One Next Step: Management Tips & Tools for Small Business Owners

Every leader has to make important decisions. But the truth is, many leaders aren’t that great at it. In this episode, Daniel Harkavy, the CEO of Building Champions and leadership author, will help you understand his approach with the 7 perspectives of effective leaders – and how you can use that approach to help yourself, and your team, become better at decision making. Welcome to episode 72 of O...

Even the most capable working professionals struggle with self-doubt, costing themselves time, money, opportunities, and their reputations. In this special episode, Lisa interviews Tricia, focusing on her approach to helping leaders harness their grit and trust their gut so they can defeat self-doubt, gain confidence, and make progress on their priorities. Welcome to episode 71 of One Next Step. S...

Business professionals often lack the guidance they need to grow their careers, which limits their opportunities, influence, and impact. When they have a proven process to help them develop their emotional intelligence, relationships, and skillset, they gain confidence, accelerate their growth, master their goals, and succeed personally and professionally. In this special episode, Tricia will inte...

Most leaders want to be successful. But, for many, success comes at a price. They might be high-performers in their careers, but the other aspects of their lives have taken a hit. In this episode, LZ talks with Sheri Riley, a life strategist, empowerment speaker, and successful author of Exponential Living, about why so many high-performing leaders struggle with this, what to do about it, and what...

If you’ve ever searched for business books on Amazon, you know the choices are almost unlimited. Where do you even start? In this episode, Lisa and BELAY's Director of Marketing, Amy Appleton, are joined by Bryan Kelly, a strategic advisor, investor, and founder of Stroke of Genius. His Stroke of Genius program provides busy leaders with key ideas to execute from popular business books. Today, he’...

As business owners, we know that our sales team needs to be incentivized. But they also need to feel confident that their entire job isn’t based on simple sales numbers. Today, we’re joined for a second time by Lisa Seal, the VP of Revenue at BELAY. Lisa has a brilliant mind for sales, and she’s had years of experience with this topic. She’s helped BELAY structure a business compensation plan that...

How do successful businesses stand out from their competition? Many business leaders think they know the answer, but some may be operating under dated advice that’s no longer applicable. Chris Walker is the CEO Refine Labs and host of the “State of Demand Gen Podcast,” and he’s redefined how businesses play the differentiation game, helping them use those unique elements of what they do to separat...

In this special episode, Tricia and LZ welcome the Vice President of Marketing at BELAY, Dorian Usherwood. Dorian has 26 years of experience in brand strategy development, customer experience, and brand development and management among many other skills. Dorian is a master at using visual expression as a way to communicate a marketing message. So we’re going to talk to him about that, as well as w...

Everything of value is built on trust. You’ll pay more for the trusted brand, follow the trusted leader, and buy from the trusted salesperson. Trust is the single uniqueness of the greatest leaders, organizations, and brands of all time. In this episode, Tricia and LZ are joined by David Horsager, CEO of Trust Edge Leadership Institute and the best-selling author of The Trust Edge. He’s here to di...

Leaders are constantly making decisions. Some of them are easy, like where to take the team to lunch, and some of them are incredibly hard, like budget cuts and layoffs. With so many decisions, it’s easy to get paralyzed out of fear of making the wrong choice, or simply not being able to see the best option. In this episode, Tricia and LZ talk with Jeff Shinabarger, CEO of Plywood People, a former...

Organizations often focus their marketing on a few channels that have worked for them in the past without understanding other opportunities to promote their business and make an impact. Unfortunately, this leaves their organization vulnerable if even one of their previous tactics or channels doesn’t produce at previous levels. How can leaders at these organizations better use all marketing channel...

Knowing what you want to say is just half the battle. Actually communicating it in an effective, engaging way is the hard part. Joining us this episode to talk about this topic is one of the best communicators in the country – Lydia Fenet. She’s the global managing director and lead benefit auctioneer at Christie’s in New York City. She’s also a gifted speaker and the author of the widely acclaime...

Whether you have a sales team or are still in a sales role as a leader, you need to know how to overcome objections and pushback in the sales process. So how can you honor people’s objections while still closing the sale and delivering your product or service? Today we’re going to talk about just that with Lisa Seal, who is BELAY’s VP of Revenue. Lisa has years of experience in growth management a...

Corporate gifting is nothing new. For years, businesses have been branding coffee mugs, hats, and koozies and giving them away to potential clients. But John Ruhlin goes next level when it comes to gifting. In this episode, Tricia and LZ chat with Ruhlin, a gifted speaker, author of Giftology, and founder of The Ruhlin Group, a gift strategy, and logistics company. He’ll talk about how he uses hig...

As a small business owner and leader, promoting your business and promoting yourself is essentially the same thing. But in today’s world of social media, many people are turned off by what they consider to be narcissistic self-promotion. No one wants to be “that person.” However, there is a way to promote your business in a tasteful, professional way. In this episode, Tricia and LZ will talk with...

In this special episode, our very own Amy Appleton, Director of Marketing at BELAY, sits down with Wes Gay, the Chief Guide at Wayfinder. Wes is a certified StoryBrand guide who helps brands use the power of story to create a clear and compelling message for their employees and customers. He’ll show you why story matters – and how by leveraging the right words you can grow your business and attrac...

Successful leaders want to make a profit, but they also want to be good to their people. Joining us for this episode is Joel Manby, the former CEO, and director of SeaWorld Parks and Entertainment, and the author of the popular book Love Works. Joel was also featured on CBS’ hit show, Undercover Boss, where he made an impact on the show’s 18 million viewers by demonstrating the beauty of servant l...

Is bookkeeping really that important? The short answer: Yes! The long answer? Well, you’ll just have to listen to this special episode in which guest host Amy Appleton, BELAY’s Director of Marketing, sits down to talk with Jen Barden, BELAY’s Director of Finance. They’ll share specifics on what business owners should tackle first when approaching new processes or utilizing people to help them with...

Your spouse will eventually feel the ups and downs of your business — whether you work together as co-owners or whether your spouse is completely uninvolved in the day-to-day. So how can you make sure your spouse is involved in your business in a healthy way? In today’s episode, Lisa talks with O.L. and Sway Buckley, hosts of the super-popular MarriedPreneur Life podcast, about how to properly eng...

Today’s business leaders are pulled in lots of different directions as they lead organizations navigating rapid change, meet the demands of home, and experience pressure to be all things to all people. Transformative leaders lead from their center instead of their circumstances so they can work from a place of calm, clarity, and conviction. In today’s episode, we’re joined by Amy Balog, the CEO of...

We all know 2020 had a profound impact on businesses across America, and nonprofits were no different. With resources tight and fundraising down, how can nonprofits have a positive outlook on the future? What can they be doing now to ensure they’ll still be making an impact on the causes they’re passionate about a decade from now? Bob Rodgers, the CEO of Street Grace, joins us on this episode to t...

With more and more companies permanently or temporarily going remote, leaders are having to find new ways to adjust to being involved and productive with their teams. So, whether you’re new to this whole remote work thing or a seasoned veteran, how can you make sure your employees are productive without being all in their business. In other words, how can you be a good leader without micromanaging...

In this special edition of One Next Step, we’re celebrating the 50th episode of the podcast by sharing a few highlights from some of our most popular episodes. We have had so many great episodes, so it was hard to narrow it down but we picked a few favorites. You’ll hear from Daymond John from Shark Tank, Michael Hyatt, Megan Hyatt Miller, Colleen Stanley, and the founders of BELAY, Bryan and Shan...

Now that most corporate work or traditional desk jobs have shifted to remote positions, the myths of remote work have evolved from the 1990s mindset of questioning if it was effective to an extreme focus on constant availability, which is equally dangerous. In this episode, Lisa and Tricia will address the new myths of remote work, especially for those leading organizations, so leaders can lead we...

What’s the one thing a good leader can’t live without? An assistant! In today's episode, we’re taking a deep dive into making the most of a virtual assistant – everything from gaining trust, building a relationship, practicing good communication, and more. Joining us will be Katie Lantukh and her virtual assistant, Ari Adler, to share their insights from working together for the last year. Katie i...