Don’t Get Left Out In The Cold

Welcome back! I'm Mick Norris, returning to the podcast scene after a 2-year hiatus. Join me as I dive into the challenges of running a plumbing & heating business, sharing insights from my journey. In this episode i cover Chris's journey from school to Entrepreneurship, how we're tackling the issue of ageism in the plumbing industry and importance of pricing strategies, exploring how running...

This video covers key strategies for onboarding engineers to boost company growth and efficiency. Highlights include offering competitive pay to attract talent, thoroughly vetting candidates with targeted questions and reference checks, and balancing apprentices with experienced hires for rapid expansion. Emphasis is placed on investing in efficient systems and processes, tracking finances to prev...

Work culture is crucial for organisational success, driven by leadership and a focus on team well-being. Highlights include how effective leaders shape culture, the importance of regular meetings for communication, and addressing issues like disruptive team members. Prioritising team care and engaging in team-building activities boosts morale and motivation, leading to a successful business enviro...

Mick Norris is back in the podcasting world after a two-year break, diving into the challenges faced by plumbing and heating businesses while offering valuable advice for success. He covers key issues such as managing customer expectations, transitioning from solo work to a team setup, and the role of operational systems in boosting efficiency. Mick also emphasizes the importance of customer servi...

In this video, Mick Norris discusses essential sales and marketing strategies for small businesses, highlighting the importance of investing in marketing, leveraging social media, and maintaining a professional image. Key points include allocating funds for advertising to drive growth, using platforms like Facebook to boost brand visibility, and constantly testing different strategies to find what...

Welcome, everyone! Thanks for tuning in to this episode of "Don't Get Left Out in the Cold." Today, we've got a special guest, Issian from TM, and we're diving into his incredible journey around podcasting. Issian emphasises the growing importance of podcasts, noting that about a third of UK adults listen to them. He dispels the myth that podcasting is only for specific demographics, highlighting...

Welcome back! I'm Mick Norris, returning to the podcast scene after a 2-year hiatus. Join me as I dive into the challenges of running a plumbing & heating business, sharing insights from my journey. This episode explores the many pain points I've faced—everything from juggling multiple jobs to scaling up from a one-man operation. Learn how I managed customer service struggles, built a team, an...

Welcome, everyone! Thanks for tuning in to this episode of "Don't Get Left Out in the Cold." Today, we've got a special guest, Chris from TM, and we're diving into his incredible journey from school days to where he is now. Chris shares his story, starting with his ambitions back in school and his drive to become a businessman, influenced by his parents, both successful small business owners. We d...

Don't Get Left Out in the Cold: Interview with Custom Heat | Plumbing & Heating Business Insights Welcome to "Don't Get Left Out in the Cold," where we dive into the essentials of running a successful plumbing and heating business. In this episode, we're thrilled to host Custom Heat, a leading name in the industry, known for their expertise and innovative solutions. Join us as we discuss: Prov...

This week on Don't Get Left Out In The Cold, host Mick Norris is joined by Lewis Ward - owner of Swift Heating. They talk about the challenges and triumphs of owning a plumbing and heating business.   Don’t Get Left Out In The Cold is a show for tradespeople, by tradespeople. This is the podcast that gives tradesmen and tradeswomen a voice, where the real talk of life as a tradesperson can be hear...

This week on Don’t Get Left Out In The Cold host Mick Norris discusses the problems with the plumbing and gas industry in the age of the internet.    He highlights the problems for smaller tradesmen when bigger companies offer boiler fitting services. Bigger companies are able to supply services much cheaper and sometimes even at a loss which allows them to quickly take over the market.   Mick exp...

This week on Don’t Get Left Out In The Cold host Mick Norris is joined by Joseph Valente, winner of BBC show The Apprentice, best selling author and entrepreneur.  Joseph speaks on being expelled from school at 15 and how this led him to start working as a tradesman. He also shares the impact reading Alan Sugar’s Biography had on his mindset and how it had a hand in convincing him to set up his co...

Don’t Get Left Out In The Cold - brought to you by M & R Plumbing and Heating - is a show for tradespeople, by tradespeople. This is the podcast that gives tradesmen and tradeswomen a voice, where the real talk of life as a tradesperson can be heard and it's a place for like-minded experts of their craft to hear about how to really scale their trade-based business. Let's be honest, most people don...

Don’t Get Left Out In The Cold is a show for tradespeople, by tradespeople. This is the podcast that gives tradesmen and tradeswomen a voice, where the real talk of life as a tradesperson can be heard and it's a place for like-minded experts of their craft to hear about how to really scale their trade-based business. Let's be honest, most people don't understand the challenges of being in a trade...