈 The G.R.O.W. model - 💔 Divorce - 🎯 Being INTENTIONAL (the biggest topic of this episode) - 👩‍💻 The challenges of Middle Managers...

🙏 MY MOMENT OF GRATITUDE🙏: This is the start of a series where I want to thank people who made a difference in my life. It might be because of who they are ❤️, a book they wrote 📖, a podcast they host 🎙, their art 🖼, something they did or said 📣, anything really. I hope you will enjoy this format and find some source of inspiration through the amazing 🤗 people who I will acknowledge and thank...

Have you ever been through #surgery🏥? Have you had to commit to multiple sessions of #physiotherapy, #osteopathy, or any long #recovery, #rehabilitation and #healing process? If yes, you will love ❤️ this episode with Blair Agero (IG: https://lnkd.in/dQqJxq6P). We talk about: 🏥 Patient engagement 👨‍⚕️ Doctor-patient relationship 💥 Emotions in the healing process: ups and downs, discouragement,...

If you are managing a team, small or big, in whatever field, you will LOVE ❤️ every word of our conversation with Arnaud Kahn. It was for me a MasterClass 👨‍🏫 in #performancemanagement. You will discover 🆕 new dimensions about: - #motivation 📈 - #pressure 😥 - the REAL role of a manager 👏 - the 5️⃣ pillars of #management - the use of sports 🎾 best practices in business 💵 - and much, much mo...

⚠️ To Men who struggle with emotions ⚠️ ⚠️ To distant Dads who live far away from their kids ⚠️ ⚠️ To all of you who want to discover more about the inner world of men ⚠️ This Episode is for you ❤️ Here is the gift of the day: 2h of conversation with the Master-coach Tom Young 🤩 As boys 👦, we are often encouraged to "be a man", not to cry, not to love pink 🎀, not to "run like a girl" 🏃‍♀️. Whe...

Meet Michel Séjean, my brother, a genius 🧞. In a context students' disengagement in public universities, Michel manages, with all the team of Université Bretagne Sud (UBS), to create an unprecedented level of student engagement in law 👩‍⚖️, including in technical topics like cybersecurity 😮👏. If you want to understand what can be done to offer EXCITING and ENGAGING classes in university, AND d...

In this first Solo Episode, I invite you to dig into the first failure 🙈 of my podcast and discover a summary of the past 5 episodes. I come back on each conversation with Marco Abadie, Dennis Tels, Khaled Abuljebain, Nicholas Welch, Paula Thomas and the mysterious 🤐 guest I hope to publish for my 6th episode 🤩. This is the first 🥇 time I am doing a solo episode and I need your feedback 🎙. Do...

Paula is a very special guest 🤩: not only she is the person who showed me the possibility for me to create my own podcast 💪🏼, but she is the brilliant host of the podcast Let's Talk Loyalty 🎙https://podcasts.apple.com/us/podcast/lets-talk-loyalty/id1477471222. If you want to discover what Emotional Loyalty is❤️, hear stories about great brands doing amazing 💫things to make customers come back...

If you want to discover someone who started as a chef 👨‍🍳 and ended up managing a super successful regional luxury retail network 💍 you are in the right place. Nicholas Welch is not only a great businessman but also a professional who has put human at the centre 🎯from the very early stages of his life. We talk about retail, KPIs, food, customer experience, employee engagement and so many more...

Khaled Abuljebain is not only a great podcaster 🎙(Hope it Helps https://hopeithelps.net), he is also a professional in RTT® Rapid Transformational Therapy®. RTT® uses hypnosis and hypnotherapy to reach breakthroughs 🙌 that would not be at your reach if you were simply trying to access your subconscious mind via altered language and self-talk. If you want to go beyond pre-conceived ideas on hypnos...

For this second episode, I have done it all wrong with my Guest, Dennis Tels 😱. We dived directly into the conversation without having a proper introduction, and I spent 1h40min discovering how Dennis engaged his teams and guests... only during his past experiences 🙈. We hardly talked about what Dennis does right now in #Retail - he is an incredible expert in in this field. I enjoyed so much dis...