FinTech Futures

In this special episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures’ US correspondent Heather Sugg is joined by Scot Lenoir, Chairman of Evolve Bank & Trust, to discuss how financial institutions, fintechs, and regulators alike are adapting to regulatory modernisation and how the company is working with regulators to create safe and reliable produ...

In the latest episode of the What the FinTech? podcast, we’re joined by Teresa Cameron, Finance Director at payments solutions provider Clear Junction, to discuss the need for evolution in cross-border payments to boost efficiency and speed up processing. Teresa and FinTech Futures editor Paul Hindle delve into how innovations in blockchain, payments tokenisation and crypto could streamline and fo...

In the latest episode of the What the FinTech? podcast, we’re joined by Arthur Ribakovs, Director of Financial Partnerships at payment service provider Ecommpay, to discuss how business’ expectations of open banking have shifted in recent times and the role fintechs are playing in the evolution of the space. Arthur and FinTech Futures editor Paul Hindle discuss the current state of play of open ba...

In the latest episode of the What the FinTech? podcast, we’re joined by Andrea De Gottardo, CEO of UK digital bank Kroo, to chat about how banks in the UK have been responding to rising interest rates and what they should be doing more of to meet customer needs as the cost-of-living crisis rages on. Andrea and FinTech Futures editor Paul Hindle also discuss whether more transparency is needed in t...

In the latest episode of the What the FinTech? podcast, we’re joined by Nicola Anderson, CEO of FinTech Scotland, to chat about the country’s burgeoning fintech scene. Nicola and FinTech Futures editor Paul Hindle discuss some of the key fintech trends in the country and which areas are seeing the most traction, as well as how FinTech Scotland is pushing to make the country one of the top five fin...

In the latest episode of the What the FinTech? podcast, we’re joined by Helene Panzarino, Director of the Centre of Digital Banking and Finance at the London Institute of Banking and Finance (LIBF), to chat about the growing issue of financial vulnerability in the UK. Helene and FinTech Futures editor Paul Hindle discuss the characteristics of financial vulnerability and the factors driving it, wh...

In the latest episode of the What the FinTech? podcast, we’re joined by Casey Denby, VP of Sales at US tech firm Zenarate, to chat about AI simulation training and how the technology can be used by banks and financial institutions to train call centre staff to deal with a multitude of scenarios. Casey and FinTech Futures editor Paul Hindle also discuss the impact the AI boom is having on job creat...

In the latest episode of the What the FinTech? podcast, we’re joined by Rajesh Gupta, CFO of UK business bank OakNorth, to chat about the UK’s “missing middle” – established small-to-medium enterprises (SMEs) that are looking to scale, but are overlooked or underserved by incumbent banks and alternative lenders – and what banks should be doing more of to ensure they’re supporting their business cl...

In the latest episode of the What the FinTech? podcast, we’re joined by Whikie Liu, Strategy Director, Capital Markets at Swift, to chat about the pain points in corporate actions processing and how Swift has been experimenting with blockchain technology to solve some of the challenges in this area. Whikie and FinTech Futures editor Paul Hindle discuss the potential of blockchain and tokenisation...

In the latest episode of the What the Fintech? podcast, we’re joined by Simon Boonen, fintech partnership lead at ING, to discuss the growing need for collaboration between banks and fintechs in the rapidly evolving financial services arena and how big banks such as ING approach partnerships, innovation and digital transformation. Simon and FinTech Futures editor Paul Hindle discuss the recent new...

In the latest episode of the What the FinTech? podcast, we’re joined by Ben Morfoot, Director of Product Management at GoCardless, to chat about how the rise in bank payments could mark the end for plastic cards and how new technologies have helped boost the popularity of bank payments with both businesses and consumers. Ben and FinTech Futures editor Paul Hindle discuss how businesses can utilise...

In the latest episode of the What the FinTech? podcast, we’re joined by Marion King, chair and trustee of the Open Banking Implementation Entity (OBIE) and non-executive director at payments company Cashflows, to chat about the current state of play and next steps for open banking in the UK following the much-anticipated release of the Joint Regulatory Oversight Committee’s recommendations. Marion...

In the latest episode of the What the Fintech? podcast, we’re joined by Keith Costello, co-founder, president and CEO of Florida’s Locality Bank, to discuss the upcoming Banking Tech Awards USA, taking place on Thursday 1 June 2023 at 583 Park Avenue in New York. Awards judge Keith and FinTech Futures editor Paul Hindle discuss what to look forward to at the event, fintech and digital banking tren...

In the latest episode of the What the FinTech? podcast, we’re joined by Sarah Hinkfuss, Partner at Bain Capital Ventures, to chat about the recent downturn in fintech funding activity and the current trends in the venture capital space. Sarah and FinTech Futures editor Paul Hindle discuss declining fintech valuations, how Bain has looked to navigate the current climate and its strategy moving forw...

In the latest episode of the What the Fintech? podcast, we’re joined by Charlotte Crosswell, chair of the newly-formed Centre for Finance, Innovation and Technology, a new private sector-led body, with government funding, designed to join the dots between UK fintech players. Charlotte and FinTech Futures reporter Alex Pugh discuss how CFIT will attempt to level up the whole of the UK fintech secto...

In the latest episode of the What the Fintech? podcast, we’re joined by Nicholas Soo, regional head of payments products Asia at HSBC, to chat about the raft of global activity surrounding central bank digital currencies, or CBDCs. Nicholas and FinTech Futures editor Paul Hindle discuss the different types of CBDCs currently being explored (including the UK’s proposed ‘digital pound’), their pros...

In the latest episode of the What the Fintech? podcast, we’re joined by patented inventor and AI/AR specialist Miguel Navarro to chat about how the recent explosion in popularity of generative AI services such as ChatGPT could impact the financial services sector. Miguel and FinTech Futures editor Paul Hindle discuss the use cases for generative AI in banking, the growth and future of conversation...

In the second episode of season four of the What the Fintech? podcast, we're joined by Nika Kurdiani, deputy CEO at TBC Bank and CEO of Space International, which offers digital challenger Space Bank in Georgia. Nika and FinTech Futures reporter Alex Pugh discuss the role of bank branches -- and their closure -- in a world of digital banks from both incumbents and upstarts alike, how financial inc...

In the opening episode of season four of the What the Fintech? podcast, we’re joined by Leda Glyptis, chief client officer at 10x Banking and long-time FinTech Futures columnist, to chat about Leda’s new book - Bankers Like Us: Dispatches from an Industry in Transition - which will be launching on Wednesday 1 February and is available to order from the Routledge website, links are below. Leda and ...

In the final episode of season three of the What the FinTech? podcast, FinTech Futures editor Paul Hindle and reporter Alex Pugh take a look back at some of the biggest news stories and trends to come out of 2022 and discuss what the new year might bring for the sector. The pair cover topics including fintech job cuts, the state of fintech funding, the evolution of climate tech and its role in fin...

In this episode of the What the Fintech? podcast, we’re joined by Amreen Sodhi, head of digital product, payments and loyalty at Scotiabank, to discuss the current banking landscape in Canada and what the new year might hold in terms of its development. Amreen and FinTech Futures editor Paul Hindle take a look at current digital banking trends in the country, new developments and initiatives in th...

In this episode of the What the Fintech? podcast, we’re joined by Kirsty Morris, managing director at Barclaycard Payments, to discuss the trends and developments in online payments over 2022 and what the future might hold for the space. Kirsty and FinTech Futures editor Paul Hindle discuss how customer expectations around the online payment experience have changed over the year, the importance of...

In this episode of the What the Fintech? podcast, we’re joined by Gaurav Sethi, chief product and strategy officer for Citizens Pay, to discuss what the future looks like for buy now, pay later (BNPL) following its surge in popularity in recent years. Gaurav and Fintech Futures editor Paul Hindle discuss current trends in the sector, what to expect from planned industry regulation and the use of B...

In this episode of the What the Fintech? podcast, we’re joined by Louise Hill, co-founder and chief operating officer at GoHenry, to discuss the importance of financial education for children. Louise and FinTech Futures editor Paul Hindle discuss how firms such as GoHenry are looking to address the growing financial literacy gap for 6-18-year-olds, the benefits of prioritising financial education...

In this episode of the What the Fintech? podcast, we’re joined by president and CEO of Women’s World Banking (WWB), Mary Ellen Iskenderian, to discuss how providing access to financial services across the world can ensure women not just survive, but thrive. Mary Ellen and FinTech Futures reporter Alex Pugh discuss how the world’s largest network of microfinance institutions and banks marries a mac...