Insurance Post Podcast

Speaking to Izabela Chmielewska, commercial editor of  Insurance Post , the automotive director at Lexis Nexis Risk Solutions UK and Ireland notes that given claims inflation, sophisticated and detailed data could offer insurers a competitive advantage. Hosted on Acast. See acast.com/privacy for more information.

​ During the  Insurance Post  podcast, Nicola Dryden, chief client officer for global loss adjusters Sedgwick, Seb Chakraborty, chief technology officer at Domestic & General, Tim Hardcastle, chief executive of Instanda,   and André Symes, chief executive of Genasys, explain how technology can be used to improve insurance policyholder’s experience of engaging with the industry....

​During the latest  Insurance Post Podcast,  Ben Howarth, chief sustainability officer of the Association of British Insurers, said: “You can’t make the right decisions for a really diverse society without having a diverse make up of views. "If you have a small, narrow group of people, they might think they have got the answer right, and they are having interesting conversations in their...

​ In the latest episode of the  Insurance Post  Podcast, titled  Lessons the insurance industry learnt from Covid-19 ,  Mervyn Skeet, interim director of general insurance policy at the Association of British Insurers, said the industry was focused on the clarity of policies moving forward from the Covid-19 pandemic. Skeet said: “That is what the industry is about. Learning fro...

In the latest episode of the  Insurance Post  Podcast, titled  How to achieve a successful merger , Graham Smart, chief commercial officer of global claims services provider McLarens, and Howard Lickens, executive chairman of the Clear Group, share tips on how to find a buyer and achieve a smooth acquisition. Sharing their experience of mergers and acquisition activity in the broker...

This is according to Stefan Elks, head of retail claims operations at Axa, who, during the latest  Insurance Post Podcast,  shared the motor insurance policy purchase and claims trends the insurer is already seeing as a result of double-digit inflation. During the podcast, which is titled  How the cost-of-living crisis is impacting motor insurance , Elks said Axa's telematics propos...

In the latest episode of the Insurance Post Podcast , titled Are insurers ready for the FCA’s Consumer Duty? , David Sparkes, head of compliance of the British Insurance Brokers’ Association, Sarah Ouarbya, partner at Mazars, and Mathew Rutter, DAC Beachcroft’s insurance advisory partner, explore whether the industry is prepared for the new rules coming into force. The Consumer Duty requires insur...

Ellie Arch (Allianz Global Corporate Specialty), Alasdair Bain (Aviva Insurance) and Rebecca Wonnacott (Admiral Group) discuss a range of topics, including supply chain shortages from parts to labour, courtesy car costs, the rise in automated technology and electric vehicles. They are also joined in the studio by Sandip Sidhu, legal director, Kennedys and go onto the streets of London to canvas op...

Bazzil Boyce (North P&I), Alan DaBreo (HDI Global Specialty) and Safa Saeed (Zurich Insurance UK) discuss a range of topics, including care costs – covering living arrangements and labour availability, technological advancements, early intervention and rehabilitation. They are also joined in the studio by Ben Appleton, legal director at Kennedys, and go onto the streets of London to canvas pub...

In the latest episode of the Insurance Post Podcast , titled Super-charging take-up of cyber insurance , Ridley, head of cyber at Aviva, said the market is already doing the right things to increase the amount of people taking this cover but “we need to double down on that.” He said: “The amount of training material and literature we have put out to customers is really good but how can we make mor...

In the latest episode of the Insurance Post Podcast, How the great resignation made insurance an employee’s market , Neil Lumb, group sales and marketing director at broker Verlingue UK, said each manager at his business has to spend time on social media, every month, creating a long-term talent pipeline. He said: “Follow up with those connections, build relationships, even though there might not...

In the latest episode of the I nsurance Post Podcast, titled What the cost-of-living crisis means for insurers , Claire Lashbrook, director of property claims at Claims Consortium Group, revealed her organisation is seeing interesting changes in consumer behaviour as a result of double digit inflation. More than ever before, she said the speed of settlement is coming out as something that is vital...

Joining Scott McGee, Insurance Post news editor, and David Scott, Crif Decision Solutions’ sales consultancy manager, were Zelda Bentham, head of sustainability at Aviva, and Oleh Melnyk, head of procurement and property at Allianz, to explore some of the key challenges for the industry in meeting its responsibilities and ask what more can be done to ensure ESG is better understood, measured, and...

In this episode Stephanie Denton, editor of Insurance Post , discusses data advancements and the customer experience with Martyn Mathews, director of telematics and motor for the UK & Ireland, Insurance, LexisNexis Risk Solutions. Among the topics the pair discuss are how insurers stay connected with vehicle owners and the effect on the customer experience; the need to be advanced driver assis...

In this podcast Jonathan Swift, content director at  Insurance Post , discusses the future of telematics and connected vehicles with Paul Stacy, the global sales director at IMS. Among the topics they discuss are whether 20 years after Norwich Union first begun black box trials in the UK, if telematics is finally at a tipping point in terms of mainstream acceptance? And if it has made a break...

In this episode Insurance Post content director Jonathan Swift discusses the growth of electric vehicles and the news risks and claims scenarios they pose to insurance companies. Joining him for the conversation are: Richard Billyeald, chief technical officer, Thatcham Research Chris Moore, head of Ibott, Apollo Syndicate To get more information about Motor and Mobility and to sign up to attend to...

In this second episode, Post content director Jonathan Swift is joined by Sara Costantini, managing director of Crif Decision Solutions and Jonathan Valentine, the founder and chief technology office of Thingco and Insurtech UK board member. Among the topics under discussion are the benefits and competitive advantages insurance companies could derive from using Open Banking, and the dangers of bei...

In the first episode, Post content director Jonathan Swift is joined by Sara Costantini, managing director of Crif Decision Solutions ,to discuss the findings of a recent survey , as well as obstacles to its greater use by insurers, managing general agents, and brokers. Hosted on Acast. See acast.com/privacy for more information.

Post content director Jonathan Swift is joined by LV claims director Martin Milliner and Carpenters Group director Donna Scully, pictured, to discuss what needs to be done to raise awareness in the OIC Portal and the insurance sector’s role in doing this. The trio also chat about what advice they would give those that run the OIC portal to help it meet its aims - and how optimistic they are that t...

Post content director Jonathan Swift is joined by LV claims director Martin Milliner, pictured, and Carpenters Group director Donna Scully to discuss whether the number of unrepresented claimants [4331] is line with what was expected, and what the data tells us about the future direction in terms of claims including an uplift for exceptional injury and circumstances. The trio also chat about why s...

Focusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’ in this episode we will reflect on response planning in light of the proposed requirements to strengthen operational resilience in the financial services sector, which are due to come into force on 31 March 2022. Joining Insurance Post content director Jonathan Swift to discus...

Focusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’ in this episode we look at the advantages the insurance sector would have today; and on flipside the areas where it might be tested more than it was almost 25 years ago. Joining Insurance Post content director Jonathan Swift to discuss this we have: Karl Parr, claims technical serv...

Insurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour. The results of this have just been published but to get a deeper understanding of the findings and trends Post content director Jonathan Swift sat down with Consumer Intelligence founder and CEO Ian Hughes and LexisNexis Risk Solutions’ se...

Insurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour. The results of this have just been published  but to get a deeper understanding of the findings and trends Post content director Jonathan Swift sat down with Consumer Intelligence founder and CEO Ian Hughes and LexisNexis Risk Solutio...

It is the year 2030 and the last decade has seen the insurance eco-system evolve as quickly in 10 years as it had previously done in the last century. And technology has been omnipresent in these changes, with the introduction of 6000 miles of smart roads across the UK; and a number of major UK population centres deemed smart cities, creating a more holistic digital eco-system in which insurance c...