Hospitality Hacks Pro Podcast

If I was going to start a catering business day today here's what I'd do....(disclaimer: this is the quick and dirty version).  Interested in the book? Check it out here: https://www.amazon.com/Above-Average-Service-Unlock-Increase-Restaurant/dp/B0BGNKGTX4/ref=sr_1_1?crid=1NMBP6FYPIVYR&keywords=above+average+service+tasha+jackson&qid=1667262291&qu=eyJxc2MiOiIxLjQ4IiwicXNhIjoi...

Join your hostess with the mostess, Tasha Jackson as she shares 8 hacks to grow your F&B sales in the new year.

This question and answer session with Tasha breaks down a question posed on Episode 11. Question: "If a guest is threatening to leave, would you move them higher up on the waitlist to avoid losing a customer?"

Join in the conversation with Tasha Jackson and Cedrene Jacques co-authors of Above Average Service, 10 Keys to Unlock Repeat Guests & Increase Sales for Your Restaurant.  During this session they do a full break down of a food service experience at a seafood restaurant in Atlanta using their combined 40+ years of front of the house service experience to offer tips, tricks, and tidbits that co...

Join the conversation with Thaddeus Wesley, 4th generation owner of This is It Soul Food in Houston Texas. We discuss branding, the steps to expanding to multiple units, and the pressure of family legacy.  Come on in. Comment, like, and subscribe to the show.

Join the conversation with Chef Mason as we discuss the importance of food service markets, the first 3 pieces of advice he would give a person with limited experience looking to open a restaurant, keys to networking and much more.  Chef Mason Martinez has worked in commercial foodservice for well over a decade, working his way from dishwasher to head chef in some of the best kitchens in the Carol...

Tune into these 3 quick hacks to help you manuver around a false wait AKA: you have a whole bunch of empty tables in your restaurant but not enough servers to cover so your guests are getting frustrated with waiting for a table. (Say THAT ten times fast).  Drop some questions or topics in the comments below about what you think we should talk about next.

Loren Brown is a 3rd generation Hotel Hospitality Professional who has been in the industry for over a decade. She  shares her love for travel, tourism and life through insightful and comedic content across social media platforms.  Please be sure to follow her (@reimaginehospitality) or email her (info@reimaginehospitality.com) to book for her speaking engagements and/or for Social Media Content C...

I always take mental (sometimes physcial) notes when I go out to eat. Here are some of the thoughts from my last few visits at 3 different restaurants.  I discuss the experiences in the context of 3 of the 10 keys to Above Average Service: rapport building, menu guidance and communication.  Want to take a deep dive on the 10 keys? Grab the book. Link below.  https://tinyurl.com/256z6jpp

3 quick holiday hacks you can use for your restaurant or hospitality establishment.

Get to know me (Tasha) a little better in this first ever solo podcast episode. Where I started in my career, and how I got to where I am now.  Also, the book is now avaliable on Amazon if you haven't gotten your copy yet. Above Average Service.  https://www.amazon.com/Above-Average-Service-Unlock-Increase-Restaurant/dp/B0BGNKGTX4/ref=sr_1_1?crid=1NMBP6FYPIVYR&keywords=above+average+servi...

This conversation with C'Lena Shumaker, CEO of Liquid Loud, is priceless. She shares her story of starting with zero bartending knowledge to now teaching other people to make 6-figures with their own drink brands and mobile bartending businesses.  Tune in.

Join as I chat with Russell of hotels about his journey as a hotel authority, content creator, and podcast host on episode 4. Have a hotel question? Russell can be reached at www.russellofhotels.com ---------------------------------------------------------------------------------------------------- Russell L. Edmond, hotel guru/ hospitality personality takes his passion and expertise for “all thin...

In this episode we talk to Chef Simone Byron about the importance of real mentorship, networking, communication and hustle in pursuing and monetizing your culinary passion.  From working with Disney at the ESPN Zone in Atlanta at 17 to a Chef Manager with Compass Group and transitioning into education in Gwinnett County Public Schools, Chef Byron has been a passionate leader in the Culinary Arts a...

Say hello to the CEO of Pryncess Treats, a monthly subscription service that offers fresh baked goodies to your door. 7 year old Elysia Miller gives us a peak behind the veil of her homemade bakery business with a dose of life advice. That business you’ve been thinking of starting? Don’t be scared, just do it. Need more info? Visit https://pryncesstreats.com/

In this episode we talk to Stephen Lee, CEO of The Stephen Lee Group. He is the head of a realty team that serves the greater Atlanta Metropolitan area. He shares a look into his story of starting in the Culinary Arts and Hospitality field from fast food to management and how the skills he learned helps him navigate in the service to his clients as a real estate professional. Stephen and his team...

Greetings,  Welcome to the Hospitality Hacks Pro Podcast where we talk to interesting people in and around the Culinary Arts & Hospitality Industry and explore their stories.  We will also chat about how restaurants can offer an above average guest service experience to increase sales and gain more repeat guests.  Tune in every Monday evening for new episodes! -Tasha