It's Not Personal

This episode is the culmination of the various topics that we've talked about throughout these podcasts, which ultimately leads to a workplace that's more human and more open. When we make it okay for people to surface problems or concerns, then we make it an environment for them to engage with and work through problems or issues that they may have. The greater the psychological safety, the greate...

What does it take to turn a group of people into a team? There’s a difference between having a group of individuals that work and communicates well together, versus having a group of individuals who have to coordinate and collaborate on a project. In this episode, we talk about how to create a culture of teamwork, trust, and shared purpose. What could we learn about collaborative teamwork from a J...

We all feel self-doubt in our work and especially as leaders, but it's important to recognize that it's never helpful. Self-doubt fundamentally questions the value of who you are, whereas doubt of our ability can sometimes be helpful, doubting that you're enough gets in the way. Whenever we put our value as a human being in doubt, we make it harder for others to trust and work with us. Listen in a...

What is different between being sorry and being accountable? Listen to Ken talk about the advice he gives his team about sorry. When we apologize too often, we forget to be accountable for our own actions and instead feel responsible for other people's feelings. Be aware of how you use "Sorry" and the impact it has on those around you. It can steal authority, create a sense of blame, and a distanc...

The power of story in communication, influence, and collaboration. Ken shares a little bit about how he's used storytelling in his own work as a CIO, and together we talk about how humans are able to better understand information when it's in story form. Just knowing the data isn't enough. We can also learn how we see ourselves as characters in our own stories, and how difficult it is to see clear...

The difference between waiting for someone to finish speaking and actually listening to what they're saying. When we listen to someone, really listen to them, we give them our whole presence, which can not only build trust, but also help solve relationship conflict. Ken and Seth discuss the value of listening with the intent to understand rather than to be understood. How listening can broaden our...

What's the impact on a team when you're willing to have a gratitude practice at work? Invite people to be vulnerable and human, while also being grateful for the opportunities that we have. Appreciation and gratitude for your peers and your team can be so helpful in creating space for people to feel more like themselves. Show up for each other in a way that's authentic and respectful. What if you...

What does it mean to respect someone? How powerful is it to a culture and company when we take the time to give people their "due regard." When we respect other people's point of view and experience, we have an opportunity to learn more about them and about how the world can be perceived. In this podcast we talk about the various ways that we can use respect as a tool to connect, build trust, and...

Have you ever had one of those moments in your life when you knew that you were about to make a decision that would change your life forever? In this episode, Ken and Seth share their moments when they woke up to a new way of looking at their careers and themselves at work. What's your moment? How have you had to change or how has your view on yourself and your work shifted over the years? Listen...

 In this episode, we talk about the ways that we can become dependent on the various technologies to do our thinking for us. Whether it's communication through email, Slack, PowerPoint or even the telephone, it's important that we stay intentional in what we want to say and how we're impacting others. There are a lot of great tools out there which make our work easier, but they aren't a replaceme...

How meetings are misunderstood, misused, and maligned. What if we were more intentional in how we used them as an organization and saw them as a tool for communication and connection? Listen to CIO Ken Grady and Leadership coach Seth Rigoletti talk about the different ways that we can think about how to use people's time and how to communicate with a sense of purpose. Find out more at https://www....

Why do we get so upset when we have to collaborate with other people? Often times we become fixated on the personality that we come up against and forget to see the person or the human being underneath. When we're able to put our biases aside and not take other people's actions personally, we have a chance to communicate with them in a clear and meaningful way. Great leadership comes when we are c...

How do we onboard, engage, communicate, and lead in the 21st century of work? How do we learn to be helpful to each other and see each other as human beings, without getting our egos in the way? Join Ken Grady, CIO and Seth Rigoletti, Leadership Coach, as they talk about the many ways that leaders can help teams collaborate, individuals grow, and people be their awesome selves. To make work more h...