Knowledge Fika 2.0: Knowledge in M365 with Copilot and Content AI

In this episode of Knowledge Fika, host Rebecka Isaksson sits down with Steve Pucelik, Senior Product Manager for SharePoint Embedded at Microsoft. With a career spanning every version of SharePoint, Steve brings deep insights into how SharePoint Embedded is transforming document management and customer service through scalable architecture and AI integration. From seamless co-authoring to secure...

In this episode of Knowledge Fika, we chat with Jonathan Gordon-Till , a knowledge management expert and Community of Practice Leader. We explore theshift from people-centric, tacit knowledge sharing to today's content and tool-centric approaches, questioning if we've lost the human connection from spontaneous conversations. Jonathan's  Totally Random  program, a RandomCoffee Trial (“R...

Join us as we chat with Sven Rinke about the evolution of SimCorp's Knowledge Management & Learning strategy. Discover how Sven's passion for internal knowledge sharing sparked a movement that transformed into a core part of thecompany's professional services. Learn about the common challenges faced by service organizations, especially in the software industry, where sales promises don't alway...

“The only way to really learn something is by teaching it” Join us as we welcome Ninez Piezas-Jerbi, who leads a KM Peer Mentoring program by the SIKM Leaders and KM4Dev communities. We discuss the transformative power of teaching and sharing knowledge, the importance of giving back, and practicing what we preach as KM professionals. Ninez shares insights on mentoring newcomers in KM, the matching...

In this episode we discuss the importance of contextualising knowledge, customising it to the role of everyone, and why content governance is more important than ever before, because of AI services and solutions. We also learn what inspired Katya to start ClearPeople and build her own KM solution, Atlas, targeting the legal-, and professional services, sectors. And we got some hints about the “AI...

In this episode of Knowledge Fika, we are joined by Andrew Pope who has spent his career working on digital productivity and collaboration. We discuss Knowledge Management, collaboration, AI readiness and the challenges and opportunities of hybrid work. We also talk a bit about digital detoxing and of course, our favorite fika. Andrew describes how the goal of his work is to make work (and life) e...

In this episode we talk about knowledge sharing, crowdsourcing knowledge, expertise location, and the role of Communities [of Practice] in businesses. And we’ll hear what inspired Emily's decision to leave her corporate job and jump into the exciting world of AI start-ups to build on her academic research, and experiences from Meta, Google and EF (Education First). We also touch upon some of the v...

Sierra Woods is a dynamic innovator and entrepreneur passionate about impactful solutions. Initially aspiring to be a professional soccer player, her athletic background instilled perseverance and adaptability. Sierra launched Link X to enhance experiential learning at Carleton University and created Precision Cities to address food insecurity in Ottawa. Her pioneering work in knowledge mobilizati...

Susan Hanley , known as the “Queen of Intranets,” (by some of us!) is a renowned business analyst and information architect with a focus on intranets, knowledge management, and collaboration solutions. She has been recognized as a Microsoft Most Valuable Professional (MVP) for her significant contributions to the Microsoft community many years running, and for helping companies improve organizatio...

This is us, coming live to you from KMWorld, where we literally hi-jacked our own session to record a special episode for you. Merry Christmas, Happy Hannukah, or whatever occasion you may (or may not) be celebrating this year! Session: Fostering Knowledge Transfer: KM & AI (C203) We put together a few quick poll questions to gauge the audience a bit, then a few questions honing on the topic o...

Stan Garfield is a globally renowned knowledge management expert, author, and speaker. With close to 30 years of experience, he has authored several influential books, including “Implementing a Successful KM Program” and “The Five Cs of KM.” Stan started doing KM long before there was such a thing as “Knowledge Management” and in this fika episode, which we recently recorded in person at KMWorld,...

Rooven Pakkiri  is a seasoned Social Business Consultant and Digital Evangelist at KM Institute in the UK. With a rich background from the dot-com era, Rooven specializes in the intersection of society, technology, and business. He is a prominent instructor for the Certified Knowledge Manager (CKM) program, guiding professionals worldwide.  Rooven is also a sought-after speaker, having presented a...

Tim Brady  is the CEO of Colligo, a leading provider of intelligent Email Management software solutions. With a background in technology in the financial services and capital markets industry, Tim is passionate about bringing information governance and compliance to regulated organizations. Colligo’s software differentiates itself by seamlesslyintegrating with Microsoft 365 apps like Outlook, Shar...

Barry Byrne is a visionary in the field of Knowledge Management. As the Global Head of Knowledge Management Strategy at Novartis Pharmaceuticals, he has been instrumental in shaping the company’s approach to leveraging information for innovation and efficiency.  His journey to this role is marked by a distinguished tenure with the Irish Defence Forces, where he led an award-winning Knowledge Manag...

Vanessa Liu is a powerhouse in the world of technology and innovation. With over 25 years of experience, she has a storied career as a serial founder, operator, strategist, and investor. Vanessa’s journey began at McKinsey & Company, spanning across continents from Amsterdam to New York. She later became the Vice President of SAP.iO North America, accelerating 87 enterprise software startups. ...

In this episode we're giving you a special edition, with two of the many great participants from Knowledge Summit Dublin, earlier this month. Dawn Brushammar and myself, Rebecka Isaksson, enjoyed a Fika with Stuart French, Executive Manager KM at Energy Safe Victoria (Melbourne Australia) and Gabriel Karawani Co-Founder & Director at ClearPeople Ltd. (London, UK). We discussed what we foun...

Cai Kjaer is the CEO and Co-founder of Swoop Analytics, a company specializing in digital workplace analytics. With a background as a tax-lawyer, Cai transitioned into roles in Knowledge Management and collaboration, eventually co-founding Swoop to deliver social network analysis projects globally. He is also recognized for his contributions to corporate communication and collaboration, with Swoop...

Please join me and Dan Holme, as we have a Swedish fika and ponder on some of the hottest topics right now in the wonderous world of Knowledge Management: Grounding tacit knowledge in the explicit, why and how AI is completely changing the knowledge landscape, and why keeping humans in the (knowledge) loop is key to success. And of course, we may be getting a few hints abouts what's hot and co...

On Monday we'll release the first episode of our new podcast: Knowledge Fika! Here's a bite-sized taste of what me and Dan Holme chatted about, when we shared a "dammusgare" and talked about AI, Knowledge Management & Viva Engage, in Dallas (TX) a few weeks ago. The first Episode will be available on Monday, May 6, at 1:00 pm (CET) - on Spotify!

Before we launch Episode 1 of our new podcast, Knowledge Fika, we'd like to introduce ourselves and tell you a little more about our new show! In this second prequal, co-host Rebecka Isaksson will tell us a little bit more about herself, why she is passionate about KM and what Swedish Fika means to a Swede having lived for many years in the U.S. Stay tuned for the real, first Episode, coming o...

Before we launch Episode 1 of our new podcast, Knowledge Fika, we'd like to introduce ourselves and tell you a little more about our new show! In this first prequal, co-host Dawn Brushammar will tell us a little bit more about herself, why she is passionate about KM and what Swedish Fika means to an American living in Sweden. Stay tuned for the real, first Episode, coming out on Spotify on May...