Engaging Internal Comms

Craig Smith talks to Leanne Spencer, who is co-founder of Bodyshot Performance – an award-winning health and wellbeing company that uses technology and science-based solutions to create happy, healthy and resilient teams for organisations including Britvic and Zurich. The wellbeing of an employee has only recently come into the headlines in line with mental health awareness. But it is becoming eve...

This week we are talking to Susan Elliott, who is an Employee Engagement Experience and Wellness Specialist. Susan has a wealth of experience and has held positions as Head of Internal Comms and Employee Engagement with Allied Irish Banks, Head of IC as well as People Engagement for Tesco Bank, and is also a qualified CliftonStrengths coach with Gallup. Susan helps organisations’ employees to conn...

In Episode 16, Craig Smith talks to Jamie Mustard, multimedia consultant and author of The Iconist: The Art and Science of Standing Out. Peppered with history, analogies and metaphors, this is an engaging episode that puts slogans and taglines in their place and describes how to communicate in an iconic way that will resonate with your target audience. What is an iconist?“Someone who punches throu...

The Big Picture People’s Craig Smith talks about the future of the workplace with Tracy Brower, Principal at Steelcase, a company leading the way in designing workplaces that allow people to deliver their full potential. Tracy is a contributing writer at Forbes and Fast Company and the author of ‘Bring Work to Life by Bringing Life to Work: A Guide for Leaders and Organisations’. Tracy is a huge b...

In this episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Teresa Boughey about diversity and inclusion and the critical nature of a diversity communication strategy. Teresa is founder and CEO of Jungle HR, an award-winning business consultancy, a Fellow of the Chartered Institute of Personal Development, and the author of bestseller Closing the Gap. You’ll hear Tere...

In this episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Prarthna Thakore about audience segmentation in internal communications. Prarthna is an internal comms expert at an organisation called ISG, a dynamic construction company that employs 3,000 people working across 24 different countries, specialising in construction projects that include new build schools thro...

During this episode, Rob Baker from Tailored Thinking will introduce us to job crafting. We will be provided with a framework that covers why Job Crafting delivers greater employee engagement, how to implement the practice within a team or organisation, and the elements that make it so successful. Job crafting can be defined as “Making changes in the way that you do your job, the tasks, relationsh...

An award-winning consultant, coach, speaker and author, Antoinette describes the work she does with organisations and individuals as “Developing employees’ careers in organisations, and progression of a person’s working life within an organisation as well as between organisations and between jobs.” She helps to answer the question, “How can we retain, engage and develop people by helping them deve...

Hannah’s role is Head of Customer Marketing at Virgin Media, where she has worked for 16 years. She has held a variety of roles, from retail to external communications, including positions such as Head of Retail Experience and Head of Internal Communications. Hannah shares a plethora of stories and examples that demonstrate the role of communications in an organisation. Her passion for her work sh...

What is important is that the questions you ask and the data you collect are relevant to the employees you are asking. During the COVID-19 lockdown, when you may have assumed that survey participation numbers would have fallen, Ryan says that numbers are up by a staggering 15% on average. The reason? People are being asked questions about COVID-19 and their experiences, thoughts, and ideas – and t...

In this episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Sarah Carr about the seven myths of internal communications. Sarah is the Global Communications Insights Lead for Aviva, a financial services company with around 30,000 employees located around the world. She’s passionate about data and measuring outcomes, and finding the nuggets that help to discover how to...

Lauren walks you through the journey that Auto Trader UK took when implementing its collaboration platform, starting with the fanfare release of Yammer in 2015 and how people took ownership for it. She talks about the organisation’s surprise that areas of collaboration extended beyond work and developed into deeper social connections – channels that included a book club and cookery. However, use o...

The Big Picture People’s Craig Smith talks to Jamie Thompson about experiential learning and the benefits of in-person learning. Jamie is an expert in the subject, the Managing Director of MTa Learning and the Leader in Residence at Leeds University Business school. Jamie begins by talking about his work and discussing experiential learning, which he describes as getting people to take ownership f...

Having worked for a variety of large companies, including Hermes, Asda, and O2, internal communications expert Amy Holmes is building an internal communications function at Marshalls. Amy explains that neurodiversity is a non-traditional way of thinking about your workforce (and about your customers). Instead of considering diversity as an issue of race, disability, gender, and so on, neurodiversi...

Dr Graham Ward, Adjunct Professor of Organisational Behaviour at INSEAD Business School, talks to The Big Picture People’s Craig Smith about managing personal and organisational transition. Graham discusses his own transition from life as a trader at Goldman Sachs to a new career in executive, leadership and career coaching, before describing the key tactics that organisations should take through...

The workplace is becoming more multigenerational, with employees more likely to continue working longer. Does an older workforce really cause challenges that businesses otherwise wouldn’t have? Martin Fitzpatrick, who has filled many senior internal communications roles with several major organisations, discusses statistics and myths that will leave organisations better informed to deliver effecti...

Stress and wellbeing expert Dave Algeo discusses the ROI of a wellbeing strategy, a manager's role in employee wellbeing and data and statistics for a establishing wellbeing as part of an employee engagement strategy.

Arafa Heneghan from online retailer AO explains how internal branding works, and how, together with external branding, it allows values and behaviours to flow throughout the organisation.

Introducing the Engaging Internal Comms podcast, from The Big Picture People's Craig Smith. Engaging Internal Comms is for anyone working in employee engagement, internal communications and other related areas. Every Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related a...